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Cadillac Jack’s Hotel & Suites

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#10 of 24 Hotels in Deadwood
Certificate of Excellence
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1 room 2 adults 0 children
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Cadillac Jack’s Hotel & Suites
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641 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Minneapolis, Minnesota
Reviewed 12 September 2014

We stayed at this resort for one night and would never stay again. The resort was shoddy in appearance although the room was fine. As we walked into the resort I saw a woman in the smoking room passed out. After we checked in while getting out of the elevator we saw a really drunk man going door to door...

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Helpful?
1Thank Taz T
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to share your feedback with us. While I was glad to hear that you enjoyed the room, it truly saddens me that your stay did not exceed what you were expecting. I would like to assure you we do take all of our guest’s comments very seriously. While your experience was not a regular...

Menifee, California
Reviewed 11 September 2014

This is our first stay in deadwood. CJ's was a nice room, clean & comfy. They have a casino w/ great bar &fun casino games. There is underground parking which was extra nice as we are on a motorcycle & it was raining and they are calling for snow. Another great stay for us on this years road trip.

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Helpful?
Thank Regina W
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for reviewing Cadillac Jack’s. I'm so glad to hear that your stay was very enjoyable and that you loved our location, casino, and convenient parking. I hope that we will see you again during next year's road trip!

Fairport, New York
Reviewed 8 September 2014

To start out the front desk copped an attitude because we asked about "early" check-in (2PM instead of 4PM). We came back later to room that when you opened the blinds the view was a brick wall! Interesting. One night would have been enough but we stayed2. The hotel was antiquated and even smelled old. I would rethink this if...

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Helpful?
1Thank Pat14450
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. I will pass on your feedback to the department managers to address the issues you described. I can assure you that what you experienced is not the standard at Cadillac Jack’s. I am hopeful that you will consider another visit with us in the near future.

Willard, Missouri
Reviewed 8 September 2014

My stay here was just okay. I felt the cost of the room was a little over the top though. The room itself was okay, but was VERY disappointed in the shower. After a long day of driving, I was looking forward to a HOT shower. To my dismay, the water was barely Luke warm - and I even let...

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Helpful?
Thank GuestX101
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to leave a comment about Cadillac Jack’s Gaming Resort. I do sincerely apologize for the lack of hot water in your room. I have addressed it with our front desk team. Many guests shower in the morning, so it can take a little extra time for hot water to reach the upper floors later...

Champlin, Minnesota
Reviewed 3 September 2014

Upon arriving to the property on Monday, September 1st, everything seemed to be going good. Although there was no parking spaces available in the property parking lot, there were several spaces reserved for check-in only with a 15 minute limit. There were also several valet attendants nearby who asked if we needed assistance bringing in our belongings. Once we were...

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Helpful?
Thank NANCY B
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your review and feedback. Your comments regarding the hotel, views, and service were very kind. I do apologize for the housekeeping service issues. I did discuss your comments with the department manager and addressed the matter immediately. Thank you once again and please visit again soon.

Colorado Springs, Colorado
Reviewed 28 August 2014 via mobile

Started with check-in. Staff seems hurried and uninterested. Restaurant prices up twenty percent. They charge, as they did last year for bottled beer but $3 . 25 a bottle seems excessive especially if you are gambling. I can go to gambling towns in Colorado and the beer is free if you are gambling.

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Helpful?
1Thank johneagles05
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your feedback of our hotel. I apologize that you had a negative experience while staying with us. I can assure you that guest satisfaction is of the greatest importance to us at Cadillac Jack’s. We have taken steps with our front desk staff to make sure that issues like this don’t happen again. While gambling, a number...

Reviewed 27 August 2014 via mobile

We stopped here for our visit here in deadwood. Room 455. The beds where outstanding. Very comfy. Big flatscreen tv with plenty of channels The rooms are big. Plenty of room to walk around. Had a makeup table (mom really liked it). Had a granite desk. The bathroom was large and the shower was very nice with plenty of pressure....

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Helpful?
Thank Taxicow
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you very much for your wonderful compliments regarding your stay Cadillac Jack’s. We appreciate you taking the time to make us aware of your experience at our hotel. I am excited to hear that you found our guest suites clean, well organized, and your home away from home. Again, thank you again, and we look forward to welcoming you...

Pierre
Reviewed 20 August 2014

We stay here on a number of occasions, generally not during tourist season. Room was clean large but price was a little high. To be expected in South Dakota during tourist season especially in the Black Hills. TV too small for the viewing distance. No special things like a continental breakfast, did have a microwave, fridge and coffee maker. This...

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Helpful?
1Thank Gary S
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for your comments regarding your stay! We are glad to hear you enjoyed our nice, clean, and quiet rooms, and took advantage of our close proximity to the Black Hills attractions. The $12 charge is similar to a resort fee, and in return you receive our rewards card that provides you with $15 in Cadillac Cash...

Goodland, Kansas, United States
Reviewed 6 August 2014

I was impressed with the square footage in the rooms. We had two queen beds rooms and there was plenty of space to move around. Also had plenty of electrical outlets in useful places which is great! The staff was very accommodating in getting us in rooms that were adjoining and next door. We had three rooms total with 4...

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Helpful?
Thank Janda L
Chatham, Illinois
Reviewed 2 August 2014

We had a wonderful visit at Cadillac Jacks. It was almost as comfortable as home, but way better. The accommodations were comfortable, providing us with a clean and nicely decorated space to enjoy our time in Deadwood, South Dakota. I especially want to thank Richard - he was there at night and in the morning offering helpful information, genuinely good...

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Helpful?
Thank Shannon S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Gaming is only the beginning at Cadillac Jack's! Book a room at either Cadillac Jack's Ascend Collection or SpringHill Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Price Range: €51 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Cadillac Jack’s Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Cadillac Jack’s Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip really”
 of 5 bubbles 51barryc, 23 Feb 2017 | Read review
“Room facing the front of the building.”
 of 5 bubbles kathyd621, 4 Feb 2017 | Read review
“They offer street view, pet friendly, and smoking rooms.”
 of 5 bubbles jackiem127, 2 Nov 2016 | Read review
“Stay on the 3 or 4th floor. Road out front has a lot of traffic. Never heard the road noise.”
 of 5 bubbles Shagger1952, 15 Sep 2016 | Read review
“If you have a group, ask for the group rate.”
 of 5 bubbles conniermoore777, 3 Sep 2016 | Read review
5 of 5