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We choose this hotel because it was a good stoping point on our trip south and we are IHG members. Although grand in appearance, the accommodations were less than grand. Lighting in the rooms was at a bare minimum, it was difficult to get dressed,...More
Thank Patti W
Response from HotelStaff S, Front Office Manager at Holiday Inn SanteeResponded 3 April 2017
Dear Patti W,
I'm so sorry to hear about the disappointing experience you had during your stay. Guest satisfaction is very important to us and we use comments like yours to better our service. I have noted your comment for the departments you mentioned and...More
We stayed here as we were traveling with our dogs. Their pet rates are very reasonable, and there was plenty of place to go for a nice walk. A designated pet station would have made it nicer to know where to through our picked up...More
Thank Elizabeth C
Response from HotelStaff S, Front Office Manager at Holiday Inn SanteeResponded 30 March 2017
Thank you do much for your 4 star review! Our Holiday Inn Express properties offer the free continental breakfast and the Full Service Holiday Inns have a restaurant for your convenience. I do apologize for the confusion and safe travels!
We picked this hotel as our half-way stop last year on a FL trip because it is dog-friendly and returned this year. The place is right off 95 but still quiet. Rooms are clean and good-sized. Bathrooms fine (some nicer than others). Staff are very...More
Thank Richard M
Response from HotelStaff S, Front Office Manager at Holiday Inn SanteeResponded 24 March 2017
Booked this hotel last minute as our first choices were not available. Room was clean and beds comfortable. However we had too many small problems that reduced my overall rating. WiFi setup was screwed up, water pressure low, one room card did not work, TV...More
Thank Michelle F
Response from HotelStaff S, Front Office Manager at Holiday Inn SanteeResponded 13 March 2017
I apologize for the inconveniences you encountered while staying with us. I hope that one day you will decide to come back and give us another chance to give you a better experience. Thank you for taking the time to review your stay...More
Was nice and clean, Very polite at check-in. A little on the pricey side for the area but was still nice. Room was clean. Drawbacks. Water pressure was a little on the low side and as for morning coffee tasted like it had soap in...More
Response from HotelStaff S, Front Office Manager at Holiday Inn SanteeResponded 8 March 2017
US$128 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Snowycat84 | Reviewed this property |
I don't know how to answer this but I do know if I were in your shoes, I'd be talking to the GM directly at the hotel and if I got no satisfaction there, I'd contact corporate! That's the most ridiculous thing I've ever... More
I don't know how to answer this but I do know if I were in your shoes, I'd be talking to the GM directly at the hotel and if I got no satisfaction there, I'd contact corporate! That's the most ridiculous thing I've ever heard! Now depending on how early you want to check in, I'd possibly just rent for an extra night and do check in for one day earlier! Good luck! (And update please, because how your situation is handled could certainly affect my staying there again!)