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07/05/2017 08/05/2017
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    Country Inn & Suites By Carlson, Sumter

    2491 Broad Street, Sumter, SC 29150
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (47)
    Room & Suite (24)
    Dining (2)
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    Overview

    • Excellent26%
    • Very good21%
    • Average21%
    • Poor10%
    • Terrible20%
    2 days ago
    “I've had worse”
    3 weeks ago
    “Not up to Country Inn and Suites standards”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Sumter
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    Hotel deals
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 2 days ago

    Family and I stayed here for almost two weeks while were PCSing overseas. It wasn't my first choice but every other place was booked or out of my price range. Overall it wasn't nearly as bad as some of the reviews on here make it...More

    Helpful?
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    We thank you for time and feedback. We are thrilled to know that you and your family have enjoyed your stay with us. We pride ourselves in our hospitality. We look forward to yet another opportunity to welcome you back soon. Harshad Desai

    Reviewed 1 week ago

    Drove out of our way to stay in this brand but it was the worst Country Inn $ Suites I have visited. Employees took no pride in having a clean and well stocked/maintained hotel. This was more of a budget hotel like and econo 8....More

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Sumter

    Thank you for sharing your feedback. We apologize you were not satisfied with the condition and the cleanliness of the hotel as well as the service you have received from our staff during your stay. This is certainly not the kind of experience we would...More

    Reviewed 2 weeks ago

    For the price paid it wasn't what I expected. However the staff was pleasant and very cooperative. The hotel had rust over the tub and on the ceiling. There was also hair in the sink, tub and counter tops.

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    We value the feedback. We will keep that in mind as we renovate the facility. Harshad Desai

    Reviewed 2 weeks ago

    When we checked in and went to the room, someone was in the room already. I went back to the front desk and the guy ended up giving me another room. And the room I was in the furniture had tears in it.

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    On behalf of our entire team I want to thank you for your time and feedback.We are glad, you have enjoyed your stay with us. We look forward to an opportunity to welcome you back soon. Harshad desai

    Reviewed 3 weeks ago via mobile

    My GPS couldn't find the hotel. It was trying to protect me. Parked in a dirt field. Dirty, dingy, disgusting, holes in the carpet and furniture. Cockroaches in the hallway. It's awful!!! On the bright side, so far the AC is working and the front...More

    Helpful?1  
    Response from Harshad and Sar... D, General Manager at Country Inn & Suites By Carlson, Sumter

    We are sorry you were unhappy with your stay. The dirt land lot you parked your vehicle does not belong to the hotel. We are renovating and looking forward to an opportunity to welcome you back soon.

    Holiday Inn Express - Sumter
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$81 - US$131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (47)
    Room & Suite (24)
    Dining (2)
    Pool & Beach (1)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    bikernurse29
    Is there a hot tub on the premises and is there bacon with breakfast.
    21 November 2014|
    Answer Show all 2 answers
    Response from Alice C | Property representative |
    We do not have hot tubs, and there is bacon on the menu.
    0
    Votes
    Room Tips
    "Don't stay here."
    Read review
    "Hope Denise isn't working second shift."
    Read review
    "Rooms face the street and you hear traffic on the front side"
    Read review
    "Anywhere but here."
    Read review