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This is probably one of the worst places I have stayed during vacation. Let me explain:
- Check in was ok.
- The lobby looked fine, even with a Starbucks right in the front door. But as you start getting closed to the rooms, everything...More
4 Thank Claudio T
Response from Merli G, Front Office Manager at Long Bay ResortResponded 12 January 2018
Dear Claudio T,
Thank you for taking time to write a review for Long Bay Resort, we truly value all of our guest comments and concerns. I sincerely apologize for the experience you had with us, we are very sad this was "the worst vacation...More
Checked in with no towels in room. Called immediately and 4 times later and did not receive towels until next morning at 8:30 am after calling again to new manager. Night manager was rude and not helpful. Room needed some upkeep. Noise from parking garage...More
Response from Merli G, Front Office Manager at Long Bay ResortResponded 5 January 2018
Thank you for taking time to write a review, I sincerely apologize for the experience you had staying with us. I am saddened to hear you did not had a happy stay. We all strive to give everyone the best possible experience, we...More
Great location. Starbucks and Martins Restaurant are wonderful. You can't enjoy the pool or lazy river area because of no staff supervision. I was hit in the face with a football while in the pool.And several teens,who were not in a tube, shoved me into...More
Everything was wonderful. Clean room, awesome amenities and very friendly staff. Parking was easy. The room did lack a little in the kitchen (pots and pans need replacement) but we made it work. River City grill next door is a good eat as well.
Staff was great at the front desk. Parking was a nightmare. Very tight parking garage, and other parking areas were always full.
Turned shower on in Rm. 234 and had to run it for several minutes due to rust. Under bathroom sink, wallpaper was peeling...More