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The Westin Hilton Head Island Resort & Spa

Booking.comUS$278*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Westin Hilton Head Island Resort & Spa
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1,537 Reviews from our TripAdvisor Community

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Showing 1,522: English reviews
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St Louis, MO
Reviewed 2 days ago NEWvia mobile

Second time in three years we have stayed at the Westin Hilton Head Resort. We love this hotel. Great location, great beach, great pool and outside area, and great service. Jack (from London) went above and beyond for us. Everything you need without leaving the property. We will be back soon.

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Helpful?
1Thank colonelhughes
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

My husband and I spent 4 nights 5 days in Hilton Head at the Westin Hilton Head oceanfront resort. We'd go back in a second. Resort is gorgeous, not huge, which to us is a plus. The beach is a short easy walk from the main resort area and the outdoor pool. The service was excellent. Food at the pool...

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Helpful?
4Thank deecee727
About Hotel's Favourite Review
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

We appreciate your comments that The Westin is a gorgeous oceanfront resort. Thank you for sharing you experienced excellent service as the staff always strives to provide personal and instinctive service to all guests. It was great to know you enjoyed a comfortable guest room with an awesome ocean view, the signature Heavenly Bed, and excellent dining experiences in the...

Boston, Massachusetts
Reviewed 2 days ago NEW

1. Location: great location on the beach, beautiful hotel 2. Setting: quiet and relaxing, clean with nice pool 3. Staff: excellent staff, from the Reception Desk to Housekeeping 4. Breakfast: expensive

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Helpful?
1Thank Weipin2015
Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

Visiting from the UK. Nice resort , clean, friendly staff and good service. However quite a few negative points. Elevators are not well positioned requiring quite a bit of walking. Restaurants are very expensive ( €25 for a buffet breakfast) and €38 for a steak. No close amenities to walk to. A/C very loud. And strangely when we called to...

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Helpful?
Thank CanaryHucks
WestinDave, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Greetings, Thank you for sharing your review and for choosing The Westin Hilton Head Island Resort & Spa during your time away from the UK. We are encouraged to learn that you found our property clean and that our staff provided memorable service. Please accept our apologies that we failed to meet your value expectations and please do contact us...

Wilmington, North Carolina
Reviewed 4 days ago NEW

Whenever I find a great rate at a Westin, I can't say no. The consistently impress, and this resort is no exception. The room was large, comfortable, and incredibly well kept for a high-traffic beach hotel. Though the hallways showed a little wear and tear in places, it looked as though they were working on it. I've stayed at several...

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1Thank EatDrinkTravelDream
Charlotte, North Carolina
Reviewed 5 days ago NEWvia mobile

The GOOD: Great big pool area, truly oceanfront location, great gym, most of the staff were very welcoming. The BAD: Our room had a terrible view of an alley. Seriously, we would rather have stared at a brick wall. The room was not as clean as we would have liked (stray hairs from previous guest in the shower and on...

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Helpful?
Thank MelloVello
WestinDave, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Greetings, Thank you for sharing your comments and for choosing The Westin Hilton Head Island Resort & Spa. Please accept our apologies for failing to meet rooms and value expectations and know we have shared your review with our leadership teams to take immediate actions to improve. Your feedback in regard to the pet friendliness and amenities is indeed troubling...

Washington, DC
Reviewed 5 days ago NEWvia mobile

Girl's weekend in Hilton Head. The resort was beautiful and clean. The staff was very welcoming. The spa was excellent! But there's no poolside service. Not a deal breaker, but definitely a disappointment when your main goal for the weekend is to lay poolside with a drink in hand. There's a small eatery near the pool that serves food and...

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Helpful?
Thank usfrenchie
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your girls' weekend at The Westin was very enjoyable. We appreciated your comments that the resort was beautiful and clean, and that the signature Heavenly Spa was excellent. It was also great to know the staff was welcoming as they always strive to provide personal and instinctive service to our guests. We have poolside service for...

charlotte, United States
Reviewed 5 days ago NEWvia mobile

Although we had to cut our visit short from the original plan we still had a fabulous 3 days at the beautiful Westin resort. Although it's one of the more expensive hotels on the island, I feel it's worth every penny. We did not leave the resort for 3 days and took advantage of the different restaurants and the fabulous...

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Helpful?
Thank Michael N
Hotel M, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback that you had 3 fabulous days at The Westin. It was great to know you had a wonderful stay and enjoyed the restaurants/bars. Please accept my sincere apology for the isolated incident you observed at Splash which is certainly not up to our usual standards, and know that immediate improvements have occurred. We look forward...

Reviewed 6 days ago NEW

The Westin is great for a weekend getaway of soaking up sun and enjoying frozen beverages. Lots of pools and cabanas to choose from and easy access to the private beach area. Make sure to have a frozen eski-mojito while lounging poolside. This place would easily have 5 stars had the pool waitstaff come around to take orders, or if...

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Helpful?
Thank Cassie W
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had a great weekend getaway at the Westin recently. Delighted you enjoyed the renewing swimming pools and awesome beach. We have poolside food & beverage service from Memorial Day weekend through Labor Day weekend for the convenience of our guests. I am very sorry for the inconvenience you experienced with housekeeping, and your comments have...

Reviewed 1 week ago NEWvia mobile

My daughter and I stayed here for our first mother-daughter trip on Mother's Day weekend. It was very clean, employees were nice and helpful, and the grounds, pools, and beach area were more than we expected!

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Helpful?
1Thank heatherleight
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for choosing The Westin as the ocean front destination for your Mother's Day weekend celebration. We appreciate your comment that you enjoyed the resort grounds, renewing swimming pools, and awesome beach which exceeded your expectations. We look forward to welcoming you back soon for another mother-daughter escape. - Tim Freisen, General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 

Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928-5583
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: €244 - €425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel Hilton Head
Hotel Style:
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Hilton Head Island Resort & Spa staff and other travellers.
61 questions
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Questions? Get answers from The Westin Hilton Head Island Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got such a good rate, I had no problem upgrading to an ocean-view for a little extra”
EatDrinkTravelDream, 25 May 2017 | Read review
“Splurge for the ocean view. My view was a dirt path..”
777cassiew, 23 May 2017 | Read review
“Rooms are a long walk from the front desk”
IndianaolisAlex, 22 May 2017 | Read review
“Ask for rooms on the ocean. Suite 1005 is great.”
Snooge42, 16 May 2017 | Read review
“The hallways are quite long so tell them if you want to be near an elevator.”
SuperPicky, 9 May 2017 | Read review
5 of 5
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US$278* /night
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Prices are for 1 room, 2 adults
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