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Checked in Saturday 07/14....didn’t even stay an hour. Just dirty and looked like it was used as a party pad, hook up spot. Front desk clerk was extremely nice, but that’s the only good thing about the place. Kleenex stuck to the door, mold around...More
Thank Amy C
Response from 6Team, Brand Experience Team at Motel 6 RichburgResponded 4 weeks ago
Dear Amy, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the...More
After driving for about 8hrs or so (from PA on our way to FL) we decided we needed to stop for the night to rest. The outside looked fairly new and the pictures I pulled up on my phone seemed okay. The woman at the...More
Thank Mandi G
Response from 6Team, Guest Relations Manager at Motel 6 RichburgResponded 30 March 2018
Mandi, We are sorry to hear that you did not enjoy our award-winning Phoenix room redesign featuring wood-effect laminate floors. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest...More
Nice and relaxing and friendly service. Rooms are nice and clean and spacious. Definitely would book another room in the future. They have smoking rooms and non smoking rooms and its a pet friendly environment.
The customer service was amazing! Misty helped us find a fantastic dinner at the Front Porch, and was so sweet and kind! She is definately a ray of sunshine! The price was right for what we got. You get what you pay for. She made...More
Alright. There were 3 rooms available when we arrived, all were smoking. The lady behind the counter was sympathetic that we had to stay there.
The halls reeked of weed, the walls in the room were covered in brown spit from probably tobacco or whatever...More
1 Thank luminaryfoxes
Response from 6Team, Brand Experience Team at Motel 6 RichburgResponded 27 March 2017
Dear LuminaryFoxes, Thank you for taking the time to share your review. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We are committed to delivering a clean, comfortable room and apologize for...More