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My husband and I traveled together to meet with future supervisor of company. The hotel, staff and location was excellent. The rooms were comfortable, spacious bathrooms. We stayed for a few days, will return for another visit.
1 Thank AWilkersonA
Response from 00esa, Manager at Extended Stay America - Greenville - Haywood MallResponded 30 August 2018
Thank you for choosing Extended Stay America while here for a business trip. It’s a pleasure to know you loved our well-maintained property and found our location ideal for your needs. We appreciate your feedback and look forward to your return visit.
I stayed here on a trip all alone. The room was clean and comfortable. The hotel is conveniently close to a lot of restaurants. The staff was friendly and helpful. I definitely would recommend staying here.More
Response from 00esa, Manager at Extended Stay America - Greenville - Haywood MallResponded 28 May 2018
Thank you for choosing the Extended Stay America. We are pleased to know how much you liked your room and that our location worked well for you! We want your stay with us to feel like home and be as comfortable as possible. Thanks again...More
The housekeeping services don't work, the rooms are not clean.
No soup, no shampoo, no towels. Don't change the sheets, I don't know why un the front desk the personal works there are rude. The prices are cheaper than another hotels.More
Response from 00esa, Manager at Extended Stay America - Greenville - Haywood MallResponded 29 August 2018
Jared, thank you for being our guest. We are sorry you were unhappy with your in-room amenities and that one of our associates was rude to you. Please know we provide thorough training for all staff, and we will redouble our efforts. Also, we would...More
We recently stayed at this hotel for a week after the sale of our home, and while waiting for our new living quarters to be ready. This place had pretty good reviews so I wasn't worried. Check in was easy and the staff was friendly....More
2 Thank sthompson1971
Response from 00esa, Manager at Extended Stay America - Greenville - Haywood MallResponded 3 August 2018
Thank you for being our guest. Although we are glad you and your family overall had a pleasant stay, we are sorry our room was not up to your expectations and that you were disappointed with our in-suite amenities. Your comments will be shared with...More
Really loved the look of the hotel. All of the staff members that I encountered were very engaging and friendly. Super helpful when asking about the city, made sure I was happy. The room was very clean, smelled good and I loved having a full...More
Response from 00esa, Manager at Extended Stay America - Greenville - Haywood MallResponded 26 June 2018
Thank you for staying at Extended Stay America. We are delighted you liked our convenient location and courteous service as well as affordable rates. Thanks again for being our guest, and we look forward to your next visit.