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Red Roof Inn Greenville

121 reviews
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Traveller (32)
Room & Suite (33)
Hotel & Grounds (47)
Overview
  • Excellent21%
  • Very good21%
  • Average14%
  • Poor18%
  • Terrible26%
31 May 2017
“Acceptable, but not much more than that.”
1 week ago
“To be avoided ”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Pets Allowed
2.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (121)Write a Review
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1 - 5 of 121 reviews
Reviewed 1 week ago via mobile

This is simply not a good place to stay, especially for the money. Unclean. Unkept. Unfriendly. We tried to avoid sitting down and skipped a shower. That bad. Not the kind of place for a family, and the staff was not helpful about food or...More

Thank PaulHoffman56
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 4 days ago

Thank you for your feedback. We are truly sorry for your experience at our hotel. We will take the proper measures to get the issues fixed. Thank you once again for bringing this to our attention.

Reviewed 3 weeks ago via mobile

Bathroom had mold on the trim. Bathroom smelled like cig smoke. Bathroom mat was stained. Floor, walls, and light fixtures above the bed visibly dirty. No microwave no fridge. Front desk guy wasn't nice or rude. He told me where to sign and where my...More

Thank tothemoonandback044
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 2 weeks ago

I apologize for any inconveniences our hotel has caused you. Rest assure, we will take care of the concerns you have mentioned. We will take the promised steps to make all of our guests to feel significant and welcomed. Thank you sincerely.

Reviewed 10 November 2017 via mobile

I had planned to stay at Red Roof Inn for three nights while attending to a death in the family. When I walked into the room, I saw chopsticks and soy sauce packets on the table by the tv. The bed had been made, but...More

Thank R5467GPmichaell
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 11 November 2017

I am truly sorry for the experience you had with us and the lack of cleanliness of the room. Please be assured that this will be addressed and corrected. I greatly appreciate you brining this to my attention. Thanking you Sincerely,

Reviewed 28 October 2017

This room was disappointing. When I checked in I was told a king bed was 65 but after the guy took my card he came back and said both rooms was the same price. It was one in the morning and my mother and I...More

Thank Dallas B
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 3 November 2017

Mr Brown, I am very sorry for the experience you had with the rate and the room. Please be assured that we taken corrective actions to have these addressed. I very much appreciate you letting me know of your visit. Thanking you sincerely,

Reviewed 6 September 2017 via mobile

Stay away from thus motel. Promised a 100% refund from the General Manager because he agreed my experience was awful. Never got the refund. The Front Desk Agent simply wanted to argue and put her hand up at me to dismiss and diminsh what I...More

Thank steventierno
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 20 September 2017

I am very sorry for the experience you had at our hotel. Please do email me your details and I will ensure you that the refund promised will be processed , as I am not able to pull up your information for the handle name...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$58 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (33)
Hotel & Grounds (47)
Bathroom (5)
Questions & Answers
Ask a question
Renate D
19 August 2017|
AnswerShow all 2 answers
Response from Naren V | Property representative |
Hello guest, we do not serve breakfast, we do have coffee and tea in the lobby. There are a number of restaurants near by, Waffle house, Mcdonald's, Burgerking, Arbys, Bo Jangles etc. Thank you
0
Votes
Cjtheman1
25 September 2016|
AnswerShow all 2 answers
Response from Naren V | Property representative |
Sorry we do not have a pool.
0
Votes
Anita H
28 October 2014|
AnswerShow all 4 answers
Response from Naren V | Property representative |
At present we have 12 smoking rooms. We are currently undergoing renovations and we are hoping to go all non smoking once the renovation is complete. Thank you,
0
Votes
Room Tips
"look around next exit or two are good hotels"
Read review
"There are only 2 floors - try booking in building farthest from interstate."
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"Not at this Red Roof"
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"Sidewalk for running"
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