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TownePlace Suites Charleston Airport/Convention Center

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5001 Fashion Ave, North Charleston, SC 29418-7010
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$165
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US$165
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (64)
Room & Suite (16)
Dining (6)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Charleston Airport/Convention Center
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 62 hotels in North Charleston
Location
Cleanliness
Service
Value
Travellers' Choice
BRAND NEW long term stay hotel located in the heart of the Tanger Outlets area. Each room has a fully equipped kitchen and includes a hot, buffet breakfast, wireless internet, and complimentary self parking. Guests will enjoy a complimentary shuttle to the airport and a 5 mile radius from the hotel. We are located just steps from Tanger Outlets, with multiple dining and shopping options!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Hotel links
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93Reviews2Q+A14Room tips
Traveller rating
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Popular mentions
Saf0511 wrote a review Sep 2020
sc18 contributions8 helpful votes
Great location, but pleeeeease clean up the place! Carpets are dirty throughout the hotel. Trash bags with smelly food in front of doors in the hallways. The room itself could have used a deep cleaning. Window and cabinets were dirty. The tray on the the table was rusted and the glasses on it were dirty. Just felt like taking a shower after we left.
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Date of stay: August 2020
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Response from Team Marriott, Agency / Consultant at TownePlace Suites Charleston Airport/Convention Center
Responded 4 Sep 2020
Dear Saf0511, On behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. Corrective action has already been taken in the appropriate departments to ensure that this does not happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope you will choose us again so we can provide you with a more satisfactory stay. With Kind Regards, Ted Wackler General Manager
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nomojabo wrote a review Jul 2020
Arden, North Carolina68 contributions15 helpful votes
Based on Marriott encounter: Friday, July 3rd: I politely asked caucasian woman at desk if Covid cleaning protocol utilized a d comforters change between visitors....She rudely and dismissively said" We are doing alot more with Covid, but when I asked her a second time to clarify, she became angry and sarcastic stating, " Like I said, we are following safety standards", Requested extra towels, washclothes and hand towels and toilet tissue from Justin at front desk a d he stated, " Dont you have tells already". I explained to him my request and he reluctantly got supplies 20 minutes later. Saturday, July 4: On Saturday around 12:30 pm left room hotel spoke with housekeeping, who was coincidentally new to job she stated. I left her 10.00 tip and reported I needed bed changed, extra hand, bath towels and washclothes. Toilet tissue. I specifically asked her to change bed and she said "I am new but sure I can do it."..My husband heard this as he was in hall. When we returned toroom after 4 pm the bed was stripped, towels on floor in bathroom, linens left exposed on chair and no toilet tissue. Called to Justin and he argued profusely with me that my husband and I signed form acknowleding no cleaning service. However, I was in car when husband checked in a d he was not told no cleaning unless 4 day stay. In a hotel who is following Covid protocol cleaning should be done daily for guests to reduce exposures. Also a cleaning kit and dust mop or vacuum should be provided.....also there should be trash removal at all entrances as well as professional. Well kempt staff... The staff need customer service training and diversity training to better serve persons of color..... Sent from my Verizon, Samsung Galaxy smartphone
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Date of stay: July 2020
Rooms
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Sleep Quality
Room Tip: Don’t stay here.
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Response from Team Marriott, Agency / Consultant at TownePlace Suites Charleston Airport/Convention Center
Responded 8 Jul 2020
Dear nomojabo, Thank you for your feedback. We are doing our best in this unprecedented situation to ensure an excellent stay for our guests, but after reading your experience, we are disheartened. Please be assured that we are working with our team to make sure we better serve our guests. Also, we will ask our front desk associates to communicate clearly, moving forward. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. With Kind Regards, Ted Wackler, General Manager
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Neal wrote a review Jul 2020
Hilton Head, South Carolina7 contributions1 helpful vote
I really enjoyed staying here. Very clean, and the room I was in had super high ceilings for some reason - which was great! Pool could have been bigger / deeper, but there was no one else in it. Lobby area is nice.
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Date of stay: June 2020
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Response from TeamMarriott, General Manager at TownePlace Suites Charleston Airport/Convention Center
Responded 5 Jul 2020
Dear VMP343, Thank you for staying at TownePlace Suites Charleston Airport/Convention Center. It is a pleasure to know you had a great time with us and that you loved our modern, spotless property. We are grateful for your business and look forward to seeing you again soon. With Kind Regards, Ted Wackler General Manager
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kait i wrote a review May 2020
Goose Creek, South Carolina28 contributions17 helpful votes
We couldn’t of been any happier with our stay at Towneplace Suites! We have three young boys and the two bedroom suite is a dream for our family. A fully equipped kitchen was great, and they also have a free breakfast buffet. The staff was super friendly and attentive— love the pool area and outdoor space. 10/10 would recommend to anyone looking for a place to stay in the Charleston area. This location is right in Tanger close to restaurants, shopping and just a quick 15-20min car ride to historic downtown or Mt. Pleasant.
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Date of stay: May 2020Trip type: Travelled with family
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Response from TeamMarriott, General Manager at TownePlace Suites Charleston Airport/Convention Center
Responded 23 May 2020
Dear 451kaiti, It is a pleasure to read your fantastic review of the TownePlace Suites Charleston Airport/Convention Center. We are thrilled that you and your family were comfortable in your spacious accommodations and enjoyed our convenient location and hotel amenities. Thank you for recommending us, and we look forward to making more memories with you in the future. With Kind Regards, Ted Wackler General Manager
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Mary P. wrote a review Mar 2020
1 contribution
Hotel was “tops”! Best part about stay was the staff. They were extremely personable, attentive, and courteous, calling us by name 100% ! A special shout out to “Mama”, in dining room. Their other secret weapon on the staff is Ted Wackler! He helped with a very important matter and saved the day, going above and beyond expectations. I rate his guest care “Superior” : fast, friendly, & efficient! Thank you,Ted! Will definitely be returning to Towneplace Suites! Marriott, N. Charleston!
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Date of stay: February 2020
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Response from TeamMarriott, General Manager at TownePlace Suites Charleston Airport/Convention Center
Responded 4 Mar 2020
Dear Explore_US25, We were pleased to read that you enjoyed your stay at the TownePlace Suites Charleston Airport/Convention Center. Thank you for recognizing our associates and for your kind compliments. We will share your feedback with Mama and Ted as a reminder that their efforts do not go unnoticed. We appreciate having you as our guest and hope to have the pleasure of welcoming you back soon. With Kind Regards, Ted Wackler General Manager
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PRICE RANGE
US$120 - US$218 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaCoastal South CarolinaNorth Charleston
NUMBER OF ROOMS
127
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Frequently Asked Questions about TownePlace Suites Charleston Airport/Convention Center
Which popular attractions are close to TownePlace Suites Charleston Airport/Convention Center?
Nearby attractions include North Charleston and American LaFrance Fire Museum and Educational Center (0.4 km), Tanger Outlets Charleston (0.4 km), and Monkey Joe's (0.3 km).
What are some of the property amenities at TownePlace Suites Charleston Airport/Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites Charleston Airport/Convention Center?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at TownePlace Suites Charleston Airport/Convention Center?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites Charleston Airport/Convention Center?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to TownePlace Suites Charleston Airport/Convention Center?
Conveniently located restaurants include Jim 'N Nick's Bar-B-Q, Istanbul Shish Kabob Buffet, and Thai Palm Restaurant.
Are there opportunities to exercise at TownePlace Suites Charleston Airport/Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does TownePlace Suites Charleston Airport/Convention Center have an airport shuttle?
Yes, TownePlace Suites Charleston Airport/Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites Charleston Airport/Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Charleston Airport/Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.