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Beach House, A Holiday Inn Resort

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1,382 Reviews from our TripAdvisor Community

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Showing 1,366: English reviews
Lancaster, OH
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 July 2016

This hotel has a great location and a nice setting. Good access to beach and pool is fantastic. However, the service needs improvement. Check in time is 4:00. We had reserved 8 rooms for our family. Only 3 were ready. They told us they would call us. Never did. Rooms were not ready until 6:00. The air conditioner was leaking... More 

Helpful?
4 Thank missylancaster
IHGService, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear missylancaster, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for the less than satisfactory experience you had at check-in and for failing to... More 

Chicago, Illinois
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 July 2016

The hotel is right on the beach and access is easy. The bike rental is great and I spent most days out riding. The restaurant closes early at night so that is a limitation if you come back from the bars and want a bite to eat. My main problem with the hotel was that it was undergoing renovations when... More 

Helpful?
Thank JHChicago2014
IHGService, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear JHChicago2014, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our bike rental. On the other hand, we would like to apologize for the inconvenience caused by the renovation. We also regret the issues you... More 

Hilton Head, South Carolina
1 review
Reviewed 4 July 2016

Sasha waited on us for lunch, and she was excellent, friendly with a great smile and laugh. Very attentive, with attention to detail. Location was wonderful as was the food. Nice spot to stop for a rest and watch the beach goings on.

Helpful?
Thank mops742016
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear mops742016, Thank you for joining us at the Porch Southern Kitchen & Bar for the 4th of July. It certainly was an exciting time to be at the Beach House, and I'm glad to read that you enjoyed watching the activities from the indoor/outdoor space at the restaurant. I know that Sasha will appreciate your kind words. She works... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2016 via mobile

On the week of June 19 my family and I stayed at the Holiday Inn Resort as a result of the fairly good reviews we had read. At check-in we arrived at 4:30 pm and check-in started at 4:00 pm. We had to wait 3 hours to check in as we were told that all of the rooms had not... More 

Helpful?
2 Thank Barry B
IHGService, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear Barry B, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations especially with the customer service delivered and with your check-in experience. This is definitely not the type... More 

Indianapolis, Indiana
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 July 2016

Great location right on the beach, with a nice pool, restaurants, volleyball courts, and firepit. Nice outdoor shopping area just steps away. Every employee we even passed in the hallways was friendly, and everyone was helpful when we had questions. We had a minor issue with our AC unit and the manager immediately addressed it to our satisfaction. The double... More 

Helpful?
Thank KAM462
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear KAM462, Thank you for choosing to share your first time on the island with us, and for submitting a review of your great experience here at the Beach House. Knowing that you enjoyed the location, amenities, and the level of hospitality from our friendly team members makes us very happy! I apologize that you had an issue with the... More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2016 via mobile

The first room we were assigned on the first floor had not been cleaned and the smell was atrocious. We were then assigned a new room on the second floor that was clean. However, the entire carpet stayed damp during our entire stay. We had to walk around the room with our flip flops on all the time. I think... More 

Helpful?
1 Thank 364shakiraa
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear 364shakiraa, Thank you for submitting a review. I apologize about the miscommunication regarding the room you were first checked into upon your arrival, and that there was an issue with the A/C unit. We just had a brand new A/C system installed at the resort a few months ago, so I would like to personally check the room you... More 

Erie, Pennsylvania
1 review
Reviewed 30 June 2016

I recently attended a Bachelorette party for three nights and had a great time. While the hotel is an average hotel, the service from Derek at The Porch Restaurant was phenomenal. He was extremely professional, very friendly and gave great drink and food recommendations. Derek definitely deserves extra praise for her superior service. One suggestion is to allow your staff... More 

Helpful?
Thank julianaorork
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear julianaorork, Thank you for taking the time to submit a review, and for giving us the opportunity to host you and your friends for the Bachelorette party! We are so glad that you enjoyed phenomenal service at the Porch Southern Kitchen & Bar. Derek has been here a long time, and always provides friendly, genuine hospitality to our guests.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2016 via mobile

Sasha was helpful and patient with my 6 year old son. She was okay with moving us inside after we originally were sitter outside without any hesitation. Sasha was amazing and we recommend the restaurant as the food was AMAZING!!!

Helpful?
Thank Juanita L
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear Juanita L, Thank you for taking the time to submit a review and a recommendation of Sasha's commitment to excellent service at the Porch Southern Kitchen & Bar. She is a friendly and hardworking team member, and seeing the positive impact that she had on your experience is a joy to all of us. We are delighted that you... More 

Orangeburg, South Carolina
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 June 2016

We stayed there for 3 nights. Average hotel. Had a great bartender Derrick. Lady at front desk very nice her name was Sherri. Food was alright in the restaurant. Pool was very busy. Had a view of the parking lot.

Helpful?
Thank hercules92
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear hercules92, Thank you for submitting a review, and for taking the time to mention a few of our amazing team members by name. Derek at the Porch Southern Kitchen & Bar has been here for a long time, and has provided friendly and thorough service throughout his career. Cherri recently joined our Front Desk team, and will be absolutely... More 

Richmond
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2016

We had excellent hospitality (Jasmine); excellent room service (Patricia), good breakfast food (Brantley), and the cost was reasonable. We hung out at the pool, walked the beach during the early morning and shared some wholesome fun laughing and playing games. We all got a massage from a mobile masseuse and took a tour of the island.

Helpful?
1 Thank Sirronvee J
Margaret C, Guest Relations Manager at Beach House, A Holiday Inn Resort, responded to this review

Dear Sirronvee J, Thank you for including the Beach House in your class reunion. We love reading that you all enjoyed the pool, our oceanfront location, and the south end of the island - all at a great value. I also want to thank you for acknowledging a few of our team members by name. We genuinely love seeing our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In April 2016, Beach House Resort completed $7 million in floor-to-ceiling guest room renovations. The new Premium Oceanfront Guestrooms offer front row seats to live music at Tiki Hut - and the new Premium Patio guestrooms are steps from the sand. The newly renovated Junior Suites offer plenty of space, ocean views, and space for up to five guests. With more than 50 miles of scenic trails at its doorstep, the resort's newly designed interior emphasizes Hilton Head Island's stunning coastline - with an airy, coastal beach vibe. And there's more... Highlights: • The 202-room renovation has transformed Beach House into a truly boutique, oceanfront resort on Hilton Head Island. • Beach House is home to the world-famous Tiki Hut, the only toes in the sand, drinks in hand experience on Hilton Head Island-here you'll enjoy live music daily, watch the pros play volleyball, and sip cocktails crafted by one of the Island's favorite bartenders. • Start and end your day at The Porch Southern Kitchen, serving up Low Country favorites all day long, complete with outdoor seating, an oversized fire pit, late night live music, and dive-in movies. • The sparkling Resort pool, located steps from Coligny Beach, is a perfect place to soak up the sun. • Beach House is just down the sand from Beach Market shops and restaurants ... and across the street from Coligny Plaza's 60 shops and restaurants - all connected by walking paths. • The renovations extend beyond the guestrooms - over 6,000 square feet of flexible meeting and banquet space has been upgraded to reflect the genuine beach vibe, including two of the finest private, beachfront event venues on the Island. The Resort can accommodate groups up to 300 people for events, weddings and retreats. What hasn't changed? The sounds of the ocean waves. Hundreds of yards of unspoiled beachfront. The perfect location across from Coligny Plaza. Onsite dining and live entertainment at The Porch and Tiki Hut. And everything you've come to love about Beach House. ... more   less 

Additional Information about Beach House, A Holiday Inn Resort

Address: 1 South Forest Beach Drive, Hilton Head, SC 29928-6423 (Formerly Holiday Inn Resort Beach House)
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: €95 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beach House, A Holiday Inn Resort 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Oceanfront Hotel Hilton Head
Holiday Inn Hilton Head
Hilton Head Holiday Inn
Hotel Style:
#8 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Beach House, A Holiday Inn Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ocean front room is awesome if you can make it fit your budget.”
 of 5 bubbles CoreenaW, 2 Dec 2016 | Read review
“View is better from higher floors”
 of 5 bubbles DoloresA159, 2 Dec 2016 | Read review
“Change lamp shades, clean carpet and re-tile bathroom”
 of 5 bubbles parkerfamily84, 1 Dec 2016 | Read review
“Ask for 5th floor on the top”
  • Wonderful Decor Throughout
  • Wonderful Decor Throughout
  • Sunsets to die for
  • Wonderful Decor Throughout
  • Toiletries
  • Wonderful Decor Throughout
  • Wonderful Decor Throughout
  • Wonderful Decor Throughout
 of 5 bubbles Ipkiss1066, 26 Nov 2016 | Read review
“Don't change anything , keep up the great work”
 of 5 bubbles Lovemesomelinda, 20 Nov 2016 | Read review
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