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The Palace Resort

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The Palace Resort
The Palace Resort
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1,153 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
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Beckley, West Virginia
Reviewed yesterday NEW

Oh my how this place has deteriorated. Everything is very old, outdated and filthy. Courtney at the front desk was very helpful, they others were very rude and totally ignored you. The luggage carts are a totally disaster: one fell all apart and one was so squeaky and shaky. There are things through the hotel that are broken or need...

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Helpful?
Thank 981keithy
Bayside,NY
Reviewed yesterday NEW

We have stayed at the Palace for years and always enjoyed it. One of the highlights was the complimentary breakfast, especially in winter when you had menu choices instead of a buffet. This was discontinued to my disappointment. Always loved seeing Barbara and her staff. Otherwise resort was a good deal. We had a one bedroom unit with a nice...

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Helpful?
Thank Bayside_NYMom313
Charlotte, North Carolina
Reviewed 1 week ago NEWvia mobile

The Palace is a nice hotel but you can tell that time has left it behind a little. The Staff- The Staff Mona Lisa was very nice, personable and welcoming to us but the others seemed very preoccupied and I can't remember ever making eye contact! You can tell they have a script to use. The Room- The room was...

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Helpful?
Thank GudeGirl
Ebony W, General Manager at The Palace Resort, responded to this review

Dear GudeGirl, Thank you for leaving a comment about your stay at the Palace Resort. I am glad to hear that Mona Lisa was a great help to you and assisted you with all of your needs. We are happy to hear that you and your family enjoyed your visit, and we would like for you to know that we...

Reviewed 1 week ago

The Palace resort have the best service i have had dealing with a hotel. The front desk guy victor on night shift really helped me and made sure my stay was comfortable. Even though he couldn't assist me with all my needs he made sure that they was noted and i did receive great service so he did a fantastic...

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Helpful?
Thank Breyunna G
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Breyunna G, Thank you for your wonderful comments about the customer service that you received at the Palace Resort. My staff works extremely hard to make sure that all guest stays are a wonderful experience and I am glad to know that you received that service and was able to write comment about it. I hope when you are...

Charlotte, North Carolina
Reviewed 1 week ago

I have to say i had another great stay at the Palace Resort. This time I rented a sunsuite for me and my wife and the room was perfect. We stated in unit 2101 for Valentines day weekend and the room was perfect for me and my wife and believe me she is really picky. The view was great! The...

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Helpful?
Thank bnino1976
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Bnino1976, Thank you for leaving such wonderful comments about your stay at the Palace Resort it is greatly appreciated. The views are absolutely amazing from the 21st floor. I am glad to hear that your wife was satisfied with the service and the room that we provided for her. I am looking forward to your next visit at the...

Reviewed 2 weeks ago via mobile

My boyfriend and I came down to spend the weekend before Valentine's Day together. We got to the Palace Resort and we're greeted with a warm welcome and smiling face. Terrance at the front desk was extremely patient and helpful making sure the room we got suited us perfectly. I can honestly say I've not had that before at hotels....

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Helpful?
Thank Marena J
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Marena, Thank you for your warm, sincere comments about your stay at the Palace Resort. I want you to know that we appreciate your business and are glad you chose the Palace Resort for your vacation destination. I am happy to hear that Terrance gave you the best customer service he is very great at his job. From all...

Greenwood, South Carolina
Reviewed 4 weeks ago via mobile

Using another one of the two night stays at check-in Monalisa was very helpful and the room on the 21first floor is outstanding. The view is great, the weather is a little cool, but the wife is happy.

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Helpful?
Thank Joey H
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Joey H, Thank you for your warm, sincere comments about your stay at the Palace Resort it is greatly appreciated. The view form the 21st floor is a million dollar view and takes your breath away. I am glad to hear that you and your wife enjoyed your stay here with us and we hope to see you again...

Myrtle Beach, South Carolina
Reviewed 4 weeks ago

We have stayed here before and had beautiful, clean rooms. However our stay just last week was not as enjoyable. The room was ok, the sliding glass door after day 2 kept sticking, it got so bad that we just didn't go out on the balcony, but then the next day we lifted it a bit and it was ok....

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Helpful?
Thank patrucker59
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Patrucker59, Thank you for leaving a response about your stay at the Palace Resort it is greatly appreciated. I wish you would of reported the sliding glass door to the front desk so we could of resolved the issue for you. The hot tub on 22 is under renovations and should be up and running within a couple of...

Reviewed 31 December 2016 via mobile

We have stayed at the Palace for the past five years in a privately owned condo. Yes, the Palace itself is sightly dated on the outside and in the public areas. It can be very discouraging at first glance. But if you have a dedicated condo owner who takes pride in their property, then you will know that the hallways...

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Helpful?
2Thank queendork76
Ebony W, General Manager at The Palace Resort, responded to this review

Dear, Queendork76, Thank you for leaving a response about your stay at the Palace Resort. The Palace is always improving and updating but these things do take time. I am glad to hear you and your family enjoyed your stay with us and we hope to see you soon! Ebony Fraser, Resort Manager Palace Resort

Reviewed 28 December 2016 via mobile

My wife and I was in MB for a family reunion. We stayed here for a quick getaway from the 7 room beach house. Compared to all the other beachside resorts, it is the cheapest but there is a reason why. It is very old and outdated. The room looked like it was from the 80's. Not necessarily romantic. Parking...

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Helpful?
Thank Kendall B
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Kendell B, Thank you for leaving a response about your stay at the Palace Resort. I will like to apologize to you and your family for your stay. We were completely full that weekend and had no other rooms to move you and your family to. We try to accommodate everyone but during peak season that task can become...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palace Resort is a beautifully designed oceanfront resort with outdoor pools, whirlpools, sauna, steam room, exercise room, guest laundry and wonderful ocean views. The spacious oceanfront pool deck allows guests to easily access the beach and enjoy the relaxing ocean. This wonderful resort is just perfect for the active family wanting to get away from it all and still have it all anyway. The kids will love the video arcade room and the adults will love the fitness center and the golf putting green. Come see why Palace Resort is a favorite among south Myrtle Beach visitors! ... more   less 

Additional Information about The Palace Resort

Address: 1605 S Ocean Blvd, Myrtle Beach, SC 29577-4629
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range: €80 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Palace Resort 2.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach
Hotel Style:
#58 On the Beach Hotel in Myrtle Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palace Resort staff and other travellers.
18 questions
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Questions? Get answers from The Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its close to alot of family friendly attractions”
 of 5 bubbles breyunnag, 19 Feb 2017 | Read review
“Ask to look at rooms first some units are more updated than others”
 of 5 bubbles bnino1976, 16 Feb 2017 | Read review
“see above. I think this says it all.”
 of 5 bubbles loucarroll, 7 Dec 2016 | Read review
“Suites are nice, big, and affordable”
 of 5 bubbles 343danaf, 14 Nov 2016 | Read review
“Request unit 508”
 of 5 bubbles bnino1976, 17 Oct 2016 | Read review
5 of 5