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Aloft Charleston

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Aloft Charleston
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483 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Charleston
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Showing 479: English reviews
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 July 2014 via mobile

Has a nice upscale presence from the road. I entered a Bustling lobby with a nice modern look and one employee checking in people. Friday, 5pm, Charleston in the summer, and one person on check-in? So that process was a bit slow by Starwood standards and the missing line for SPG members was also noticed right away. The elevators seemed... More 

1 Thank Tad A
Steven S, General Manager at Aloft Charleston, responded to this review

First I would like to tell you how happy we are that you stayed at the Aloft Charleston while in the area! I am happy that you enjoyed your stay overall... but would be more happy if you did not encounter the minor issues mentioned. I have addressed your room concerns with our team, to ensure this does not happen... More 

Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 July 2014 via mobile

Heading through Charleston with no plans and decided to stop. Glad we did- Aloft's are pretty consistent. We like that we know what to expect. Not the nicest one we've stayed at- but very comfortable and accommodating! Plus they have high octane coffee in the morning- always a plus!

1 Thank Shorething85
Steven S, Manager at Aloft Charleston, responded to this review

Thanks for your reivew of the Aloft Charleston - We are glad to hear that you enjoyed your stay and hope to see you in the near future! At that time please feel free to ask for myself, Steve Spear and we can discuss your last stay in more detail. Live..Life..Aloft More 

West Columbia, South Carolina
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014

We visited Charleston on Saturday, June 28th. Based on reviews I read on Trip Advisor and our previous experiences at the Aloft in Charlotte, we decided to stay at the Aloft Charleston Airport. I would like to start by saying customer service was awesome! Tierra at the front desk was very nice and accommodating. We arrived around 5 pm and... More 

1 Thank lakeshia1024
Steven S, General Manager at Aloft Charleston, responded to this review

I would like to first thank you for sharing your experience, and am please that you received great service while at the Aloft Charleston. I do apologize for the overall condition of your room, and would have liked the opportunity to speak with you to correct these issues prior to your departure. Also, I personally did not receive an email... More 

Charleston, South Carolina
Level Contributor
199 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 24 June 2014

We had a great time this past weekend at the Airport Aloft. Rachel at the W xyz bar was fantastic and very personal, top notch! There was live music Saturday night, crowd loved her...( wish I could remember her name!) Allot of fun! Good sound! Cleaning staff was great too, very attentive. Indoor pool was nice, perfect temperature. Downside... there... More 

Thank marylou72
Steven S, General Manager at Aloft Charleston, responded to this review

We are excited to hear that your girls weekend at the Aloft went great! The WXYZ Live @ Aloft and without question, an amazing time and we are glad that you enjoyed the tunes of Tristina Miller - She is a favorite amongst many ! Thanks for a great review, we look forward to seeing you again at the Aloft... More 

Morristown, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2014

They did an amazing job making us feel at home and working with us through all the struggles of traveling in and out of Charleston. They were able to alter reservations and accommodate our room requests when our flight got cancelled! It was an amazing hotel, very modern, lovely bar and huge lobby to hang out in! The pool was... More 

Thank Christine C
Steven S, General Manager at Aloft Charleston, responded to this review

Thank you from the entire Aloft Charleston! We are all very happy to hear you enjoyed your stay. We pride ourselves on providing exceptional customer service and relaxing accomodations... thanks for you "A"wesome review. Live~Life~Aloft More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

Staff rude and smart a's. Combing hair and braiding it over food being prepaired. Staff likes to talk back and be rude. Bed lumpy pillows uncomfortable. Dried human semon on mirror in room. Plants in courtyard dying and brown over. Need I say more? The only good thing was the lobby.

Thank allen000
Steven S, General Manager at Aloft Charleston, responded to this review

As the manager of the aloft Charleston I would like to apologize for the experience you encountered. This is not typical of our service and property conditions. I would have liked the opportunity to address your issues during your visit, but they were not mentioned to our staff. I would be more than happy to speak with you and can... More 

Greenville S.C.
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014

We were sent to this hotel as part of a package, so first time staying at this chain. This is definitely NOT a senior friendly hotel! The seating at tables in the lobby for a packaged breakfast, along with the seating in the bar area were short seats. The small tables for the breakfast in the lobby were too small... More 

Thank Gerald S
Steven S, General Manager at Aloft Charleston, responded to this review

Thank you for your review and we appreciate your honesty. The aloft product is geared towards the tech savvy, business, and leisure family travelers. We apologize that the style was not in your favor and hope that you choose a Starwood brand that is more suitable. Thank you and safe travels. More 

Fayetteville, North Carolina
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 June 2014 via mobile

First the good. Nice location near outlets and restaurants. Not too far from historic district (15 minutes). Loved the loft concept of the hotel. Room layout was very cool. Bathroom was nice with open light. Reminded me a bit of a hostel downstairs. Pool table, bar all very open and at times noisy. My hallway was quiet.... Except for the... More 

1 Thank queenwolfert72
Steven S, General Manager at Aloft Charleston, responded to this review

Thank you for sharing your experience. I would like the opportunity to speak with you further in regards to your stay. In the meantime myself and management team will be addressing each issue. Thank you, and we look forward to speaking with you again. More 

Northen Virginia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 June 2014

Pros: Cheap Looks good Has a pool Good location Cons: Analog alarm clock (what the heck?!?) Nobody to drink with at the hotel "bar" Room was set to HEAT Stayed here earlier this week. Room was hot, and after a bit of research, I discovered the room temp was set to 74 degrees, but the function was set to HEAT.... More 

Thank JimboBauer
Nashville, TN
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 June 2014

I will preface my review by stating that I'm generally not a complainer, and understand the "you get what you pay for" adage. That said, Aloft, like its big sister chain W, is all about the look. I appreciate the look, love the way my room (single king) was arranged, very efficient, no clutter, no wasted space. However, I also... More 

Thank Boot1959

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Management photos: Courtesy of the property manager

All Management Photos (28)
Hotel & Grounds (7)
Room/Suite (1)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the finer things, choose the Aloft Charleston - Experience true southern hospitality at its best. Drop by the WXYZ Bar to mix and mingle with some of our A Lister guests! Located just minutes from the historic district, shopping, dining,and more! ... more   less 

Additional Information about Aloft Charleston

Address: 4875 Tanger Outlet Blvd, North Charleston, SC 29418-6950
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: €104 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charleston 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Charleston Airport Hotel North Charleston
Aloft Charleston Airport And Convention Center
Aloft North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charleston staff and other travellers.
2 questions
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Charleston, South Carolina
over a year ago
9 months ago

See all questions (2)

Questions? Get answers from Aloft Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to make sure they have comforters before you go to bed or bring a blanket.”
 of 5 bubbles unfdoug, 5 Aug 2016 | Read review
“Front of hotel is quieter.”
 of 5 bubbles BobInSC, 17 May 2016 | Read review
“Stay away from Aloft at the Charleston Airport!!!”
 of 5 bubbles Oldfart3000, 5 Apr 2016 | Read review
“Go to a different hotel!”
 of 5 bubbles 627wilmerr, 8 Mar 2016 | Read review
“If you have a pet, you are screwed. The first floor is really the absolute worst.”
 of 5 bubbles BrittaniG_12, 5 Mar 2016 | Read review
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