Chanel and Shantel over in reservations were awesome highly recommend checking in with them they gave us great options of things to do while we were here. The hotel staff was great courtesy quick and efficient and always available for any request we had definitely recommend this resort for family vacations
Me and my wife stayed here while celebrating our 10 years of begin together. We arrived at 4:00 on Friday and checked in the check in was easy especially if you pre register. We where in our room by 4:15. We were on the 11th floor in the corner unit and there was no one in the room beside us. The room was clean and updated. The view was amazing and we loved the whirlpool bath. The restaurant was great and had amazing food. We ate there Friday night and Saturday night. We will definitely be back to stay.
room was great with the ocean view. A comfy Chair in the room would be nice. Not everyone can watch tv in bed. The chair was not suitable for tv watching. Elevators slow, and erratic. could use a good fan, very stuffy
This resort was awesome! We stayed right on the beach, ocean view and everything was incredible! The check in staff were so professional and thorough, the room was very clean, super comfy bed and great shower! We had an ocean view and the room rate for it was amazing! The pool was very busy with kids/families having a ball. The resort offered several pools and also had a pool bar (for us). Everyone was very friendly and helpful, although we really didn't need anything. I would definitely recommend this resort and will stay here again! It's only about a 10 min. drive to the Boardwalk where there is a lot of activities for families and great restaurants. Overall experience was awesome!
so, I'll start by saying we are currently here on vacation so these are first impressions, but I'm going to assume not much will change in the next few days we're here... rooms- They are not even close to as nice as they look in pics. Dated and dingy. we are in a king whirlpool suite. roomy enough for 4 but any more people and that would be pushing it. there are definitely families, here in particular, I am sure that are cramming 10 to a room but would be very tight (and gross) in my opinion...no pictures at all up on walls, old with dirt in corners/edges, bath tub that doesn't drain well and that i would literally NEVER consider sitting in or bathing my kids in...seems unclean, toilet that rocks when you sit on it. Looks like they tried to paint over things to spruce up but really like putting lipstick on a pig...just needs a remidel to clean up and bring into the modern era. facilities-fun, lots of pools and hot tubs, good water slides. fight on the ocean, great views from terrace of room, which in in tower 1. definitely not enough help around the hotel. the front desk is in a building across the street where you would never go unless you needed the front desk so no help there. there is no central place in the main hotel to talk to anyone or ask for help and certainly not enough hands on deck in the pool/water slide area. has arcade and really just one restaurant on site as well as an overpriced breakfast buffet. could use more food options as there isn't too much you can walk to from hotel. so if you don't have a car with you you have to Uber somewhere or eat at one hotel restaurant...Generally feels pretty dirty. There is gross stuff all around pool area, old food, masks, soda or beer cans etc...needs a cleaning and more people around to be doing that cleaning on a regular basis. staff-thus far not overwhelmingly friendly clientele at hotel-mostly gross. that's all for now. plus is ocean beautiful and pools are plentiful. lots for kids to do. don't come here childless. not sure why anyone would. I would never in a million years come if I didn't have kids with me...…