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Extended Stay America - Charleston - Airport

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Extended Stay America - Charleston - Airport
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Charleston - Airport
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Showing 81: English reviews
Adelaide, Australia
Reviewed 21 May 2016 via mobile

We were surprised at the high cost of accommodation in Charleston. Taking this into consideration the hotel was good value. The rooms were clean, spacious & full kitchen. A basic grab & go is supplied for breakfast. The hotel is located next to a large shopping centre & Tanger outlets which suited us.

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Helpful?
Thank RhellieKeith
Islamorada, Florida
Reviewed 16 May 2016

My son and I stayed May 7th. Everything was satisfactory. The room was clean and had an excellent rate. The front desk staff was very professional. Our housekeeper was very attentive and friendly. Though the coffee was good the breakfast was limited but for the price this was not a problem. I highly recommend this hotel and will visit again...

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Thank Clim A
Reviewed 15 May 2016

We stayed here because we had stayed at another Extended in the same area. They are like night and day! The room in this one was dark, dingy, carpet and bathroom dirty. But for one night, it was a place to sleep! Would not book at this location again.

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1Thank Meghan H
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, we are making sure we are thoroughly inspecting rooms prior to guest arrivals as well as implementing deep cleaning procedures. I am grateful for...

Reviewed 5 May 2016

we had a great experience at this hotel. Staff is very friendly and very accomodating. Breakfast is just a "grab & go" but their coffee is fresh & very good. Rooms are clean, beds are comfortable and you can't beat the price!

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Helpful?
Thank Sandy B
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

I appreciate you taking the time to write such a great review of our hotel. It's wonderful to hear that our staff provided you with exceptional customer service and a comfortable stay! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Doylestown, Pennsylvania
Reviewed 28 April 2016 via mobile

Headed to Charleston for a quick weekend. The extended-stay had the best rates. Front desk personnel were friendly and polite. Our room was clean and comfortable. We would stay here again. It's very close to the airport and the outlets and a quick ride to downtown Charleston.

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Helpful?
Thank phbutkus
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you so much for posting a review of our property. I’m glad that you enjoyed our convenient location and found our hotel to be a great value! It’s wonderful to read that we were able to provide you with a comfortable stay. The staff and I would like to thank you again for posting your review. We look forward...

North Carolina
Reviewed 15 April 2016 via mobile

The staff are very Nice and the rooms are like a home away from home, this is Now my favorite Hotel. Me and my family are satisfied customers. The prices are very reasonable and worth the value ....................... Thank You .

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1Thank Nicole V
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you found our hotel to be a good value. Thank you again for your kind words. The staff and I would...

Virginia Beach, Virginia, United States
Reviewed 11 April 2016 via mobile

First time staying at this brand/property and it wasn't too bad. The room was small, even for two people and we traveled with our dog. The bed was very firm and I didn't like that they put us on the 2nd floor (no quick access to get dog outside). Price was very reasonable and pet fee was great. We only...

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1Thank Felicia P
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that the size of our rooms was not to your expectations. Still, I am glad to read that you had a satisfactory stay overall and enjoyed our reasonable rates. I appreciate your comments regarding our pet friendly policy as well as our professional customer service....

North Charleston, South Carolina
Reviewed 25 March 2016 via mobile

I truly enjoyed my stay here. The front desk staff was helpful and pleasant. My room was clean and beds were neat and comfortable. When I am looking for lodging I often look for a extended stay. I have no complaints and will return there again.

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Thank Sanknetta H
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

I appreciate you taking the time to write such a great review of our hotel. I am so excited to know that our staff provided you with exceptional customer service! It’s wonderful to read that we were able to accommodate your needs with a comfortable stay. Once more, thank you for posting your review. We look forward to having you...

Reviewed 21 November 2015 via mobile

The room was clean and the bed was comfortable. Every member of the staff was friendly and helpful. The manager was also very professional and sweet. We would absolutely return to this hotel every time we're in Charleston. It is in a great location, especially for those who like to shop!

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1Thank shemari r
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you so much for posting a review of our property. I am so glad that you found our customer service to be exceptional and that you enjoyed our convenient location. I’m thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to...

Anderson
Reviewed 11 November 2015

I have to travel to Charleston to go to MUSC for a doctor appointment every 2-3 months. Extended Stay America has an agreement with MUSC which makes these visits easier! An added bonus is Tanger Outlet shopping across the street! Staff is always friendly and knowledgeable of the area. Always enjoy our stay.

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Thank Mary F

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Extended Stay America - Charleston - Airport

Address: 5045 N Arco Ln, North Charleston, SC 29418-7001 (Formerly Homestead Studio Suites)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €80 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charleston - Airport 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Homestead Charleston / Airport Hotel North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Charleston - Airport staff and other travellers.
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Questions? Get answers from Extended Stay America - Charleston - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the exits. The doors tend to slam.”
 of 5 bubbles ProductionTraveler, 17 Nov 2016 | Read review
“Do not stay in this hotel”
 of 5 bubbles carolJ7786KK, 31 Oct 2016 | Read review
“Stay somewhere else, I think this is a place where workers stay, not good for a vacationers.”
 of 5 bubbles Margef596, 4 Oct 2016 | Read review
“roomes sayed cool”
 of 5 bubbles richardsondenise, 13 Aug 2016 | Read review
“Keep your room clean YOURSELF, limited housekeeping service unless you're staying more than 7 days. Room 339 door often jammed.”
 of 5 bubbles travelbug00shiloh, 26 Jun 2016 | Read review
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