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    Charleston Grand Hotel

    3640 Dorchester Rd, North Charleston, SC 29405-7569
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    1/10/2017 2/10/2017
    US$102
    US$91
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    Traveller (63)
    Room & Suite (24)
    Dining (2)
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    Overview
    • Excellent15%
    • Very good13%
    • Average21%
    • Poor15%
    • Terrible36%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
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    Town & Country Inn and Suites
    1,591 reviews
    #8 of 61 hotels in Charleston
     
    Holiday Inn Express and Suites Charleston Airport and Convention Center
    457 reviews
    #1 of 58 hotels in North Charleston
     
    Stayover Lodge
    4 reviews
    #56 of 58 hotels in North Charleston
     
    InTown Suites Charleston Central
    5 reviews
    #45 of 58 hotels in North Charleston
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (199)
    There are newer reviews for Charleston Grand Hotel
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    31 - 35 of 195 reviews

    Reviewed 21 September 2016 via mobile

    Stayed only one night. Large room with extra chairs, couch and table. Clean, nice staff (Britney was very kind) and a -very- essential breakfast. Free wifi, cheap shuttle to the airport and downtown. Hotel is not a young boy anymore and clearly screams for renovation...More

    1  Thank Fabio_NY
    Response from Faulk44, Manager at Charleston Grand HotelResponded 29 September 2016

    We thank you for your kind words especially Britani who is new to the staff. We are in the process of setting renovation goals for the end of the year we try to make the inside experience a memorable one

    Reviewed 18 September 2016 via mobile

    Everything was nasty and dirty... Sheets were looking like they were never changed before... Swimming pool is nothing like the pictures showed.... Customer service was ok.... Parking lot wasn't clean.... Hotel from the front looked oldMore

    Thank Милая В
    Response from Faulk44, Manager at Charleston Grand HotelResponded 29 September 2016

    On behalf our the entire staff we sincerely apologize your stay wasn't pleasant. I assure you we change the sheets on a daily basis and the pool is the same one in the photos. I have addressed the cleanliness of the parking lot with the...More

    Reviewed 9 September 2016 via mobile

    The front desk staff were very helpful when I realized that booking.com had not booked us 2 rooms but charged us for them.The staff knew exactly how to handle the situation. Next time i will be checking the reservations before the vacation. The room was...More

    Thank glassangeld
    Response from Faulk44, General Manager at Charleston Grand HotelResponded 29 September 2016

    I am pleased that the staff was able to correct your booking situation. I have passed on your comments to housekeeping for correction and we hope you come cruise in Charleston again and let us make it an even better experience

    Reviewed 14 August 2016 via mobile

    My family and I checked in even after thinking that the area was sketchy. We got to the room found the drops of blood on the toilet, pubic hair on the bathroom floor, and used soap still left in the shower. The non smoking room...More

    1  Thank Jon R
    Response from Faulk44, Manager at Charleston Grand HotelResponded 29 September 2016

    On behalf of the entire staff we sincerely apologize that your stay was less than perfect. I have had a meeting with the housekeeping staff to ensure that this never happens again to any of our guest in the future the staff usually works diligently...More

    Reviewed 31 July 2016

    The front desk staff was friendly and helpful. The entire hotel smelled of smoke, although we were on a non smoking floor. We had to keep the balcony door open most times, go out and purchase air freshner and wipes to clean the bathroom. Housekeeping...More

    3  Thank SkegeeGirl
    Response from Faulk44, Public Relations Manager at Charleston Grand HotelResponded 4 August 2016

    On behalf of the entire staff we are sincerely sadden that we failed you during your stay. I have reported your issues and complaints to the appropriate departments and will follow up on correcting these issues. Unfortunately some people smoke and the craziest thing don't...More

    Town & Country Inn and Suites
    1,591 reviews
    #8 of 61 hotels in Charleston
     
    Holiday Inn Express and Suites Charleston Airport and Convention Center
    457 reviews
    #1 of 58 hotels in North Charleston
     
    Stayover Lodge
    4 reviews
    #56 of 58 hotels in North Charleston
     
    InTown Suites Charleston Central
    5 reviews
    #45 of 58 hotels in North Charleston
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$79 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA, Agoda and getaroom.com so you can book your Charleston Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • South Carolina >
    • Coastal South Carolina >
    • North Charleston
    • Also Known As
    • Clarion Hotel North Charleston ,
    • Clarion Hotel Charleston
    Add Photo Photos
    Traveller (63)
    Room & Suite (24)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (46)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Nearby
    Town & Country Inn and Suites
    1,591 reviews
    8.02 km away
     
    Holiday Inn Express and Suites Charleston Airport and Convention Center
    457 reviews
    2.83 km away
     
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    5 reviews
    3.23 km away
     
    Stayover Lodge
    4 reviews
    .80 km away
     
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    Ask a question
    Questions & Answers
    Mary N George M
    14 October 2016|
    Answer
    Response from low_ridin_lady | Reviewed this property |
    Um... I'm not staff. You want to call the hotel. According to Google, the number is (843) 554-4140
    0
    Votes
    Room Tips
    "choose farthest away from elevators so you can use the stairs"
    Read review
    "there is a pool"
    Read review
    "Bring disinfectant."
    Read review
    "never book this hotel"
    Read review
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