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SpringHill Suites Charleston North/Ashley Phosphate

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Traveller (112)
Room & Suite (50)
Dining (13)
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Overview
  • Excellent58%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible5%
Travellers talk about
“front desk”(86 reviews)
“waffles”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from SpringHill Suites Charleston North/Ashley Phosphate
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Reviews (719)
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36
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LanguageEnglish
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403
184
59
27
36
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All reviewsfront deskwafflesthe breakfast areaindoor poolashley phosphatefresh fruitfree breakfasta great stayfolly beachsofa bedliving arearooms were very cleanone night stayhistoric districtstaff was friendlyclose to the airportmama
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1 - 5 of 709 reviews
Reviewed today via mobile

Planning a trip to this area? Stay here! Staff are wonderful- so kind & friendly. Check in via Monique was fast & courteous. I’m an IHG Platinum member so got free room with my travel points. We stayed 3 nights in a 2 bedroom 2...More

Thank Diana T
Reviewed 1 week ago

hotel staff was rude. room was dirty did not get house keeping during my stay. The hotel is located in a bad area of town. The front desk staff was very inexperienced and did not know how to help with issues. I would not stay...More

Thank bj102405
Response from GM7535, General Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 1 week ago

We thank you for taking the time to complete a review of your stay and I apologize if we disappointed you in any way during your stay. typically we do skip housekeeping under certain conditions, such as a do not disturb sign left on the...More

Reviewed 1 week ago via mobile

The staff at this hotel is awful. Never had this kind of experience at a marriot. The location is terrible. Had several issues and no one seems to care. Wont stay here again. The only good thing was breakfast to go... House keeping comes to...More

Thank rent118
Response from GM7535, General Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 6 days ago

We thank you for your review and apologize if we have desapointed you in any way. typically housekeeping is skiped if a do not disturb sign is on the door or if excesive amounts of personal items are left on the bed, but we would...More

Reviewed 2 weeks ago via mobile

I was moved to this hotel because my original Marriott hotel over booked. Made to pre pay and then way over charged when I checked in. The manager Ragu was very rude and acted as if he did me a favor by letting me stay...More

Thank djkessler17
Response from GM7535, General Manager at SpringHill Suites Charleston North/Ashley PhosphateResponded 1 week ago

Dear Ms. Kessler, I am extremely sorry that your stay in Charleston was not a perfect experience, but I assure you that we made every effort to help resolve a booking difficulty at another hotel with as little discomfort to guests as posible. We have...More

Reviewed 4 weeks ago via mobile

Our room was clean, spacious and comfortable, no complaints! The breakfast buffet was bigger than most and had lots of healthy options. Location to Charleston and all the sights was perfect! Only downside was the front desk, while both ladies were kind and helpful neither...More

Thank Linda Krauklis F
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$96 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in North Charleston
#17 Romantic Hotel in North Charleston
#19 Business Hotel in North Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in North Charleston
#17 Romantic Hotel in North Charleston
#19 Business Hotel in North Charleston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (50)
Dining (13)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mpdunne2
29 November 2017|
AnswerShow all 2 answers
Response from GM7535 | Property representative |
Regrettably that is not the case
0
Votes
dcdihome
26 November 2016|
AnswerShow all 5 answers
Response from GM7535 | Property representative |
Unfortunately, we do not have a shuttle service available, but we can assist you with every transportation need you may have throughout your stay or prior to. If you need any further assistance, feel free to contact the... More
0
Votes
FitTrainer91
13 September 2015|
AnswerShow all 5 answers
Response from Ashlyne C | Reviewed this property |
This hotel has a gym. It is equipped with treadmills, weights, and bicycles.
1
Vote
Room Tips
"Quiet, clean, and a!most new...probably!y all good."
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"All rooms are nice."
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"Better to have room on back side so no traffic noise but well insulated."
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"Rooms near the side of the building enable you to get to your car quickly when you want to leave for..."
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