We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We were met with a fun desk person who offered us 'trivial games' to get points. So cool! Check in was great, room was awesome, and clean. Breakfast was good and staff was very helpful. Would certainly stay here again if in the area.
Just because I gave it a "5" doesn't mean this place is the Ritz. It's a budget hotel. It was spacious, comfortable and very quiet even though it was filled. There could have been a war on the third floor and I would have slept...More
The GM Cheryl Rowan and TY were super nice... Helped us in any way possible...A+ 100% all the way... southern Hospitality at its finest! Clean rooms, nice beds, Nice staff! The pool was nice but there was no Hot tub...
Thank Jonathan S
Response from Cheryl R, General Manager at Holiday Inn Express Hotel & SuitesResponded 20 March 2018
Dear Jonathan S,
Thank you for your review, We love what we do! I hope to be able to serve you again in the future.
stayed friday -tues. IGH rewards member , Everyday- there would be 3-5 knocks on door by housekeeping" asking the same question " you leaving " Or better yet , with the do not disturb on door , & door is locked & bothed with chain...More
Thank Nick J
Response from Cheryl R, General Manager at Holiday Inn Express Hotel & SuitesResponded 8 January 2018
Dear Valued Guest,
I am so sorry that you had an issue with housekeeping and the front desk disturbing your stay by calling and knocking on your door. In my research, I found that for some reason your initial reservation was made for just one...More
We had to stay here due to vehicle trouble (long story) but we were able to check-in relatively late in the evening and they had a nice clean room ready for us. Our vehicle was not ready as planned so we kept having to extend...More
Thank David D
Response from Cheryl R, General Manager at Holiday Inn Express Hotel & SuitesResponded 4 January 2018
Dear David D,
Thank you for your kind comments, I am sorry you were here under such bad circumstances. We loved having you and your family as our guest and hope the next time you travel through Spartanburg you stop because you want to stay...More