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Candlewood Suites Sumter

86 reviews
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Traveller (5)
Room & Suite (20)
Pool & Beach (2)
Overview
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“free laundry”(8 reviews)
“full kitchen”(5 reviews)
“room was clean”(7 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Offers from Candlewood Suites Sumter
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)Write a Review
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49
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7
5
2
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LanguageEnglish
49
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5
2
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All reviewsfree laundryfull kitchenroom was cleanrecommend this hotelsmall gymfamily membersexercise roomstay there againgrilldishwasherpetcatreclinerpantrykitchenettemanager
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11 - 15 of 86 reviews
Reviewed 15 June 2016

We had previously stayed at spring hill suites and decided to try this one as the staff was very rude at the other one. The staff was great the rooms were good size and very clean. Check in and out was a breeze

1  Thank Maznblue
Reviewed 30 April 2016

Stayed for awhile and it took weeks to get needed repairs done. Maintenance always has backlog. Very nice staff. Staff is way, way overworked and management treats staff like dirt, and I witnessed that firsthand during my stay. Staff must work there because not enough...More

Thank mike887755
Response from IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites SumterResponded 13 May 2016

Dear mike887755: Thank you for your candid review. We apologize that your recent stay did not meet expectations, and we understand why. We appreciate your comments and will share these with our management team so that we can continue to improve our services. We do...More

Reviewed 27 April 2016

I've never stayed at a Candlewood before, and was not used to the weekly housekeeping practice. I must say, I think I prefer it. I think this is a newer property because everything was so clean and looked like new. I enjoyed the convenience store...More

Thank Marvin K
Response from IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites SumterResponded 28 April 2016

Dear Marvin K: Thank you for your great review! We are so glad you enjoyed your stay with us. We strive to have our guests consider us home, and it is rewarding when we see it happen. We look forward to seeing you again in...More

Reviewed 26 April 2016

I stayed here about a week, and I really was impressed. I was reviewing the images and reviews on here, and I must say some of the pictures are a little dated. The room looks so fresh and smells great, and they must have replaced...More

Thank rstr829
Response from IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites SumterResponded 28 April 2016

Dear rstr829: Thank you for your five star review! We are please that you love our new furniture - we are excited about it too! Our manager will be in touch with you in regards to obtaining one. We look forward to seeing you again...More

Reviewed 25 April 2016

We checked in a little wary considering some reviews, but we were pleasantly surprised! The front desk agent informed us that the furniture had been replaced when we mentioned it to her. Good on them! This place was the best hotel I've been at in...More

Thank Samthemann88
Response from IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites SumterResponded 28 April 2016

Dear Samthemann88: Thank you for your review. We take pride in keeping good care of our property, and it is really rewarding when it is appreciated. As our front desk stated, we have replaced our recliners and our desk chairs, and we will continue to...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Indoor pool
Details
Price range
US$93 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (5)
Room & Suite (20)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jdl8891
9 February 2018|
Answer
Response from sandra t | Property representative |
Yes we are pet friendly with a fee.
0
Votes
Room Tips
"Pets are accepted!"
Read review
"Springhill Suites, Holiday Inn Express."
Read review
"Our room was 1st floor, near street, but very quiet."
Read review
"Top floor seems to be the quietest"
Read review
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