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Extended Stay America - Charleston - North Charleston

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Traveller (27)
Room & Suite (13)
Overview
Hotel website
5059 N Arco Ln, North Charleston, SC 29418-7001 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Laundry Service
2 Star accommodation
Additional information
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Offers from Extended Stay America - Charleston - North Charleston
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)
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All reviewsinstant oatmealsmall kitchenetteworking orderenjoyed my staystaff was friendlywould stay here againpetsmartfurniturehousekeeper
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21 - 25 of 98 reviews
Reviewed 10 June 2017 via mobile

This was my first time in Charleston not sure what to expect . You see I work for the hotel chain I'm the head housekeeper for Burr Ridge ,Illinois and I've stay in some good and really bad locations. But this location was very nice...More

Thank drincones
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 11 June 2017

It was our pleasure having you as our guest at Extended Stay America - Charleston - North Charleston. We are delighted to read you liked our excellent service and clean facilities. I will share your feedback with the entire team, especially our housekeeping. Thank you...More

Reviewed 2 June 2017 via mobile

Check-in was good. Room was clean, bed was comfortable. TV wouldn't turn on so office person "worked her majic" and turned it on. She left before verifying the remote worked, which it didn't. Room wasn't cleaned or serviced as other motels do. This place seemed...More

Thank Jeff K
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 3 June 2017

Jeff, thank you for your candid review. We are happy that you liked our courteous service and your comfortable room. However, we apologize for not delivering the experience you expected and truly regret the inconvenience caused. We sincerely hope you will consider staying with us...More

Reviewed 31 May 2017 via mobile

Made online reservations through Priceline 3 days prior to arrival. Called immediately after to insure a handicap room for my mother... I was assured we had one.Got to location and NO HANDICAP ROOM AVAILABLE. Sent to another location the receptionist gave us directions to. Wrong...More

Thank Rachel H
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 2 June 2017

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Reviewed 17 May 2017 via mobile

I made a reservation online 8 days early and arrived Friday May 12th at 10:15 am. I get to the desk and tell the lady that I have a reservation and someone from the back says."We sold out last night" So basically she had no...More

Thank xxMissMJxx
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 19 May 2017

On behalf of our entire team, please accept our sincere apologies for not living up to your expectations, or ours. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so...More

Reviewed 2 May 2017 via mobile

The receptionist was welcoming and the room was lit and inviting for such a late check in. However the positive review stops there. The room looked clean but...under the chair and bed was candy, popcorn and as I was afraid to look deeper, goodness knows...More

Thank Climber608117
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 3 May 2017

Thank you for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that I am...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
126
Price range
US$77 - US$108 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay North Charleston
,
Extended Stay America North Charleston
,
North Charleston Extended Stay
Location
United States > South Carolina > Coastal South Carolina > North Charleston
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
126
Price range
US$77 - US$108 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay North Charleston
,
Extended Stay America North Charleston
,
North Charleston Extended Stay
Location
United States > South Carolina > Coastal South Carolina > North Charleston
Photos
Traveller (27)
Room & Suite (13)
Nearby
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Questions & Answers
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Room Tips
"Don't stay here"
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"3rd floor is for the smokers, if you're a non-smoker opt for the 1st floor."
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"If you want cheap no FRILL hotel this is it. No ice machine no blow dryer. But there was an iron. You have..."
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"All first floor rooms are non smoking"
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