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Hyatt Place Charleston Airport and Convention Center

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Hyatt Place Charleston Airport and Convention Center
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523 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charleston Airport and Convention Center
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Showing 516: English reviews
charleston, United States
Reviewed 13 June 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Luis V
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Cleveland, Ohio
Reviewed 10 June 2016

This is a dangerous location and the hotel has not taken the necessary precautions to keep guests safe. My family member was tragically shot and killed in the parking lot while walking his two dogs over Memorial Day weekend. There were no surveillance cameras.

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Helpful?
7Thank w0rld_trav3l3r_16
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Our heart goes out to the victim’s family and loved ones following this senseless act that occurred outside the hotel. Hyatt Place Charleston Airport/Convention Center maintains a security plan in an effort to ensure the safety and security of our guests and associates, which are top priorities. While this appears to be an isolated event, we are taking all appropriate...

Arlington, Virginia
Reviewed 10 June 2016 via mobile

I booked this room with rewards points on a trip to Charleston & Folly Beach. What a pleasant surprise this place is. The hotel is modern, clean and well-appointed. Our room was large with a comfy king sized bed and a living room with a large sectional sofa. Lots of room to spread out. The staff was extremely helpful and...

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Helpful?
Thank trez8181
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for recommending the Hyatt Place Charleston Airport hotel to fellow travelers! It is great to hear that you feel we offer a great value to hotel guests. We appreciate the kind words about our helpful team and comfortable rooms. We hope you will have an opportunity to visit us again soon! Sincerely, Hyatt Place Charleston Airport Management Team

Huntsville, AL
Reviewed 9 June 2016

This hotel was clean and the staff friendly. Located near interstate and a quick drive to downtown Charleston and also right near Tanger shopping area and other attractions. My only complaint would be the breakfast. Limited choices, many things were cold, and some were just a bit strange. Still a nice enough place I wouldnt hesitate to stay again.

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Helpful?
Thank Speedracer61
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review! We appreciate your time as we are always eager to hear what guests enjoyed most about their stay and how we can improve. We are glad that you enjoyed our convenient location, clean rooms and friendly team. We have shared your concerns about our complimentary breakfast selection with our morning staff to ensure that items...

Cape Cod
Reviewed 7 June 2016 via mobile

My two sons and their family as well as my husband and I stayed for 3 nights to attend a family birthday celebration. Everything from beginning to end was fabulous. The staff was welcoming and friendly. The room was set up with a sitting area and sleeping area separated by a partition. The beds were extremely comfortable. At breakfast, there...

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Helpful?
Thank Jonvieve
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your 5 star review! We are delighted that you feel this hotel is a wonderful place! Thank you for the kind words about our friendly team, comfortable bedding package, and hot buffet breakfast. Please tell your granddaughter she along with the rest of the family is welcome back anytime! Thanks again for all of your time and...

Charlotte, North Carolina
Reviewed 5 June 2016 via mobile

The rooms are lovely, spacious and clean. Family of 4 can comfortably stay. It's Extremely well maintained hotel at good location. The only drawback was breakfast - very big disappointment. Except for coffee there nothing a person can really like.

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Helpful?
Thank Flipflopgreece
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review. We appreciate your kind words about our spacious clean rooms and well maintained hotel. We are disappointed that you did not enjoy breakfast. Our complimentary hot buffet breakfast varies slightly from day to day, but always includes the following: Eggs, meat, breakfast sandwiches, fruit, cereal, yogurt, danishes, coffee, tea, juice and more. Thanks again for...

Reviewed 4 June 2016 via mobile

I love the ambiance its like home. My most favorite part is meeting Dessarea, she is excellent always ready to help. She works to much.. always with a smile and very easy to approach.very friendly. She is indeed an asset to the company. Hope she get a raise and get promoted cause she deserves it!

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Helpful?
Thank Celeste D
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your 5 star review! We shared your feedback with Dessarea and she was delighted. Thanks again for all of your time. It is feedback like yours that encourages our team to continue to go above and beyond for hotel guests. We look forward to seeing you again soon. The management staff - Hyatt Place Charleston Airport/Convention Center

Cooperstown, New York
Reviewed 24 May 2016 via mobile

The Hyatt Place is quiet and comfortable. The staff is friendly and helpful. Breakfast was above average. The hotel is a short drive from downtown Charleston and a bargain when compared to hotels in town. As a frequent visitor to Charleston, I'll definitely keep it in mind for my next visit.

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Helpful?
Thank MRM1655
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review. We are delighted that you found our hotel to be a nice place. Thank you for your kind words about our friendly team, hot buffet breakfast, prime location, and great value. Thanks again for all of your time and feedback. We look forward to seeing you again soon. The management staff - Hyatt Place Charleston...

mesa, United States
Reviewed 24 May 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Melissa C
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Reviewed 22 May 2016 via mobile

Booked ahead and wanted to cancel one of three nights, but was unable to do so. Room is clean and modern and nicely laid out. We are on sixth floor so view is good. Staff at check-in always seem a little over busy.

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Helpful?
Thank Armina H
DexterTurner, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for your review! We appreciate your kind words about our clean rooms, and wonderful view. If you have any questions or concerns about our cancellation policy on this particular visit, please feel welcome to reach out to our team directly. We will be happy to review your portfolio. Thanks again for all of your time. We are grateful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hyatt Place Charleston Airport and Convention Center

Address: 3234 W Montague Ave, North Charleston, SC 29418-5935
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €125 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charleston Airport and Convention Center 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place Charleston Airport Hotel North Charleston
Hotel Style:
#3 Romantic Hotel in North Charleston
#4 Business Hotel in North Charleston
#5 Family Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charleston Airport and Convention Center staff and other travellers.
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Questions? Get answers from Hyatt Place Charleston Airport and Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got a room with 2 Queen beds. Very large and spacious room!”
 of 5 bubbles melodiew945, 14 Feb 2017 | Read review
“Stay high and away from elevators (same with any hotel)”
 of 5 bubbles CigarNWhiskeyExpert, 8 Feb 2017 | Read review
“I recommend staying above the first two floors for good views and quiet.”
 of 5 bubbles ilonaj107, 18 Oct 2016 | Read review
“I usually requested a room facing the rear of the property.”
 of 5 bubbles ChristianM997, 16 Aug 2016 | Read review
“Close to shopping”
 of 5 bubbles 735muammerk, 4 Jul 2016 | Read review
5 of 5