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WoodSpring Suites Charleston Ashley Phosphate

04/06/2017 05/06/2017
1 room 2 adults 0 children
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WoodSpring Suites Charleston Ashley Phosphate
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36 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Start your review of WoodSpring Suites Charleston Ashley Phosphate
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Reviewed 2 weeks ago via mobile

I was pleasantly suprised when I checked into the hotel. I read some previous reviews and was a little hesitant to stay but it was convienent and reasonably priced so I decided to try it. My room was exactly what was advertised, the place was clean, and the staff was friendly. This is a no frills place so no pool...

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Helpful?
Thank kbrown21781
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

Reviewed 2 weeks ago via mobile

Stay was pleasant. Met my needs while I was in town. Room was a decent size and it was clean. Convenient because I was not too far from stores and food. April and Deja were very helpful and professional.

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Helpful?
Thank joepvaldez78
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Hendersonville, North Carolina
Reviewed 16 April 2017

Tripadvisor has never let us down and this property was clean as stated in many reviews. However, after a long day of sight seeing we arrived at this property to be greeted by a semi-friendly receptionist. Our room was by the inside, locked door where we could here everyone coming and going. When we asked to be moved to another...

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Helpful?
Thank Wendy B
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.

Reviewed 28 March 2017 via mobile

I checked in on 2/27/2017 I was given a rate for the week and allwas well or so it seemed. On 3/6/2017 I extended for another week again all seemed well. By the time I attempted to extend on 3/13/2017 all hell broke loose and the saga continues you pay the rate quoted to you only to be told that...

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Helpful?
2Thank Marion M
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.

Reviewed 9 March 2017

I reserved a room for one night for a family member, who checked out by 11 am the following morning (confirmed by family who picked him up, and the fact that he had a train to catch that day). I was double charged, and when I called to inquire, the front desk associate, LaShawn, told me she "saw" him leave...

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Helpful?
1Thank Stfitzpatrick
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.

Reviewed 5 March 2017

On 3/1/17 I went in and reserved a room, I was guaranteed a room on the 2nd floor for the 5th through the 1st of April I was told that's all they had, I greed and they reserved it. I went there on the 5th at 1 pm and they weren't there so I went back at 3 pm and...

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Helpful?
1Thank Ralph F
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.

Washington DC, District of Columbia
Reviewed 19 November 2016

I had never stayed at an extended stay place before. The hotel itself is nice and situated close to a few restaurants (McDonalds/Ruby Tuesday) with other amenities a short car journey away. The room was small, but very clean, with a fridge/freezer, stove and microwave. Although the bed was a little uncomfortable, the place was worth the money. Parking was...

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Helpful?
Thank Global T
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

We are glad you had a great stay with us! Thank you for taking the time to let us know about your stay, we appreciate it!

Reviewed 12 June 2016

I recently stayed at the North Charleston/Lakeside Value Place residence for just over two weeks. While my opinion of the hotel is mixed, I must commend three individuals for their professional attitudes. If I ever return, I hope they are still there. Namely: LaShawn, Front Desk Yolanda, Housekeeping Adrian, Maintenance Thank you. Capt John

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Helpful?
Thank John G
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

Thank you for sharing such kind words about our staff. We will be sure to let them know their efforts did not go unnoticed.

Reviewed 22 May 2016 via mobile

Staff was very nice and helpful. Place is very clean and is worth the money. Hotel is about 10 minutes away from downtown and also about 20 minutes away from the beaches. You cannot hear the highway or any other outside noises. Stay is worth the money

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Helpful?
Thank Rita K
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

Our team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

North Charleston, South Carolina
Reviewed 4 April 2016

I was worried because of some of the reviews but I can tell you from my experience it was great. I reserved a 1 bedroom with sofa upon check in they only had a double available and I was put into that room. The front desk person was LaShawn and she is AWESOME.

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Helpful?
Thank Jimmy M
Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley Phosphate, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Pet-friendly and smoke-free. ... more   less 

Additional Information about WoodSpring Suites Charleston Ashley Phosphate

Address: 7477 Northside Dr, North Charleston, SC 29420-4209 (Formerly Value Place Charleston Northside)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €51 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Charleston Ashley Phosphate 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Value Place Charleston Northside Hotel North Charleston
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Questions & Answers

Questions? Get answers from WoodSpring Suites Charleston Ashley Phosphate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the front entrance for sure.”
Schaghticoke, 16 Apr 2017 | Read review
“Find somewhere else and save the aggrivation”
ralphf866, 5 Mar 2017 | Read review
“The hydraulic elevator is very slow - get a ground floor room.”
johngZ4522TJ, 12 Jun 2016 | Read review
“you have to pay for wifi and housekeeping and there is no 24-hour front desk agent.”
allisons679, 16 Sep 2015 | Read review
“If you are staying for longer than 90 days South Carolina considers you a resident and you can have your taxes paid reimbursed. 1st floor rooms in the middle of each wing is best.”
Flagg32874, 10 Mar 2014 | Read review
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