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The stay here is awesome. I love that there is a kitchenette to use. Also you are provided with a discount to the nearby restaurants which is good as well. I would not mind booking here again for a stay. The front desk staff is...More
Thank Jasmin C
Response from Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 19 February 2018
Thank you, Jasmin!
We appreciate you taking the time to review your stay with is! We are very pleased as well that you enjoyed your stay!
Come stay with us again when your travels bring you back to Charleston!
Recently stayed here for two nights. Very efficient check-in and friendly front desk. Had a king size one bedroom suite with efficiency kitchen. The hotel rooms were reasonably clean with fresh towels and linens. However you can see worn-out grout rust other maintenance issues in...More
Response from IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods MallResponded 19 February 2018
Thanks for staying and for taking the time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the condition of our hotel. As IHG wants to make your...More
I am a big fan of Candlewood Suites. A full kitchenette (sans oven) make this ideal for long-term stays. They offer free laundry which is a huge plus, in my opinion. The staff at the N. Charleston Candlewood Suites is awesome. They are extremely friendly...More
The directions listed makes this hotel almost impossible to find with the address listed. Fortunately, another hotel was able to assist us in finding this hotel. The company needs to consider it's description of its location.More
1 Thank Patricia K
Response from Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods MallResponded 10 January 2018
Thank you for your feedback! We are actually working on getting more signage at both entrances and an additional Very Large Sign on the Building. We do appreciate our neighbors helping you navigate to our hotel.
There is always room for improvement and we appreciate...More
My husband recently stayed at this hotel. He had to check out immediately after two nights because he developed red bug bites on his arms, neck and face. He advised the front desk who said they would have their exterminator confirm bed bugs. It was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods MallResponded 16 September 2017
Thanks for leaving a review and you husband's stay with us. Although it's good to know that our hotel staff took care of your husband, we're very sorry to learn about the incident with the overall cleanliness of his assigned room.