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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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2,055 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 2,038: English reviews
Pittsford
Reviewed 1 week ago

we visit HHI several times a year and have always stayed at another "premium" property. Sonesta was recommended to us and we decided to give it a try. While not quite as swanky, Sonesta provides great value. Restaurant and bar were very good. We had great meals, good wines, and well made cocktails. Restaurant staff;. Lincoln, Coleman, Karen and Victoria...

Review collected in partnership with Sonesta
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Helpful?
1Thank frankcM8767ZQ
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We greatly appreciate you taking the time to leave such an “Exceptional” review. I am happy to hear that multiple members of our staff were able to make such a positive impact on your stay and I will be sure to thank each of them personally. We can’t wait to welcome you back to Sonesta Resort Hilton Head Island during...

Lady Lake, Florida
Reviewed 1 week ago

Great place, with spacious clean rooms. Our room had motion sensors that turned on night lights when you needed to get up in the dark ! Well thought out room! There is a restaurant, bar, pool, firepits, and it is right on the beach!

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Helpful?
Thank Sallie S
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We greatly appreciate you taking the time to leave such an awesome review. We are happy to hear that you enjoyed your stay at the Sonesta Resort Hilton Head Island and that you loved the room you stayed in. We are also excited to hear that you enjoyed our amenities during your visit. We can’t wait to welcome you back...

SC
Reviewed 1 week ago via mobile

We just had a wonderful time at the Sonesta! The property was beautiful, and the staff had exceptional customer service. Great weekend getaway! I would highly recommend the resort. It was a beautiful experience.

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Helpful?
Thank DrD61
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for choosing Sonesta Resort Hilton Head Island and for taking the time to share your experience. I am pleased to hear that you enjoyed getting to know our team of associates and the service they provide. They are passionate about exceeding the expectation, and I am always proud of their efforts. We appreciate having your group as well,...

Hilton Head
Reviewed 1 week ago

My wife and I were in town for the Hilton Head Marathon and to celebrate Valentines Day. From the moment we arrived, we felt as if we were being taken advantage of. I didn't mind paying the parking attendants for their service, but from that moment they would not let us take our own bags to the room, so I...

Review collected in partnership with Sonesta
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6Thank Delbert A
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to speak with me regarding your stay. As discussed, we will be reviewing your comments with the race organizers in an effort to improve future events. I am glad to know that you look forward to a future visit, and our team of associates will be delighted to welcome you back to our resort....

Hilton Head, South Carolina
Reviewed 2 weeks ago via mobile

We have been coming to Hilton Head Island for many years now to celebrate our birthdays as a family. We have started coming to The Sonesta for a few years and it has been phenomenal. We were greeted by Kevin who was waiting to grab our bags, then we met Garfield who directed us to the service desk to get...

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Helpful?
2Thank saaygracee
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

I am so happy to hear that so many members of our staff were able to make such a positive impact on your stay and I will be sure to thank each of them personally. From all of us at Sonesta Resort Hilton Head Island, we would like to thank you for choosing to celebrate your birthdays with us each...

Southport, North Carolina
Reviewed 2 weeks ago

We attended a conference here in the off-season. The hotel staff was polite and professional. The rooms were large, clean and comfortable and the grounds were pleasant to stroll through with wonderful access to the beach.

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1Thank Deb1776VA
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

We greatly appreciate the excellent review. We are happy to hear that you enjoyed your stay with us and that we were able to provide you with the best in-class service during your stay. We hope you will visit Sonesta Resort Hilton Head Island again during your next trip. Jay Wiendl General Manager

Reviewed 2 weeks ago

Very attractive lobby with lots of seating areas. Vast well maintained grounds. Two swimming pools. I loved the warm covered smaller pool and whirlpool. Great even on a cold day. Rooms nicely decorated with balconies. Professional front desk. Friendly staff. Well managed resort. I will return. Convenient to Wexford shopping center. Highly recommend this lovely place. Only one complaint. I...

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Helpful?
2Thank SovereignSage
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for taking the time to leave such a “wonderful” review. We are delighted to hear that you enjoyed your stay with Sonesta Resort Hilton Head Island. We always love feedback from guests and are happy to you enjoyed the amenities we have to offer. We hope to welcome you back during your next trip to the...

Plainview, New York
Reviewed 2 weeks ago

Couldn't have picked a better spot for our first visit to Hilton Head. The Sonesta is situated right on a most beautiful stretch of beach (via a short walkway) with white, powdery sand. Although it was January, it was mild enough to enjoy not only beach walks but also the many trails throughout the Shipyard Plantation where the hotel is...

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1Thank CJMNY
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to share details about your recent stay with us. We are happy to hear that we were able to make your first trip to the island such a success and that you were able to enjoy walks on the beach during your stay. We are also excited to hear that you received best-in- class...

Hilton Head
Reviewed 2 weeks ago

Updated commons areas and rooms made for a clean and crisp feel. TV with internet access, floor lights with motion sensors, balcony views of Hilton Head all made for some relaxing time between business calls. I'll be back.

Review collected in partnership with Sonesta
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Thank A9655ZXbillc
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback, as we are always striving to provide our guests with the most positive and memorable stay possible. We are happy to hear that you enjoyed the view from your balcony and were able to relax during your...

Fort Worth, Texas
Reviewed 3 weeks ago

My family and I took a last minute trip to Hilton Head to getaway for a few days together. I booked only a couple of nights before the stay and reached out to Jay (General Mgr) to ask of him a few simple requests. I was impressed with his quick response and wow was I surprised at the service and...

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Helpful?
Thank tturaider07
JayWiendl, General Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to leave an excellent 5-star review and I am glad that I was able to provide assistance before your visit. Best in-class customer service is something we take seriously and I am happy that we delivered. We hope to welcome you back again soon to visit the Lowcountry and please do not hesitate to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: €153 - €404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Green Hotel in Hilton Head
#1 Spa Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I have seen are lovely.”
 of 5 bubbles tharris875, 26 Feb 2017 | Read review
“Ask about the view and the resort and destination fee.”
 of 5 bubbles coach11, 25 Feb 2017 | Read review
“Courtyard / Pool view rooms are nice.”
 of 5 bubbles 437MartinC437, 21 Feb 2017 | Read review
“There is no bad rooms just bad views ask for oceanfront”
 of 5 bubbles kellysV6889GO, 19 Feb 2017 | Read review
“ask for pool or ocean view!”
 of 5 bubbles Deb1776VA, 8 Feb 2017 | Read review
5 of 5