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Charleston Grand Hotel

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Charleston Grand Hotel
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Charleston Grand Hotel
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Showing 178: English reviews
Gastonia, North Carolina
Reviewed 5 July 2015 via mobile

The staff is very nice and friendly. That is the only thing good about this hotel. The hotel boasts a Clarion sign but is not a Clarion and has not been for years. The front of hotel is unkempt and the pool needs cleaned and the furniture at the pool needs repairs and updating. There is long hair in the...

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3Thank mark C
Tampa, Florida
Reviewed 30 June 2015

I put some of my employees here to stay while they worked on a job site near by. The guys had complaints from day 1 stating the hotel was nasty and ghetto. We primarily only use Wyndham and Choice hotels which is why we originally booked this hotel. Midway through our stay they changed their name and started charging us...

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1Thank katie l
Washington DC, District of Columbia
Reviewed 28 June 2015

I'm embarrassed to event admit I slept here one night. My room was booked via Hotwire so it was already paid for. After being assaulted by the smell...enough of us have mentioned it, it's true! I got to my prepaid room and the door wasn't latched because it was broken. Ok, they may not know so back to the lobby...

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2Thank Theresa710
Reviewed 25 June 2015

The cops were called 3 times the evening we arrived. The "lounge" is no more than a shady night club with bouncers at the entrance. Management gave us a can of bug spray to take care of a yellow jacket nest on the balcony. The odor in the room was awful. The a/c would not stay on and cool the...

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4Thank Chris J
Columbia, South Carolina
Reviewed 15 June 2015

I booked a room here for a quick family getaway and it was a nightmare! This was a prior Clarion chain NO longer affiliated but still has Clarion signage up. All the elevators reeked of marijuana it was obvious the staff could've cared less. Our room had excessive urine stains on the sheets, when we complained they moved us to...

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2Thank Jaclyn D
Reviewed 4 June 2015 via mobile

Was in the process of planning a girls weekend getaway, we had planned to stay at this hotel. While in the process of checking the amenities it showed there was a free breakfast and a shuttle bus service. That was the two main reasons that we we're going to stay at this hotel. So I reserved the room and when...

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4Thank Heather H
Reviewed 26 May 2015 via mobile

I had read a lot of bad reviews about this hotel, even still I decided against my best judgment and booked 3 rooms here for Saturday may, 23rd which I booked almost a week ahead of time. I was told I wasn't going to have to pay until I arrived at the hotel, and that the card I put on...

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Thank VictoriaGrace0896
Washburn, Tennessee
Reviewed 25 May 2015 via mobile

I am leaving the hotel this morning and I must say I was pleasantly surprised with the hotel. I had read the reviews after I booked and I was worried. I got her though and I was greeted by a pleasant staff, a clean updated room and nice clean linens. I saw no bug or anything. My only complaint was...

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2Thank kermitcarpenter
Reviewed 16 May 2015 via mobile

The smell slaps you in the face but at least it helps distract you from the out dated rusted bathroom and nasty room. I don't want to touch anything much less sleep here. Room was booked or us with a group I am going to make sure I check the rest of the reservations before we go again. Entirely too...

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Thank tssickham
Faulk44, Guest Relations Manager at Charleston Grand Hotel, responded to this review

On behalf of the entire team we are apologetic that your stay was less than great. I would appreiate if you would call the hotel directly to speak to management about any issues you experienced. The facility isn't known for having a foul odor unless it was the nearby papermill which at times can radiate a strong odor through the...

Dawsonville, Georgia
Reviewed 12 April 2015

Booked this several months back through Wyndham Vacations and it was an all-around disappointment. FYI, it is now a Clarion. We noticed the area was not really great when we drove in. Greyhound bus station is next door and had lots of traffic, etc. We had called earlier in the day to verify that we had a late check-in as...

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Thank 587TaraH
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

We as a team sincerly apologize for not exceeding your expectations. Our system had crashed and unfortunately in this day and age everyone is dependant on them. Your arrival should have been a smooth process regardless of any issues we were having. I will notate that the clerks need to be very clear at checkin that there is a fee...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Charleston Grand Hotel (formerly Clarion) under new management and ownership is centrally located in the heart of North Charleston, SC. Just minutes away from Downtown Charleston and The North Charleston Coliseum, makes our hotel a very convenient choice. We offer you a variety of room choices and amenities. We take pride in great customer service to go along with an enjoyably comfortable stay. It is our goal to make sure that you leave happy. So if there is anything that we can do, please let us know. Thank you for making Charleston Grand Hotel your choice. ... more   less 

Additional Information about Charleston Grand Hotel

Address: 3640 Dorchester Rd, North Charleston, SC 29405-7569 (Formerly The Historic Grand Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €90 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charleston Grand Hotel 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Clarion Hotel North Charleston
Clarion Hotel Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Grand Hotel staff and other travellers.
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Questions? Get answers from Charleston Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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41ashleym, 13 Mar 2017 | Read review
“if you a light sleeper ask for a double or suite king rooms face a train track”
meredithm775, 28 Sep 2016 | Read review
“Pay a little more and get closer to town.”
caseymimi2, 4 Jun 2016 | Read review
“The rooms in the back you hear the train the room in the front you hear traffic till 10 PM. Just turn the TV you be fine.”
gloriac95, 15 Apr 2016 | Read review
5 of 5