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Extended Stay America - Charleston - North Charleston

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Traveller (27)
Room & Suite (13)
Overview
  • Excellent13%
  • Very good17%
  • Average18%
  • Poor22%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
Free Parking
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Charleston - North Charleston
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Offers from Extended Stay America - Charleston - North Charleston
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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All reviewsinstant oatmealsmall kitchenetteworking orderenjoyed my staystaff was friendlywould stay here againpetsmartfurniturehousekeeper
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11 - 15 of 97 reviews
A TripAdvisor Member
21
Reviewed 22 August 2017 via mobile

This hotel is awful. We had three rooms booked for 5 adults and 2 children. All rooms were filthy with dust so thick in places where it must not have vacuumed for months. One of the microwaves was full of rust - surely a health...More

Thank A TripAdvisor Member
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 24 August 2017

It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Reviewed 1 August 2017

Carpet was terrible. I kept getting bitten by stuff. It was horrible. Capet was dirty. Animals were all around there. the furniture was outdated. It was horrible. II would not recommend this hotel to anyone.More

Review collected in partnership with Extended Stay
Thank chrystaj2017
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 2 August 2017

We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all...More

Reviewed 17 July 2017

The beds suck it is like sleeping on concrete they are extremely hard.. They have it set so that if you cancel your reservations early they can still charge you for the rest of your entire stay... So if you are going to stay for...More

Review collected in partnership with Extended Stay
1  Thank V9690REvanessav
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 18 July 2017

Thank you for your review. We are sorry to know you were not pleased with our service and facilities while you were here. Your feedback is of utmost value, and we will use it as a training tool so we can improve our performance moving...More

Reviewed 9 July 2017

Room was not ready until after 7pm., no food voucher or reduced rate for the day. Would not have been ready if we had not showed up. They did not know it was not ready, gave us the key and checked in, then we found...More

Review collected in partnership with Extended Stay
Thank stacyl322
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 10 July 2017

Stacy, please accept my apologies for your suite not being ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy...More

Reviewed 28 June 2017

no to bad, spider webs in the corner, smoke smell in the room, no pots, pan, spoons,plates to eat out of. bathroom was clean, bed was ok had some hair left on the sheets, carpet had some stains. Television was smallMore

Review collected in partnership with Extended Stay
Thank samuelk107
Response from 00esa, General Manager at Extended Stay America - Charleston - North CharlestonResponded 29 June 2017

Samuel, thank you for being our guest and letting us know that your overall visit was a pleasant one. Having said that, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (27)
Room & Suite (13)
Questions & Answers
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Room Tips
"Don't stay here"
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"3rd floor is for the smokers, if you're a non-smoker opt for the 1st floor."
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"If you want cheap no FRILL hotel this is it. No ice machine no blow dryer. But there was an iron. You have..."
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"All first floor rooms are non smoking"
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