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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Reviewed 4 weeks ago via mobile

Great service . Accessible to restaurants and local shopping . Can be very romantic if you need a night away and get a king room , have all your needs delivered . Great for quick business trips . Staff helpful

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Helpful?
Thank Susan H
Southaven, Mississippi
Reviewed 10 December 2016

I'm a Spire Elite Member, so I've seen all kinds of Holiday Inn Express hotel around the country and outside of the USA. Where do I began. We arrived early and my room wasn't ready. That was no big deal, just went and had and early dinner. As I entered my room 101, I noticed a huge strain on the...

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Helpful?
1Thank ilove2golf01
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ilove2golf01, Thank you for bringing your concern to my attention. I am very sorry for the troubles that you've experienced because of some issues with your room's cleanliness and comfort. It is our goal to always provide the best hotel experience to our guests and your comments will help us know what areas we need to work on. I...

Reviewed 10 October 2016

Rooms are comfortable with tall beds and couch. A small swimming pool is available. On breakfast you'll find marvelous hot cinnamon rolls, I loved them! Pretty well located (behing the Starbucks coffee, in front of a Wallmart), city center is not far from the Inn. Not far also from Columbia downtown.

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Helpful?
Thank Aurélien B
Cynthia T, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to share your thoughts and positive review of the hotel. We appreciate all feedback and look forward to sharing with our team. We hope to have you in Lexington again - safe travels!

Greenville
Reviewed 27 September 2016 via mobile

We stayed just one night, traveling with our 4 month old grandson. Room was clean, I loved that there was a soap dish in the bathroom. I asked the front desk staff, Nola and David for extra towels and dish soap to wash out bottles, they were so kind. Even offering to help me carry things upstairs. I also love...

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Helpful?
Thank Ellie B
Tucson, Arizona
Reviewed 23 September 2016

This Holiday Inn Express does not meet the standards of a Holiday Inn Express. I had two queen beds and both - I tried both - squeaked and sag when I lay on them. The sheets were absolutely worn out. The chest of drawers looked as though it had been picked up on the side of the road - not...

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Helpful?
1Thank Suzanne D
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Suzanne D, Thank you for taking the time to review our property and for staying with us. I am happy to read you appreciate our friendly and efficient hotel staff. I’m very disappointed to hear about your experience on your recent stay due to the condition of the bed, sheets and noise levels. I would love the opportunity to...

Florence, South Carolina
Reviewed 22 September 2016

We arrived at the Holiday Inn at 12:30 at night for check-in. The clerk was so helpful and sweet even at that time of night. The room was very clean, we had a view of the woods behind the hotel which was very pretty. We discovered that the following morning. Everyone was so helpful and considerate. We decided to ask...

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Helpful?
Thank JanetCClark
New York City, New York
Reviewed 5 September 2016

Such friendly and helpful staff. It was a pleasure to come in each night. (Freshly baked cookies always help!) Another member of my party had to switch rooms but it was handled smoothly and efficiently. As others have mentioned, Tonya was superb.

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Helpful?
Thank beenaroundx2
Cynthia T, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to give us a great review. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will definitely let Tonya know about your wonderful comments!

Reviewed 30 August 2016

Front Lobby people are extremely helpful. Tonya the manager is a perfect example of how a customer representative should be. Very patient and also provided additional directions and options for our needs. We are doing a temporary living at this place and my wife feels extremely safe and not bored. Breakfast is good, Hot water for tea is always available...

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Helpful?
Thank Vishnu I
Cynthia T, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to share your wonderful feedback. We are happy to see that the warm hospitality that we encourage our staff to provide is seen and felt here in Lexington. We appreciate the suggestions provided will be discussing them with our management team. Again, thank you!

Reviewed 19 August 2016 via mobile

Everyone was very warm and welcoming. Specifically Tonya. It's tough be away from home for a week, she made it easier with a warm smile. She was always willing to help and answer any questions about the area. The breakfast was always hot and fresh and the room was nice and clean.

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Helpful?
Thank Hunter K
Cynthia T, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you, Hunter K! I'm glad Tonya was able to help out and that you enjoyed your stay with us. We hope to have you with us again in the future.

NYC
Reviewed 17 August 2016

This was your typical Holiday Inn Express--but the staff are exceptional. Tonya went out of her way to be accommodating to special requests, to be cheerful, and welcoming. She even runs a bingo game for guests to relax in the evening. If you stay more than a day she greets you by name and goes out of her way to...

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Helpful?
Thank Maryann S
Cynthia T, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

We expect the best from our staff but Tonya has always enjoyed going above and beyond for the guests. We appreciate her dedication to the team and our hotel service quality!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Hotel & Suites, Lexington South Carolina. Our beautiful property is located in the center point of Lexington shopping & dining, only minutes to downtown Columbia, SC. Our three story hotel offers a selection of king, two queen beds or wheelchair accessible rooms and/or suites to meet everyone's needs. Each of our tastefully decorated rooms and suites are equipped with in-room coffee makers, irons & ironing boards, hair dryers, refrigerators & microwaves, and 32' LCD TV In standard rooms and 37' LCD TV in suites with cable, CNN, ESPN, HBO and 48 cable channels and more. Holiday Inn Express Hotel & Suites offers a boardroom (accommodating up to 12 persons), as well as a large meeting room accommodating up to 100 persons. Catering and audio visual are provided upon request. Whether your visiting the Lexington/Columbia area for business or pleasure, take time to enjoy our seasonal outdoor pool and fitness facility. Join us for our excellent Express Start breakfast buffet served daily from 6:30 a.m. until 10:00 a.m. Holiday Inn Express Hotel & Suites is conveniently located to all types of recreational venues to include beautiful Lake Murray, several theatres for the performing arts and Lexington County's award winning historical museums. We sincerely hope you'll enjoy your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 131 Innkeeper Dr, Lexington, SC 29072
Region: United States > South Carolina > Lexington
Price Range: €92 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Hotel Lexington
Holiday Inn Express Hotel And Suites
Lexington Holiday Inn
Holiday Inn Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles SuzanneD282, 23 Sep 2016 | Read review
“Take the rooms that face to back side. It is quite and looks into woods.”
 of 5 bubbles 522vishnui, 29 Aug 2016 | Read review
“top floor corner”
 of 5 bubbles teresahs, 1 Sep 2015 | Read review
“I would stay on the top floor just because of the noise level in hallways”
 of 5 bubbles Pansey43, 14 Sep 2014 | Read review
“Far, far away from guest services.... maybe....”
 of 5 bubbles LorrieG851, 4 Dec 2013 | Read review
5 of 5