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North Charleston Marriott

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North Charleston Marriott
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Los Angeles, California
Reviewed 1 March 2017

Food was good (vegetarian and vegan options) Close to airport 24/7 VIP room with snacks and water. New rooms that are comfortable and thought out Bathrooms are great and water pressure is very good. New workout room with very good equipment. I really had no complaints other than noise from airport - but that's what you get for staying right...

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Helpful?
Thank kosherhamm
00gc, Manager at North Charleston Marriott, responded to this review

Dear kosherhamm, Many thanks for the awesome review of the North Charleston Marriott. We are happy to know our new style of southern sophistication met your expectations and you loved your luxurious guest room. We hope we will be your first choice whenever your travels bring you back to Charleston! Regards, Patrick Rogers Area General Manager

South Carolina
Reviewed 26 February 2017

Lovely hotel, attentive staff, decent food, comfortable room. My only issue was the lack of light in the room. It was obviously designed for electronic devices--which I had-- but I also brought along a book to read. Never happened, there simply wasn't enough light to read by. I've found this an issue with many of the Marriott hotels we stayed...

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Helpful?
Thank joheydon
00gc, Manager at North Charleston Marriott, responded to this review

Dear joheydon, Thanks for being a loyal Marriott guest and for your candid review. We are glad you liked most aspects of our hotel. However, we are sorry for the lighting issue you experienced in your room. I appreciate you bringing this to my attention and will share your concern with my management team. I hope we have the opportunity...

Quispamsis, Canada
Reviewed 23 February 2017

Temperature control in ours and our friend's room was useless. Fan was extremely noisy. A la carte breakfast was slow. About 30 minutes wait from order to delivery. It took over an hour from signing to pay for the breakfast bill before it was presented at the front desk for payment. Android phone could not connect to WiFi. Would not...

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Helpful?
Thank Brian H
00gc, Manager at North Charleston Marriott, responded to this review

Dear Brian H, Thank you for staying with us and providing feedback. We apologize for failing to provide you with an exceptional stay. We want every guest who stays with us to have a positive experience, and we did not make that happen for you. Although the issues reported in your feedback are not typical of our service, we obviously...

Reviewed 20 February 2017 via mobile

We spent a long weekend at the North Charleston Marriott in a King suite. It's a renovated hotel so the accommodations are better than your typical Marriott. That said, it's clear attention to detail was not front of mind when they renovated our room (no ledge for shampoo or soap to rest in the shower, the toilet roll holder slanted...

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Helpful?
Thank MsDolittle
00gc, Manager at North Charleston Marriott, responded to this review

Dear MsDolittle, Thank you for staying with us and for your kind comments regarding our hotel. With that being said, I am sorry about the service issues you experienced and that we failed to provide you with a stress-free stay. It is always our goal to provide excellent guest service so I regret that we did not provide the level...

Houston, Texas
Reviewed 20 February 2017

Marriott Platinum. This was not the review I was hoping to write, if you look through my reviews you'll see that I'm a contributor and not a person who only writes to write negative reviews. My wife and I decided to go to Charleston for our anniversary and when looking at properties decided on this one vs ones downtown because...

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Helpful?
1Thank Bill B
00gc, Manager at North Charleston Marriott, responded to this review

Dear Bill B, Thank you for your feedback. We apologize for failing to provide you with an exceptional stay. We want every guest who stays with us to have a positive experience, and we did not make that happen for you. Although the issues reported in your review are not typical of our service, we obviously have room to improve....

Milford, Michigan
Reviewed 12 February 2017

The North Charleston Marriott is exceptional. Newer, modern, clean and friendly service. The only downside for me is the new Marriott "Fresh Bites" room service that a number of the Marriott properties have adopted. Your meal (breakfast, lunch or dinner) comes in plastic containers in a bag. Great if you are on the go, but most room service meals are...

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Helpful?
Thank JVM-Milford-MI
00gc, Manager at North Charleston Marriott, responded to this review

Thank you for being loyal towards our brand and choosing North Charleston Marriott for your stay in the area. We are pleased to read that you loved our well-kept property and friendly service. We also appreciate your observations regarding our "Fresh Bites" room service, but we are glad it didn’t deter your otherwise positive stay with us. We appreciate you...

Austin, Texas
Reviewed 9 February 2017 via mobile

Expected a regular airport hotel but this Marriott, clearly recently renovated, is really beautiful. Sleek and modern, great bar and restaurant, comfy beds, it even smells good! I hope this is the direction that all Marriotts are going. Highly recommend if you need a hotel near the airport.

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Helpful?
Thank Jennifer C
00gc, Manager at North Charleston Marriott, responded to this review

Thank you for the fantastic review of North Charleston Marriott and recommending us! We are delighted to know you loved our well-kept property, had a great night’s sleep in our comfy bed and the outstanding facilities we offer. It’s a pleasure knowing you had a great time with us during your business visit, and we hope to welcome you again...

Boca Raton, Florida
Reviewed 1 February 2017 via mobile

I will never stay anywhere else when in Charleston. What a great facility. First class customer service from the front desk staff to the bartenders. I have never seen a bar like this at any Marriott anywhere. Incredible bourbon selection. Local draft beers, popular brands in bottles. Amazing. Rooms are spacious. Awesome fitness center. Just love it here!

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Helpful?
Thank BocaRay
00gC, Manager at North Charleston Marriott, responded to this review

Thank you for the fantastic review of North Charleston Marriott! We are thrilled we exceeded your expectations for an awesome experience! We appreciate your comments about our southern hospitality and are delighted to know how much you loved our accommodations and amenities, especially our bar, HC Provisions. Thank you so much for making us your preferred hotel in Charleston. We...

Reviewed 27 January 2017 via mobile

This by far has to be the nicest Marriott I have stayed in. This place simply had the best beds after a long stressful week and day traveling once I laid down I did not get back up. I will be staying here again. -Joshua Babb

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Helpful?
Thank Joshua B
00gC, Manager at North Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for taking the time to share your experience. We are delighted you had a great night’s sleep in our comfy bed and had a wonderful time while you were here. Thanks again, we look forward to welcoming you back very soon. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Raleigh, North Carolina
Reviewed 19 January 2017

Just amazing hotel, love the rooms and the hardwood floors. Would love to know where to get this...looks like real wood but maybe it's not?? Clean, European feel, smells so fresh and nice, great night's sleep! If I am in the Charleston area, this is my new hotel of choice!

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Helpful?
1Thank BigDaveB10
00gC, Manager at North Charleston Marriott, responded to this review

We read with delight the review of our renovated and "reimagined" North Charleston Marriott! We are pleased that you loved your clean and luxurious guest room and enjoyed a great night’s sleep. Thank you for making us the hotel of your choice in Charleston. We look forward to many more visits from you. Regards, Patrick Rogers Area General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience a new way of travel - The North Charleston Marriott blends sleek and modern accommodations infused with state-of-the-art technology for today's cutting edge and plugged in society. Whether you are here to visit the historic plantations and gardens, beautiful downtown Charleston, local beaches, or spending quality time with friends and family, you will find that we are ideally located moments from everything the area has to offer. After a day of exploration and socializing, enjoy a new dining experience at HC Provisions, our on-site restaurant and bar featuring coastal Low-country fare and crafted tap. The North Charleston Marriott is also the perfect fit for meeting and event space in North Charleston - featuring over 12,000 square feet of flexible indoor and outdoor innovative spaces. Our hotel is not typical and neither should be your next stay in N. Charleston. It's time to travel differently, it's time to Travel Brilliantly. Book your next stay today! ... more   less 

Additional Information about North Charleston Marriott

Address: 4770 Goer Dr, North Charleston, SC 29406-6557 (Formerly Charleston Plaza Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €152 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — North Charleston Marriott 3.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Sheraton Hotel North Charleston
Sheraton Charleston
Charleston Sheraton
Hotel Style:
#2 Green Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from North Charleston Marriott staff and other travellers.
6 questions
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Questions? Get answers from North Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th Floor is great”
485diannew, 17 Apr 2017 | Read review
“Do not get a room on the second floor”
Cheryal, 9 Apr 2017 | Read review
“Any room that has been renovated!”
bonitaablake, 6 Apr 2017 | Read review
“We were on an upper floor, on the concierge floor with an awesome hydration station. Complimentary water, sodas, ice and newspaper.”
U5455YRjanetb, 19 Dec 2016 | Read review
“See if you can get a Suite - it's worth it.”
thomasmacso, 30 Nov 2016 | Read review
5 of 5