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Marriott's SurfWatch

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486 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's SurfWatch
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Showing 485: English reviews
Reviewed 3 weeks ago via mobile

We visited HHI the first week in Nov about 3-4 weeks after the hurricane hit the island. The resort was in top notch condition with activities, bike rentals, beach umbrellas & chairs.... everything you need. The concierge helped us with tee times at a nearby course in Bluffton since most Island courses were still removing debris. We ride bikes nearly...

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Helpful?
Thank Mindy D
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

It is great to know you found Marriott's SurfWatch to be in top notch condition after Hurricane Matthew and offered plenty to do during your stay. We are glad the staff helped with your golfing needs and you enjoyed the bike rentals. We appreciate your perfect review and hope to see you again soon.

Charlotte, North Carolina
Reviewed 4 weeks ago

Exceptional service by Marcos Felipe, and Aaron Reese at the front desk. Due to the hurricane, I was scrambling to find Marriott timeshare accommodations in Hilton Head since we had to cancel last minute at Myrtle Beach. I arranged 3 nights at SurfWatch and the first night of our vacation was at a different Marriott location since the SurfWatch did...

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Helpful?
Thank annhindman
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review, Ann. We are pleased that Marcos and Aaron assisted you with room accommodations for your one night! We hope that you will return to visit in the future!

Centerville, Ohio
Reviewed 5 weeks ago

Following the hurricane, we are Marriott Guests. The very best Tripadvisor resource person is Bearsfan, and we encourage the public to contact this expert. Corporate Marriott arranged our Surfwatch week's visit in Hilton Head Island. We could see hurricane damage on I-95 and on HHI. We ar grateful to Marriott for doing their very best in light of extensive hurricane...

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Helpful?
1Thank SavantIII_11
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay after Hurricane Matthew and look forward to your next visit.

Hilton Head, South Carolina
Reviewed 29 October 2016

We just spent another week at this beautiful place. Staff is focused on customer satisfaction. Aaron at front desk was superb! He assisted us with professionalism and poise. He is an asset to Marriott's team.

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Helpful?
Thank Ray Z
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your 5 star review. We appreciate your feedback regarding Aaron and have shared it with his manager. We look forward to welcoming you back soon.

Charlotte, North Carolina
Reviewed 23 October 2016

My family visited Surfwatch the week after Labor Day with a promotional rate tied to attending a 90 minute sales presentation by the Marriott Vacation Club. The hotel property was wonderful, with very friendly staff and excellent accommodations. They upgraded us to a three bedroom condo due to availability and my Platinum Marriott status. The sales presentation took longer than...

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Helpful?
Thank David B
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your five-star review, David. It's great that you found the resort team to be friendly and the resort with excellent accommodations! We look forward to your next return visit to Marriott's SurfWatch!

Marshfield
Reviewed 18 October 2016

The suite was very nice but a bit smaller than the other Marriott Vacation Club resorts that we have stayed in. The lobby was very open and bright and not crowded for Check-in. Disappointing that there was not a restaurant or bar in the main building area only a beach bar at the beach which closed at 7:00 PM. The...

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Helpful?
Thank Irv S
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review. We appreciate your comments about the dining options and lighting around the complex and will share your feedback with the resort management. We hope you will plan to return to visit again in the future.

Huntersville, North Carolina
Reviewed 17 October 2016

Best place for a quiet get away - anniversary trip. Have been there several times and will continue to put this place at the top of my list. 3brd 3bath is the best. Always try to get ocean view or ocean front.

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Helpful?
Thank bsutt1201
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for the five star review. It is exciting to learn you enjoyed your anniversary trip and hope to see you again soon.

Saint Paris
Reviewed 12 October 2016

Really loved Surfwatch! Everyone here acts like they are so happy to see you - it's refreshing. We had a 3 bedroom 3 bath condo and it was really perfect. Just like being at home. Complete with washer and dryer. The beach is a very nice, short walk from the resort itself (I mean like 3 minutes) but they have...

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Helpful?
Thank Marsha H
Mustapha B, Corporate Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your five star feedback, Marsha! It is exciting to learn your stay experience was wonderful mentioning the villa amenities, location and friendly staff as highlight. We appreciate your input about a full service restaurant and hope to service again in the near future.

CT
Reviewed 9 October 2016

Have been to Hilton Head many times and just love the Island. This year was a first for me at Marriott's Surf Watch and I can't say enough about it. Beautiful grounds, great pool with beach bar, and lovely beach. The unit was spotless and had daily maid service which was a plus with sand being dragged in from the...

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Helpful?
Thank mgeremia
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for your review. We're so happy to hear you enjoyed the beautiful grounds and pool. We hope to welcome you again soon!

Columbus, Ohio
Reviewed 6 October 2016 via mobile

The 3 bedroom condo we had was gorgeous inside with modern stainless steal appliances and beautiful decor. Great hotel service. The grounds were very nice and so inclusive you could stay in grounds and not want for any entertainment if you wanted to. I love the golf cart chauffeurs to and from anywhere on grounds you want to go. The...

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Helpful?
Thank sbabb13
MarriottVacationClub, Customer Care Manager at Marriott's SurfWatch, responded to this review

Thank you for a perfect review. We are happy to hear you enjoyed your stay at Marriott's SurfWatch. We hope to welcome you back sometime soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Marriott's SurfWatch

Address: 10 Surfwatch Way, Hilton Head, SC 29928-5336
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: €138 - €629 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's SurfWatch 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Marriott`s Surfwatch Hotel Hilton Head
Marriott Hilton Head
Hilton Head Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's SurfWatch staff and other travellers.
29 questions
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Questions? Get answers from Marriott's SurfWatch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor away from the elevators”
 of 5 bubbles bonehomme, 27 Nov 2016 | Read review
“Choose room away from Highway and elevator - heard noise in 2nd and 3rd bedrooms.”
 of 5 bubbles bettyk405, 22 Nov 2016 | Read review
“Garden View suites are very nice so do not need an ocean view. Need to rent a car as all the island restaurants are several miles away.”
 of 5 bubbles 612irvs, 18 Oct 2016 | Read review
“If you want an ocean front unit, there is one building that is directly on the beach. Ask when booking.”
 of 5 bubbles mgeremia, 9 Oct 2016 | Read review
“Take the golf carts to the beach. Big help when it's really hot outside.”
 of 5 bubbles Navymom924, 22 Aug 2016 | Read review
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