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Marriott is class and this hotel is typical. Our room has some older amenities and furniture could be updated but overall was well equipted. Wide hallways and pool facilities were very good. Very friendlt hotel staff.
True "resort" within a fantastic get away sports community. Biking, beaches, fishing, sports, golf and shopping. Hotel was clean and full of amenities. Beach clean and well groomed with special area for hotel guests.
First, this hotel has a great beachfront location in the Palmetto Dunes Resort area. The beautiful beach is directly out the rear doors of the hotel. The hotel is located mid-island with easy access to restaurants, shops, and attractions with less traffic than the area...More
This is where we stay on Hilton Head when we can't get into Disney's Vacation Club. The location is near the center of the island directly on the beach. The rooms are large and well maintained. If you stay in the main building it may...More
Response from TeamMarriott, Manager at Hilton Head Marriott Resort & SpaResponded 2 weeks ago
Thank you for staying at Hilton Head Marriott Resort & Spa! It’s a pleasure knowing you loved many aspects of our hotel, especially our location and your well-appointed room. However, we are sorry for the inconvenienecs caused and regret meeting your expecations. We...More
Great location was about it. The outdoor pool and hot tubs looked dirty. The pool service was poor that’s if you could find a waiter. You have to pay extra for 2 beach chairs and 1 umbrella $35/day. The restaurant only had 2 servers for...More
2 Thank Kristen T
Response from TeamMarriott, Manager at Hilton Head Marriott Resort & SpaResponded 1 week ago
Dear Kristen T,
Thank you for your candid review. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and we would welcome another opportunity to provide you with a...More