Everyone needs a place to lay their weary head. For travellers visiting North Charleston, SpringHill Suites Charleston North/Ashley Phosphate is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, SpringHill Suites Charleston North/Ashley Phosphate makes it easy to enjoy the best of North Charleston.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a kitchenette, and you can stay connected during your stay as SpringHill Suites Charleston North/Ashley Phosphate offers guests free wifi.
The hotel features 24 hour front desk. Plus, SpringHill Suites Charleston North/Ashley Phosphate offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While you’re here, be sure to check out Noisy Oyster, one of the restaurants in North Charleston with lobster on the menu, which is a short distance from SpringHill Suites Charleston North/Ashley Phosphate.
If you’re looking for something to do, Warren Lasch Conservation Center is a nice way to spend some time.
Whether you’re travelling for business, pleasure or both, SpringHill Suites Charleston North/Ashley Phosphate is sure to make your visit to North Charleston one worth remembering.
Hotel NOT worthy of carrying the Marriott name !!! Unsanitary conditions at this hotel . Rude manager , no apology offered , refund denied . Had to demand another room .First time ever encountered this type of service at a Marriott . General manager wouldn’t respond for 2 weeks . Had to leave the hotel , was unsanitary and felt unsafe. Had to file complaint with Marriott customer complaint department. Still not resolved. Radu Moldovan General manager will not reply and avoids emails and phone calls . Lobby dirty , carpets not vacuumed, undesirables loitering amongst cars in parking lot. Don’t ruin your trip to South Carolina, stay somewhere else!!!!
Quick overnight stay between our next destination. Overall the hotel is just okay probably a good business trip hotel if you don’t care who’s paying the bill. Decor and public areas all show lots of wear and tear. Vinyl in the bathroom was peeling back showing a lot of mold. The pool was closed with zero advance notice nor did the desk mention it when we checked in which is disappointing when you’re traveling with kids. Lots of dings on the walls and water stains in room. Staff not overly friendly like most Marriott hotels zero greetings or hellos when you pass any staff member in the hotel. Saw a lot of trash around the outdoor grounds area during my morning walk. Not worth the money we paid.
I have been traveling back and forth to Charleston for almost a year now. Now that Covid-19 is making things hard for hotels/travelers, I think it’s important to share my experiences especially for those who are still essential as far as business travel. This hotel was not terrible. The front desk attendant was not friendly, but I really don’t expect much when I arrive late. I received a really big handicapped room on the first floor. My preference is something on higher floor. Cleanliness was OK. Shower could use some bleach. The building is older. I could hear anyone who walked through the hallway at night. Two positives are that parking was free/easy and they had some fruit available in the lobby. I’m not sure why this hotel is rated so highly, but it could have to do with the lack of nicer options in N. Charleston. I’ll be trying another Marriott property next month. …
After checking in at Springhill Suites at Ashley Phosphates; I used my credit card for incidentals. I brought some of my things into the room and left to be with family. While with my family I got a notification from my card company asking if I made the purchase for pay per view and I was able to deny it. I called the hotel and asked if someone was in my room and they told me that I needed to contact my card company. I froze my card and tried to enjoy my family. Again, I got another notification that someone was trying to use my card. I called the hotel and they stated that I needed to contact my card company, again. At this point I told the front desk clerk that someone was trying to purchase pay per view at the hotel. They denied any responsibility even though the hotel is the only place that had that card number. I returned to the hotel and walked in my room and noticed that things were out of place. The bathroom light was on, the toilet seat was up, the rod from the blind was on the floor and there was urine in the toilet. Immediately I went to the front and notified the clerk that someone had been in my room. She immediately moved us to another room. At this point my level of comfort was diminished. It took me awhile to calm down and finally get some sleep. The next morning I went to talk to the manager. When I got to the front desk I noticed the manager at the front door. I asked to speak with her. The clerk approached the manager and then the manager went into her office and left me waiting for her in the lobby. As one who manages people, I am aware that customer service is key to a successful business. This manager had little to no regard for me as a customer or a person. I waited for the manager to come out of her office. When she finally came out of her office she asked how she could help me. She was condescending in her tone and talked AT me and not to me. I told her if my complaint and concern and she denied any responsibility for the obvious disarray of the room let alone the attempted fraud on my card. She even asked to see the notifications that were sent to me from my credit card company, making the assumption that I was making a false claim. She stated what she had done to remedy the situation, however, she began to contradict what she was saying to me about the situation. There is obviously a dishonest employee stealing from customers; but what is worse is a manager who downplays the incident and takes no responsibility for the obvious fraud happening on her watch.…
As a Marriott Platinum Elite member I have become accustomed to the superb service and quality that Marriott offers worldwide. This particular SpringHill Suites fails to maintain those standards pretty much across the board. A recent business trip brought myself and several colleagues to this property for a few days. It was obvious from the time we checked in that this property was not up to Marriott’s high standards. The associate at the front desk (Alexis, I believe) seemed to have an attitude from the start. Her treatment of me isn’t even what I would expect of an associate at a Motel 6. Her attitude seemed to resonate throughout the property. When you travel 75+ nights a year for both work and pleasure you quickly learn the difference in exemplary service and, well, poor service. This property doesn’t begin to offer good service. We definitely won’t be back! There are way too many other properties nearby to subject myself to such dismal customer service at this one.…