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Home2 Suites Charleston Airport / Convention Center

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3401 W Montague Ave, North Charleston, SC 29418-5938
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (65)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Home2 Suites Charleston Airport / Convention Center
Updated 08/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 62 hotels in North Charleston
Location
Cleanliness
Service
Value
Travellers' Choice
Home2 Suites by Hilton Charleston Airport/Convention Center, SC is conveniently located minutes from the Charleston International Airport, Boeing, Joint Base Charleston, Tanger Outlet Shopping Center, and the Charleston Area Convention Center. We redefine corporate travel with pet-friendly suites, full-size kitchens, an outdoor pool, and free breakfast and WiFi. Plus, guests can experience Home2 Brews, an exciting new lobby feature where guests can purchase a pre-paid card at check-in and swipe for self-service craft beers. As North Charleston's newly renovated extended stay hotel, we are designed with the long term traveler in mind.
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Room & Suite (65)65
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast buffet
Free shuttle or taxi services
Airport transportation
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Sofa
Wardrobe / wardrobe
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
1,086Reviews7Q+A100Room tips
Traveller rating
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Popular mentions
Susie W wrote a review Mar 2021
Smithville, New Jersey258 contributions103 helpful votes
The room here was large & allowed our dog to stretch out on his dog bed comfortably without the concern that we would trip over him. Pleasantly surprised to find a kitchen with large fridge & microwave. To go breakfast was provided daily. Room was clean, quiet & close to may things (highway, shopping, restaurants). Staff was very friendly & accommodating.
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Date of stay: March 2021
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gwen h wrote a review Feb 2021
cincinnati241 contributions100 helpful votes
This was our first visit to this area. This hotel is pet friendly. Excellent location. Rooms and service was very good. Rooms were clan. They did offer breakfast but it was limited related to the pandemic. They had a mask requirement.
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Date of stay: February 2021
Location
Cleanliness
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2 Helpful votes
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Response from Linda Dawalt, General Manager at Home2 Suites Charleston Airport / Convention Center
Responded 10 Feb 2021
Thank you for visiting our hotel during your trip to the Charleston area. I appreciate your comments on the cleanliness and service at our hotel. I'm pleased you were satisfied. We are working continually to improve our breakfast offerings based on what is available from our vendors and in accordance with best practices for providing a safe dining experience. We look forward to the day when our regular Home2 breakfast is able to be served once again. I hope you will come back.
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DeltaRev wrote a review Jan 2021
East Elmhurst, New York88 contributions51 helpful votes
+1
I have continued to extend my stay in this hotel rather than return to snowy, cold NYC. If I could actually rent this hotel room seasonally I'd do so. How Do I Love this hotel.... Let me count the ways: PROS: I checked in late on a weeknight and Adam at the front desk was wonderfully pleasant after a long drive. I asked if he had an upgrade for a Hilton Gold member(I had just moved up from Silver and was anxious to take full advantage of my snazzy new benefits!) Adam checked carefully, but alas, there was no upgrade available. But no matter. My regular suite was dandy! Full refrigerator, GE dishwasher, GE Microwave (a fantastic, quality microwave -- not the dinky ones that come in most hotels that say "yes, we have a microwave in the room". A sink, utensils, plates, cups, glasses, dishes, colander, dishcloths, sponges, and bunches of other stuff that I can't even name. Bright room with great sunlight--- which is super important. Electrical outlets all over the place along with USB ports-- which is super-super important. The shades are true darkening shades that prevent any bit of light from entering the room -- also important. (No more taking hotel hangars with those two clips to block out the light by clipping curtains and drapes together). Large LG TV with wonderful picture. Plugged in my Firestick with no problem. Super comfy bed with really nice sheets and bedding. The top quilt is a nice crisp white with crimson red trim (which not only happens to be my sorority colors, but it assures me that dirt/dust has nowhere to hide on the bedding) Now I've been doing a bit of solo traveling during COVID and have been veeeeerrrry particular about hotels -- a couple of places, people have not taken mask-wearing seriously or the place was not cleaned well. No problem here. Everybody wears masks and the room was clean and you could tell it was sanitized. Everything smelled fresh and clean.. (Did I mention that the elevators have carpeting?? Clean carpeting.  In the elevators -- that has GOT to be hard to maintain! But somehow they do it and even the elevators smell clean. Bathroom shower pressure is divine with a few spray patterns. THAT was the regular King Suite... When I decided to extend my stay, I asked if there was an upgrade and this is how I know God loves me.  I moved down the hall to a 1 bedroom that I. Don't. Ever. Want. To. Leave. Now I mentioned Adam who checked me in on my first night. But did I mention Jenelle, the Guest Services Manager? What about Bill, the resident handyman? Linda, the General Manager, Keisha, Housekeeping Supervisor and last but not least the Amazing Amanda! Housekeeping had left and Jenelle came up and cleaned my room as if that was her regular job. I told her that I could wait until the next day for housekeeping but she insisted -- and smiled...and it seemed like an authentic smile and pleasant attitude -- (I'm a native New Yorker. I know fake smiles! Jenelle was the real deal) I sat by the pool one day (yes, in December-- it was a balmy 61 degrees) and saw a lady walking around arranging chairs and turning seats over in preparation for the coming rain. I looked closely and said, "Wait. That looks like.... the General Manager!" Sure enough, Linda who oversees the entire hotel, was out of her office making sure the outside area was taken care of. (I've also known her to walk the floors as well, checking everything out.) How many managers are outdoors turning up chairs?? And she always has time to say a kind word to guests. But what can I say about Amazing Amanda. She puts up with me when I ask for extra bagels and butter. She remembered on the second day that I like Orange Spice herbal tea. She says things like "No, you're no bother Ms. Jenkins!" after I apologize because I think that I really have been a bother (especially when I go back for yet another bagel).  By the way, they have a wonderful "COVID-era" box breakfast with two boiled eggs, yogurt, juice, bagels:-), juice, tea, coffee, apple cinnamon oatmeal, different cereals and fresh fruit. The place is pet-friendly which is great for pet-lovers. There's a small patch of space to walk your dog or you can take him/her down the road. The hotel has 2 doggie bag receptacles on the premises. Did I mention the wifi service? My room is at the end of the hotel, which usually means that the signal is sort of weak. Not the case. The regular wifi is almost as strong as the premium, allowing me to conduct virtual classes, seminars, etc. Now for the CONS: Apparently, I can NOT rent this room seasonally.  (Booo!!!! )
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Date of stay: December 2020
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Response from Linda Dawalt, General Manager at Home2 Suites Charleston Airport / Convention Center
Responded 5 Feb 2021
Thank you so much for the kind review. It was a pleasure to host your visit to Charleston! We hope that we will be able to return again in the future. We will have the bagels, butter and Orange Spice Herbal tea waiting for you.
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Margarita Montgomery wrote a review Dec 2020
2 contributions
The room was clean, the Front Desk Staff were very helpful. Amanda the Desk Clerk & Chris the Night Auditor, thank you. I accidentally made 2 reservations and Amanda assisted me when I called the hotel in cancelling the extra one. Chris was very pleasant and accommodating when we arrived after a 13 hour drive from Arkansas. We would stay again if ever in town, although we came for a funeral. Thank you to the Manager you have great staff.
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Date of stay: December 2020Trip type: Travelled as a couple
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Response from Linda Dawalt, General Manager at Home2 Suites Charleston Airport / Convention Center
Responded 5 Feb 2021
Thank you for this wonderful review and for mentioning the great service you received from Amanda and Chris. They are amazing team members. We look forward to welcoming you again the next time you visit the Charleston area.
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David S wrote a review Jun 2020
2 contributions
I hate writing this because I think the service industry as we know does not exist anymore but if it had been one mix up but there were so many when my family arrived at 4 pm we were told are are room was not quite ready i am in the business i understand over booked under staffed situations. So we were told they would call us when the room was ready which was fine i thought a little odd being we were told it would be a short wait so we needed to run to the store no big deal zo about 45 min to an hour waiting i inquired very nicely and the front desk associate nervously said hold on there was a room attendant sitting at the table next to the front desk having a meal once again a little unprofessional but I get it under staffed but everyone has to eat i quickly pick up on this room attendant probably qas the only one on duty and had not even started the room so the front desk lady comes back and of course can't give me a time frame and offered a smaller cheaper room which I would have taken if it were not for the fact I was traveling with family and there was a reason we booked that size i immediately ask for a manager only because i know the poor front desk attendant had no cont control over the situation neither did the housekeeper but i needed the room whether it was their or another property of course once i spoke with the manager another quickly popped up which I assume was there head of housekeeping/rooms director long story short a room with our needs was magically available so they did handle the situation quickly and if that was it we wouldn't be here right now. The second not quite as big of a deal but annoying so we were told upon check in the pool was closed i get it covid 19 they don't have to be closes but maybe something happened and they felt it was in the best interest of guest Yada but after the check in fiasco I was conversing with the front desk associate and they told me the pool was closed because they were short staffed as nd did not have any one that could take care of the area properly ok i get it but once again was an amenity that we were planning to use and were told a couple different stories just very unprofessional then a few hours later ppl were using the pool in plain site of the same front desk no one said anything and the family swimming enjoyed their time i ran into one of their party later and that guest had a very different story and they were extended stay but it was a bad experience regardless I was going to let that go as well. The final straw is I am a smoker i get it gross you don't like it smokers are outcast to society we are killing everyone and the 7 cheeseburgers i had this week isn't but i left the room about 6 am to have a smoke of course still half asleep i forget my room key as well as id wallet car keys etc.. totally my fault and was dreading going back to the front desk so proceeded to deal with the next front desk associate well its early no one is really around yet so no one is at the front desk again i get it but yet again she allroaches the desk with a mouth full if food and actually soeks to me with food still in her mouth. She ask me for id no its in the room and tells me that with out id she can not help me as I told everyone I was traveling with family so there were. Ppl in the room I did not want to wake them but I explian that to her then I mention if I could get something off or in the car to verify which still really wouldn't she tells me ahain without id I was locked out if my room so u go knock wake everyone up so if I woukd have been there by myself I would have just been locked out i guess until they cleaned it i fknt know but it was 6 an and breakfast was sullosed to he out i did not see it so I went back to the desk asked about the breakfast and again confirmed that I would have just been loxked out i will donate the details but the associate started defending her self arguing corporate policy over franchise policy told mr i could have got something from the car which before she told me no but changed her defense suggest I ask yalk to her manager i had to ask twice fir her to stop speaking to me because she was raising her voice and trying to talk over me the whole time I will leave it at that not only was she rude she embarrassed me i know what the corporate policy on it is which was no where close to the silly things she told me that they did diffetent because of their owners regRdkess your policy should to take care of your guest when they are locked out if their room i wanted attribute it all to poor training which it is but the second associate at the front desk was not only unprofessional but rude and aggressive and more interested in me seeing her point if view and a i cared was to go back ti bed which did not happen. So would not recommend this property at all.
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Date of stay: June 2020Trip type: Travelled with family
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Response from Linda Dawalt, General Manager at Home2 Suites Charleston Airport / Convention Center
Responded 12 Aug 2020
davidsU8042DY, Please accept my apology for the delay in responding to you and for the experience you describe. Reading your review, I am a bit confused as to the actual location of the hotel you stayed with. We now have 5 Home2 Suites Hotels in the Charleston area and your description of events as I read them do not seem to match our location staffing or services. We are often mistaken for another property. Nevertheless, please accept my apology on behalf of the Home2 Brand for the service you received. I know that we strive for excellence and will use your feedback to coach our own staff here. Thank you for taking the time to share your story.
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PRICE RANGE
US$124 - US$207 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaCoastal South CarolinaNorth Charleston
NUMBER OF ROOMS
122
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Frequently Asked Questions about Home2 Suites Charleston Airport / Convention Center
Which popular attractions are close to Home2 Suites Charleston Airport / Convention Center?
Nearby attractions include North Charleston and American LaFrance Fire Museum and Educational Center (0.9 km), North Charleston Coliseum & Performing Arts Center (0.2 km), and Chucktown Axe Throwing (1.0 km).
What are some of the property amenities at Home2 Suites Charleston Airport / Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Home2 Suites Charleston Airport / Convention Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites Charleston Airport / Convention Center?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Home2 Suites Charleston Airport / Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites Charleston Airport / Convention Center?
Conveniently located restaurants include Big Billys Burger Joint, Jim 'N Nick's Bar-B-Q, and Bonefish Grill.
Are there opportunities to exercise at Home2 Suites Charleston Airport / Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Home2 Suites Charleston Airport / Convention Center have an airport shuttle?
Yes, Home2 Suites Charleston Airport / Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Home2 Suites Charleston Airport / Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites Charleston Airport / Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Home2 Suites Charleston Airport / Convention Center?
Many travellers enjoy visiting Charles Towne Landing State Historic Site (6.4 km), Drayton Hall (5.3 km), and Magnolia Plantation & Gardens (6.5 km).