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I stayed at this hotel with some friends last weekend and was very disappointed. The hotel is undergoing extensive renovation but that is no excuse for a lack of cleanliness/safety. The floor and bathroom in the lobby area was dirty. Our room renovation wasn't complete....More
1 Thank Bridget B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 14 September 2017
Hello Bridget B,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am thrilled to hear that our staff contributed in making your experience comfortable and memorable. On the downside, I...More
First, my mistake. Thought this was the hotel AT Broadway at the Beach. It's not. It's across the street.
Second, when booking it said the elevators were being repaired, however the entire hotel was in remodel mode.
With that said, the hotel staff was very...More
1 Thank 2014Frannie
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 4 September 2017
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you were...More
AWFUL HOTEL AND STAFF!!! DO NOT WASTE YOUR MONEY. For a $179 for the night this hotel is ABSOLUTELY not worth it. Please take a look at the images I have posted. I can not make this up. This is what you will deal with....More
2 Thank Christopher R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 3 October 2017
Hello Christopher R,
As an IHG Rewards Club Spire Elite member, you are one of our most important guests. Thank you for your continued patronage with IHG hotel brands and for taking the time to leave a feedback about your recent stay with us. I...More
As everyone else has said, the hotel was under construction. Once you made your way through the smoking workers on the cell phones sitting outside the front door, you saw the front desk that was a piece of plywood but the staff was very friendly....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 12 August 2017
Thanks for choosing the Holiday Inn Express Myrtle Beach-Broadway at the Beach for your lodging needs, we're glad to have hosted your stay. It's disconcerting to learn that our property's upkeep and cleanliness fell below your expectations. On behalf of the team, I...More
Drove down to Myrtle Beach a day early before we could get into our condo and decided to spend the night in a hotel. We happened to get the last room available in this hotel. It was under construction in basically every way imaginable. To...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway at the BeachResponded 10 August 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you did not have a great stay due to the ongoing construction at our property. We always aim to provide an exceptional stay for...More