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Hilton Garden Inn Rock Hill

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514 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Rock Hill
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Showing 509: English reviews
Connecticut, United States
Reviewed 17 September 2016

Front desk was very accommodating. Room was very clean,a/c worked great, bathroom dried out quickly from shower which is a giant plus for me and location to charlotte and winthrop university was very close once you know where you are driving to. didn't use pool didn't have time but although i didn't ask it looked closed. i really have nothing...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tricia Z
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for your review. We are happy to provide a great service as well as a clean, comfortable room for our guests. We hope to see you again in the future!

Maumelle, Arkansas
Reviewed 14 September 2016 via mobile

Stayed there on business and the staff was extremely friendly and helpful. The rooms were very clean and spacious. Hallways were very quiet and not much traffic sound next to highway. Breakfast and dinner cost for hot food unless you have coupon. Cold items are free. They do have a pantry to buy items, necessities, drinks, snacks, beer, and wine.

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Helpful?
Thank Txmxgrl
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for staying with us! We hope to see you again in the future.

Reviewed 12 September 2016

Great Hilton Garden Inn, the staff at times is less than friendly, however, easy on and off 77 great for business trips ~ have stayed multiple times, and bar staff is awesome, restaurant staff is awesome. Front Desk Staff and management less than accommodating and not very welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maggie C
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking a moment to share your experience. We strive to provide outstanding service to all of our guests, and I apologize if we fell short. This is not typical of our operation, I can assure you. I have emailed you in response to the staff comment and would like to know more so that we may address...

Reviewed 11 September 2016

Check-in was a breeze. Mattresses were very comfortable, best night sleep I had in awhile. I DID NOT sample the breakfast (at a cost) shame it isn't included with the rate but I work for a boutique hotel and our guests are spoiled with a FULL, HOT & served breakfast so I can't expect that everywhere I go. Although very...

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Helpful?
1Thank Alexandra A
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for sharing your experience! We are happy to hear that you thoroughly enjoyed your stay. We hope to see you in your future travels to the area!

McConnells, South Carolina
Reviewed 11 September 2016

This wasn't the best hotel for the value. I chose it because I stayed there and they catered my 60th birthday celebration two years ago and they were great. Even gave me a hospitality suite. Maybe they are under new management.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank luveriac
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact...

Jacksonville, Florida
Reviewed 10 September 2016

I purposely stayed here as opposed to lower quality places for security and creature comforts. Room was overpriced; and 10.95 for breakfast was offensive. Then in the morning found my car window was smashed in and car was vandalized. While the front desk did call the police as requested, the manager did not call me, as I had requested. In...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank denisemJ9391BV
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for taking the time to share your experience. My most sincere apologies for the incident that occurred in the parking lot during your stay. We are happy to assist you as much as possible, however, in our well lit parking areas, the user assumes all risk. Unfortunately, we have no means to intervene or reimburse for situations like...

Westminster, South Carolina
Reviewed 10 September 2016 via mobile

I loved the hotel and my room was nice but the toilet would not flush. It wasn't stopped up it just would not flush, they wouldn't give me another room and they didn't fix it until my last day there. But my jacuzzi tub was amazing and helped me forget my problems.

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Helpful?
Thank Billie T
Fairfax, United States
Reviewed 7 September 2016

This hotel is in a great location, close to the major highway but quiet at night. It is run well and the staff are extremely welcoming. The breakfast (at cost) is delicious and generous. The hotel lobby provides ample space to relax and enjoy some down time and the amenities are ample and convenient. Overall, we would highly recommend this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jeffrey G
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for your review! I am happy to hear you enjoyed your stay. We strive to provide outstanding service and amenities to our guests. Hope to see you again soon!

chicago
Reviewed 6 September 2016

Hotel is located right off the interstate next to a shopping center with stores, eats and a movie theater. Room was spacious and quiet; Room had complimentary wi-fi, small fridge and a microwave; Room was moderately priced but a (small) breakfast buffet was not included in the cost; The buffet did not look that good and was $11. Front desk...

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Helpful?
Thank joshuaChicago
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for sharing your experience! I am happy to hear you enjoyed your stay. Our full service breakfast buffet displays the cold items in which you help yourself to, however, all hot items are cooked-to-order (farm fresh eggs, omelets, pancakes, waffles, french toast, the works!). I apologize that you did not get the full experience for our breakfast. We...

Belfast
Reviewed 6 September 2016

This place was outstanding. It was very clean, with excellent staff who more than helpful. I have traveled extensively all over the world and this place has left a mark, well done Hilton for keeping a standard of excellence at affordable prices!l

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Helpful?
Thank LeeGraham01
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review

Thank you for your kind review! We hope to see you again in your future travels to the Rock Hill area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Rock Hill hotel in Rock Hill, South Carolina is in the Manchester Village business and retail center near I-77 and Dave Lyle Boulevard. Charlotte Douglas Airport and Uptown Charlotte are 20 miles away from our Hilton Garden Inn Rock Hill, SC hotel. Cherry Park, Winthrop University and York Technical College are a just a 5 mile drive from the hotel. A number of major corporate headquarters are located nearby Hilton Garden Inn's Rock Hill, South Carolina hotel. ... more   less 

Additional Information about Hilton Garden Inn Rock Hill

Address: 650 Tinsley Way, Rock Hill, SC 29730
Region: United States > South Carolina > Rock Hill
Price Range: €96 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rock Hill 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Rock Hill Hotel Rock Hill
Hilton Rock Hill
Hotel Style:
#2 Business Hotel in Rock Hill
#3 Romantic Hotel in Rock Hill
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Rock Hill staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Rock Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Internet is lacking.”
 of 5 bubbles smitty237, 12 Jan 2017 | Read review
“Ask for a room away from the highway”
 of 5 bubbles VagabondMedic, 30 Nov 2016 | Read review
“higher floor rooms are quieter”
 of 5 bubbles joshuaChicago, 6 Sep 2016 | Read review
“go to Hampton Inn Fort Mill!!!!”
 of 5 bubbles kinamariem, 18 Apr 2016 | Read review
“This hotel has handicapped rooms, but you need to reserve them in advance.”
 of 5 bubbles FEDRoadWarrior, 13 Jan 2016 | Read review
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