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Comfort Suites Florence

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#11 of 40 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites Florence
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417 Reviews from our TripAdvisor Community

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Showing 416: English reviews
ottawa
Reviewed 1 week ago

Looks nice, but didn't stay... trip advisor indicates pet friendly but the hotel and its website indicate otherwise. Hotel or TripAdvisor - please update the listing with correct info as this could cause a big problem for travellers booking directly on TA, as we and many others often do.

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Helpful?
Thank suejohnw
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Suejohnw, Thank you for alerting us to the fact that Trip Advisor's website shows we are pet friendly... Indeed we are not pet friendly and we will have this information updated immediately. There is no telling how many potential guest we lost due to this misprint. Thank you so much for keeping us informed about our online content and...

Reviewed 2 weeks ago via mobile

We stayed here to sleep in from our road trip from Florida to New York. The hotel is new and has everything updated. It's perfect for a drive by or business stop. We didn't use the gym or pool. Didn't even check them. The staff was amazing and very friendly. Our room had two queen beds and sofa and chair....

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Helpful?
Thank Chocolatecandy143
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our property. We use the feedbackback we obtain from our guests as a training tool for our staff. We appreciate your business and hope to see you again.

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

Very clean hotel and room, comfortable bed, mints on the pillows (literally!), everything in room worked, room smelled good. Very pretty lobby. Reasonable price... not cheap, but I feel like I got what I paid for. Only stayed in this hotel for about 10 hrs as it was a stop off the highway for some sleep while driving 1600 miles...

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Helpful?
Thank dustyleo
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

We would like to take this opportunity to thank you for commenting on your recent stay at our hotel. We use the feedback we obtain from our guests as a training tool for our staff. We appreciate your business and hope to see you again.

Florida
Reviewed 13 December 2016 via mobile

The TLDR; version: This is a great hotel for a 1 night stay while on the road. We are a family of 5 and stayed for 3 nights seeing family. We stayed here mainly for the room size, pool, and breakfast. Here are my overall thoughts: Pros: -Room Size -Staff and Service -Price -Pool -Fitness facility -Nice lobby Cons -Heating/Cooling...

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Helpful?
Thank Allen C
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. We strive to give all of our guests an excellent stay and apologize that your stay fell short. We use all feedback we get from our guests as a training tool. It was rather disturbing to hear your comments but we do appreciate you letting...

Durham, North Carolina
Reviewed 30 November 2016

We stopped here on our way home from Florida. The hotel was modern and clean and the spacious suite was perfect for the family. The hotel is also located to plenty of choices for food and fuel. I have saved this as a favorite for the next family trip.

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Helpful?
Thank LTC79
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. We use the feedback we get from our guests as a training tool for our staff. We ppreciate your business and hope to see you again.

Greensboro, North Carolina
Reviewed 29 November 2016 via mobile

The place is easy to find because of imposing it is the way it's placed on the property. The parking is way more than adequate. Even though they were very busy when we arrived, check in was a breeze. The room was really nice, two kings, a couch, chair, a desk with chair, and the other amenities we all expect....

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Helpful?
Thank Rich W
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Rich W, Awww... thank you for saying we are a five star hotel. We so do appreciate your comments and hearing the testament on your stay. At Comfort, we believe that each and every one of our guest and their experiences are important to us. So We strive everyday to meet and exceed those expectations. Why it is always...

Reviewed 19 November 2016 via mobile

There have been a few times when TripAdvisor "let me down", showing great reviews, for truthfully, not so great hotels. Thankfully, this was NOT one of those times! ;) We only stayed for one night, on the way to Florida. The hotel is clean, & well decorated,the beds are comfortable, the staff friendly, and the shower pressure is very good....

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Helpful?
Thank Kathy R
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

We would like to thank you for taking the time to comment on your recent stay at our hotel. Your kind words are greatly appreciated and they will be shared with our staff. We hope to see you again.

Kapaa, Hawaii
Reviewed 11 November 2016 via mobile

If you're coming off 95 in Florence, and looking for really decent, clean, updated accommodations, this one is worth finding! When you're tired, it's dark and you have the hotel in view, but can't quite figure out how to get in, it could be frustrating. We happened upon how to find the entrance almost accidentally, so thought I'd post the...

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Helpful?
Thank CoachMarianne
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. Our guests comments are used as a training tool to insure that all of our guests have an excellent stay. We appreciate your business and hope to see you again.

Jellico, TN
Reviewed 3 November 2016

My husband and I stayed here during the recent Hurricane Matthew evacuation. We were very pleased with our accommodations and with the staff, especially considering that the hurricane turned out to be worse here than it was at the coast. The electricity was off and the access road leading into the hotel was flooded and no one was able to...

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Helpful?
Thank gemcityer
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Thank you for taking the time to comment on your recent stay at our property. We use the feedback we get from our guest as a training tool to insure all of our guests have an excellent stay. We appreciate your business and look forward to seeing you again.

Reviewed 27 October 2016 via mobile

One of the nice hotels in area not too pricey for my Short stay at this location,but very nice and clean hotel, as well as room ,staff very friendly, easy access from expressway, definitely would stay here again as I would recommend this place anyone who is looking for more comfortable place and quite time

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Helpful?
Thank radek o
Sharonda H, General Manager at Comfort Suites Florence, responded to this review

Dear Radek O, Thank you for staying and granting us the chance to provide your overnight accommodations... It was a pleasure to host you and help you relax and rejuvenate while your vehicle was being fixed. When a vehicle breaks down it can be a very unpredictable and stressful time so I am pleased we were there to provide the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
This State of the Art, beautifully designed, luxury hotel, off I-95 in Florence, SC has it all. We have an indoor heated pool, fitness center, business center, WiFi, Ethernet, and a complimentary hot breakfast. You won't be disappointed! We offer a decent rate, friendly staff, delicious food, wonderfully appointed Meeting Room with the latest in Audio/Visual Technology. This property is of such high quality, no wonder it was named Choice Hotels International, 2011, Rookie of the Year! ... more   less 

Additional Information about Comfort Suites Florence

Address: 2120 West Lucas Street, I-95, Exit 164, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: €97 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Florence 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Comfort Suites Florence Hotel Florence
Hotel Style:
#5 Family Hotel in Florence
#7 Business Hotel in Florence
#8 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Florence staff and other travellers.
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2 months ago
5 months ago
Taylors, South Carolina
over a year ago

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Questions? Get answers from Comfort Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top flour (4th) was very quiet.”
 of 5 bubbles LTC79, 30 Nov 2016 | Read review
“A must stay while in this area.”
 of 5 bubbles donb646, 2 Aug 2016 | Read review
“Just make sure there is not an event, like a wedding or something going on, if so request a top level floor.”
 of 5 bubbles leond344, 7 Jun 2016 | Read review
“The outside of the building is lit up with very bright lights. Rooms have blackout shades, but some light does show around the edges.”
 of 5 bubbles stalprint, 3 Mar 2016 | Read review
“Use the black out shades at night. Exterior illumination is excessive.”
 of 5 bubbles Realtor44, 5 Feb 2016 | Read review
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