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The Westin Hilton Head Island Resort & Spa

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Traveller (854)
Room & Suite (275)
Pool & Beach (206)
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Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“carolina room”(62 reviews)
“heavenly bed”(27 reviews)
“pool area”(128 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,764)
There are newer reviews for The Westin Hilton Head Island Resort & Spa
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Traveller rating
988
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192
69
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988
444
192
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Show reviews that mention
All reviewscarolina roomheavenly bedpool areakoi pondocean viewcovered poolself parkingkids cluboutdoor barbeautiful propertyhilton head islandhot tubhousekeeping stafflounge chairsthe entire staffoff seasoncommon areas
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11 - 15 of 1,743 reviews
Reviewed 1 week ago

This is my second time at the Westin and my last. I paid over $500 for an average room and was disappointed with the size, location and amenities. I have stayed at numerous other HHI resorts and this was way too pricey for what I...More

Thank robin136
Response from TeamMarriott, Director of Rooms at The Westin Hilton Head Island Resort & SpaResponded 1 week ago

Dear robin136, Thank you for being our guest and leaving us your honest feedback. It is great to see you loved our amazing location on Hilton Head Island's famous white sand beaches surrounded by the palmetto trees. However, we are truly sorry you were disappointed...More

Reviewed 1 week ago via mobile

Excellent staff, very friendly. Great location. Room Could be cleaner; room service trays left in hallways for very long time, from other guests. We had to ask staff more than once to replenish bathroom items every day ie tissues, toilet paper. Staff at View 32...More

Thank Susan G
Response from TeamMarriott, Director of Rooms at The Westin Hilton Head Island Resort & SpaResponded 1 week ago

Susan, Thanks for leaving us a review of your recent visit. We were pleased to read how much you loved our great location on Hilton Head Island, spacious accommodations, and amazing staff members. However, we're sorry you encountered some service issues in your room and...More

Reviewed 1 week ago via mobile

My cousin and I take a girl’s trip here twice a year and always stay at this hotel. It is contemporary and very clean. The amenities are great. They have multiple dining options on site, which are a bit expensive, like most hotels, but the...More

Thank KateBNick82
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 1 week ago

Dear KateBNick82, Thank you for choosing The Westin Hilton Head Island Resort & Spa once again and for the excellent rating. We are glad that you enjoyed the many amenities that we have to offer and that you found our service to be excellent. Thanks...More

Reviewed 2 weeks ago via mobile

Again and again we are coming back here. The hotel was renewed a short time ago and it’s still improving with new equipment. We love the area and the climate on Hilton Head. Warm but not hot. Beautiful nature and beaches.More

Thank 104marcele
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 2 weeks ago

Dear 104marcele, Thank you for returning to The Westin Hilton Head Island Resort & Spa. Situated on Hilton Head Island's famous white sand beaches and surrounded by swaying Palmetto trees, we are delighted you could enjoy our relaxing oasis. We look forward to seeing you...More

Reviewed 2 weeks ago via mobile

My husband and I stayed at the Westin for two nights. Our room’s balcony overlooked the magnificent beach. The view was incredible and quite relaxing. Our room and bathroom were very spacious. There was a mini refrigerator in the room along with a coffee pot....More

Thank Pinot R
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 2 weeks ago

Dear Pinot, Thank you for sharing your outstanding experience at The Westin Hilton Head Island Resort & Spa with other travelers. Situated on Hilton Head Island's famous white sand beaches and surrounded by swaying Palmetto trees, we are delighted you could enjoy our relaxing oasis....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Room Service
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$254 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$254 - US$579 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (854)
Room & Suite (275)
Pool & Beach (206)
Dining (60)
Amenities (18)
Business Centre & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
Ask a question
mrs_snyder517
22 May 2018|
AnswerShow all 2 answers
Response from Hotel M | Property representative |
Thank you for inquiring about The Heavenly Spa. While many guests reserve spa appointments to enhance their stay at The Westin, we also encourage others not staying at the resort to reserve spa appointments to experience... More
1
Vote
Kathy S
14 April 2018|
AnswerShow all 2 answers
Response from chrisgnc50 | Reviewed this property |
yes you can get a balcony, there is additional cost (there was for me) to have the balcony overlook the ocean, which was very nice!
1
Vote
annacI6027AL
25 March 2018|
AnswerShow all 5 answers
Response from mark_gosselin | Reviewed this property |
yes, and yes... Pools were open when we were there. They are heated.
1
Vote
Room Tips
"Make sure you confirm room type - they are notorious for giving rooms lower grade than booked!"
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"Ocean view not ocean front you can see the pool and ocean if you are in the center and easy access to the..."
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"ground floor near pool/beach"
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"When booking a room with here, make sure you understand the difference between ocean view and ocean front..."
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