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Extended Stay America - Charleston - North Charleston

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Traveller (25)
Room & Suite (20)
Dining (1)
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Overview
  • Excellent13%
  • Very good16%
  • Average18%
  • Poor22%
  • Terrible31%
Travellers talk about
“instant oatmeal”(2 reviews)
“week stay”(2 reviews)
Free Wifi
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star Hotel
All hotel details
Offers from Extended Stay America - Charleston - North Charleston
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Offers from Extended Stay America - Charleston - North Charleston
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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All reviewsinstant oatmealsmall kitchenetteweek stayworking orderdefinitely stay here againenjoyed my staystaff was friendlyarcopetsmarthousekeeper
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21 - 25 of 94 reviews
A TripAdvisor Member
3
Reviewed 2 May 2017 via mobile

The receptionist was welcoming and the room was lit and inviting for such a late check in. However the positive review stops there. The room looked clean but...under the chair and bed was candy, popcorn and as I was afraid to look deeper, goodness knows...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 3 May 2017

Thank you for taking the time to post your review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that I am...More

Reviewed 11 April 2017 via mobile

The room was clean. No hair dryer or coffee pot. Both were given to me at front desk. There were many construction men staying there and would sit in balconies shirtless drinking and smoking cigarettes. I called the front desk and although all staff were...More

Thank caensley
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 12 April 2017

Caensley, thank you for your candid feedback. We want all of our guests to enjoy their stay, so we apologize for the inconvenience you experienced while here. We take the safety and security of all of our guests very seriously and have policies and procedures...More

Reviewed 19 March 2017 via mobile

The TV didn't work. The heater/AC didn't work. The cover smelled like body odor and it was loud in there all night. The room rate was $100 on a Saturday night which would've been ok had the items listed worked.More

Thank Sean M
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 21 March 2017

Sean, thank you for the feedback. We sincerely apologize for disappointing you and for the inconvenience you experienced in your room. Your feedback is valuable to us as it will help us improve our facilities. We take your comments seriously about the lack of attention...More

Reviewed 16 March 2017

-Staff were friendly and helpful. -Interior does not reflect exterior. Looks tired. The room was clean and In order Just outdated. -I did book bed and breakfast but I don't think what Is served In the morning can be considered 'breakfast'. Some packaged muffins, cereal...More

Thank Reprovo a
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 18 March 2017

Thank you for your feedback of our hotel. We are glad to know you liked our courteous associates. However, I am sorry our hotel did not meet few of your expectations. We appreciate all your observation and I have shared your feedback with my respective...More

Reviewed 13 March 2017 via mobile

It was so nice...We stayed in the first floor non smoking building and the renovations were so nice...Very crisp and clean... European... Staff was friendly...Had stayed before at couple of other Extended stays but this one really was superbMore

Thank Sandra L
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 14 March 2017

Sandra, on behalf of my team, thank you for taking the time to post such wonderful feedback about Extended Stay America - Charleston - North Charleston. We're so happy you had a great time during your business trip and you enjoyed our clean facilities and...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$91 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$91 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (25)
Room & Suite (20)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"3rd floor is for the smokers, if you're a non-smoker opt for the 1st floor."
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"If you want cheap no FRILL hotel this is it. No ice machine no blow dryer. But there was an iron. You have..."
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"All first floor rooms are non smoking"
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