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Spartanburg Marriott

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Spartanburg Marriott
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Spartanburg Marriott
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Showing 410: English reviews
Ottawa, Canada
Reviewed 28 July 2015

Let me begin by saying the hotel is extremely beautiful and clean. The main entrance is very inviting and warm and the rooms were spotless and extremely tidy. Additionally, the quality of the toiletries products is unbelievable. Unlike the products from other hotels, the hair products and body lotion received positive feedback from all guests in our party. To hear...

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Helpful?
Thank Jessica A
Alpharetta, Georgia
Reviewed 24 July 2015

Stayed here recently with my family. Check in was very smooth and staff was very friendly. Unfortunately, once we got to the room and I was pulling down the comforters on the beds (which I always do instead of sitting on them) on one of the Queen beds it was apparent the sheets had not been changed, as there were...

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1Thank Micheled7
Reviewed 24 July 2015 via mobile

DO NOT CONTACT HOTEL STAFF REGARDING ISSUES AT HOTEL. Front desk will smile,not write your issue down nor tell management. Call David Sanderson, general manager directly. Do not call customer care, rewards center or corporate. They do not care. If General Manager is not aware of issue it does not exist. The whole company does not treat guests with reapect....

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Helpful?
1Thank Paula R
David K, Manager at Spartanburg Marriott, responded to this review

Dear Paula R, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our team did not quite meet...

Paris, France
Reviewed 16 July 2015

around 10 days after my check-out and settling all my bills, my bank notified me that many transactions at this hotel took place on my credit card with a total of around 1500USD I called the hotel many times and could reach the GM who promised to look into what happened but no feedback at all from his side. I...

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3Thank Sam0183
David K, Manager at Spartanburg Marriott, responded to this review

Dear Sam0183, I will offer no excuses for the billing issues you encountered, only empathy and apologies. We strive to create positive, memorable experiences for all of our guests and I am disappointed we did not do that for you. As hosts who do value our guests, there is no intention on our part to be dishonest in any way....

Providence, Rhode Island
Reviewed 9 July 2015 via mobile

This Marriott has turned into a true gem over the last few years. The new management has really made a difference. The rooms are clean, comfortable and well appointed. The restaurant and bar staff is very friendly and capable. Bethany at the bar makes a great drink. Brittany will always give you a great recommendation for dinner.

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Thank FredfarfromHome
Charlotte
Reviewed 6 July 2015

I stay at this hotel a LOT for work and the customer service is out of sight! From the front desk ladies that make me feel so welcome, to the servers and any other hotel worker you come into contact with....fantastic! The outside grounds are so inviting, with the firepits, misters for when it's hot and televisions for outside entertainment...

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Thank Roggiegirl
Western North Carolina
Reviewed 18 June 2015

My wife and I accompanied our daughter to Spartanburg for her first college orientation at Wofford. The Marriott was very close to campus, the room was very comfortable and clean. The staff at the front desk was amazing, after she checked us in, she walked us through the hotel lobby and showed us where the restaurant, elevators, fitness center, business...

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Thank Wolfpack83
Reviewed 10 June 2015 via mobile

The hotel was clean and comfortable. Services were good and very pleasant staff. Not much around the hotel to explore but it does have a nice pool and outdoor sitting area. Good for business stay and meetings.

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Thank TCP A
Rochester Hills, Michigan
Reviewed 4 June 2015

I stayed a couple of nights for a sales meeting and everything went smoothly. Rooms were spacious, clean comfortable and quiet. I wish I had the time to check the amenities. We had catering on site and the food was a bit better than average.

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Thank EJ F
North Carolina
Reviewed 28 May 2015

We were there for Wofford Graduation weekend. The hotel is very convenient to campus and the staff was very accommodating and helpful with our schedule. We appreciated the fact we could walk downtown and to campus if needed. Parking is easy and the facility is beautiful.

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Thank gradmom515

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sparks
Sparks
Cuisines: American
The Terrace
The Terrace
Cuisines: American, Spanish
Mesh
Mesh
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel is located in downtown Spartanburg within walking distance of restaurants, entertainment and shops. It also offers great accommodations for meetings and events with 27 events rooms. ... more   less 

Additional Information about Spartanburg Marriott

Address: 299 N Church St, Spartanburg, SC 29306-5103
Region: United States > South Carolina > Spartanburg
Price Range: €164 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Spartanburg Marriott 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Spartanburg Marriott Hotel Spartanburg
Spartanburg Renaissance Park
Marriott Spartanburg
Renaissance Spartanburg
Hotel Style:
#1 Family Hotel in Spartanburg
#1 Business Hotel in Spartanburg
#3 Romantic Hotel in Spartanburg
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Questions & Answers

Here's what travellers have asked, with answers from Spartanburg Marriott staff and other travellers.
2 questions
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Questions? Get answers from Spartanburg Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well we stayed on fifth floor and didn't view other floors. Our corner suite had a great morning sunrise.”
 of 5 bubbles W0rldtraveler2012, 29 Jan 2017 | Read review
“Best accommodations in Spartanburg. The bar and food in hotel is better than good!”
 of 5 bubbles rochelled127, 22 Oct 2016 | Read review
“Try to get a room on the pool side of the hotel, it's much quieter than the Church street side.”
 of 5 bubbles RaymanS41, 16 Oct 2016 | Read review
“The KING beds are very nice.”
 of 5 bubbles tanyao725, 10 Sep 2016 | Read review
“Higher floors have good views. View from the front of the hotel has buildings only.”
 of 5 bubbles tmvasagar, 31 Jul 2016 | Read review
5 of 5