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Florence Inns & Suites

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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Orangeburg, South Carolina
Reviewed 13 January 2016 via mobile

We first stopped in Florence on December 30, 2015. As we began calling around for rates Jacqueline caught my attention by telling me that she could work with me in the rate. We went to Florence Inns & Suites and were treated wonderfully by Jacqueline. We noticed a slight odor in the room and called Jacqueline as we went to...

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Helpful?
Thank charrob1
Rodney H, Front Office Manager at Florence Inns & Suites, responded to this review

Thank you for such kind words for our front desk staff. We work hard to make each and every one of our guests feel welcomed and I am happy you were pleased with our service. Again, thank you for your review and we look forward to seeing you again.

Boston
Reviewed 9 January 2016

Room 213, smelled like cigarette smoke ( non smoking room) and pet odor. Filthy and not clean. Ashes and rubbish under bed. Walls and ceiling stained. Cigarette burn holes on bedspread, shower and toilet.

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Helpful?
Thank Tom G
Rodney H, Front Office Manager at Florence Inns & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. I don't know the circumstances of your check-in but I did notice that you were traveling with a pet. The room you were given (213) is a pet room as well as a smoking room. If you asked for a non-smoking room, then of course you should...

Miami, Florida
Reviewed 7 January 2016 via mobile

Jacqueline, from FI&S was so helpful in directing us to their location and getting us the best overnight deal! The room was cozy, clean and easy to get to....truly a non-smoking room. We even had a free continental breakfast to boot! Such a nice staff 😀 Great job Florence Inns & Suites!!!

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Helpful?
Thank JWade58
Rodney H, Front Office Manager at Florence Inns & Suites, responded to this review

Thank you for your recent review of our hotel. I am happy to hear that Jacqueline was such a great help to you. All of our front desk staff are very helpful and courteous to every guest that comes through our doors. Thank you for staying with us and we hope to see you again.

Maryland
Reviewed 2 January 2016

Stayed here at last resort, since other hotels off I95 were booked. It was ok.. Friendly check in lady...clean room, but bathroom needed major updating. Tub was extremely worn and looked dirty, but wasn't. Beds weren't that comfortable, odd shaped rounded pillows and cheap bedspread. Continental breakfast was opened containers of donuts, a bag of bagels, loaves of bread for...

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Helpful?
Thank AlishasHubby
Rodney H, Front Office Manager at Florence Inns & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. Although it is very hard to meet each and every individuals expectations, that is exactly what we try to do. Your feedback helps us by showing us our strong points and where we need to improve. I am truly sorry we didn't meet your expectations and I...

Halifax, Pennsylvania
Reviewed 29 November 2015

We need a hotel that accepts our dogs and we appreciate Florence Inn doing this for us. Since we stay in rooms that generally have pets, our review must take that in to consideration. The beds are comfortable. The staff is quite friendly and accommodating. Our only complaint is with the odor from whatever is sprayed or dusted on the...

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1Thank Cindy S
Beaufort,SC
Reviewed 11 November 2015

I stayed here for business. There is nothing special about the property, it looks as though it has been there for some time. The room was nice and large and had a large lighted mirror headboard. The bed and linen were clean and it was super comfortable. I did note some signs of age and lack of maintenance: The bathroom...

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Helpful?
Thank 1Charlie59
Newfield, New Jersey
Reviewed 24 October 2015

very clean very friendly staff breakfast was good we were very happy with our stay lots of lighting and all the plugs worked. we have gone places and there might be 1 plug to use large room would recommend this place

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Helpful?
Thank nannygoat97
Paula W, Manager at Florence Inns & Suites, responded to this review

Thank you so much for taking the time to give our hotel a review. I am happy you enjoyed our clean, spacious rooms, and our deluxe continental breakfast. We strive very hard to keep our rooms clean and everything working properly in the room. The hospitality is second to none, this is something I cannot train my staff, it comes...

Fredericksburg
Reviewed 19 October 2015

On our way back from Fort Pierce, Florida good spot to stop for a rest. Very good location and near the highway! People at service were very friendly and rooms were clean, perfect for a family on the go!

Review collected in partnership with this hotel
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Helpful?
Thank Marc L
Paula W, Manager at Florence Inns & Suites, responded to this review

Thank you for taking time to give our hotel a review, we are always excited to get feedback, good or bad, from our guest, this allows me to see our strengths and weaknesses. I am so glad you and your family had a great stay with us. We take great pride in our hotel, our staff and offering the customer...

Palm Harbor, Florida
Reviewed 17 October 2015

Clean room. Furniture dated. Bed good. Toilet seat swivels. Room 125.bathroom door latch needs repair. Sink faucet difficult to get cold water, makes huge vibration noise. Breakfast minimal, cold cereal, fruit,toast,bagels,juice. Coffee mediocre. Suggest that management take down sign in breakfast room that says to not take food to room in order to combat "insects". Did not see any, but...

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Helpful?
Thank Ron A
Paula W, Manager at Florence Inns & Suites, responded to this review

I would like to start by thanking you for taking the time to give our Hotel a review. We ALWAYS welcome comments, good or bad. The only way I can make changes is to know there is a problem, so Thank You. I do wish you would have informed me of these issues after checking in instead of at check...

Arlington, Virginia
Reviewed 4 October 2015

When rte 95 was closed due to flooding, we found haven at Florence Inn & Suites. The staff, and particularly Rebecca, were VERY helpful. The hotel is very clean and comfortable. I look forward to breakfast.

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Helpful?
Thank nell22203
Paula W, Manager at Florence Inns & Suites, responded to this review

Thank you so much for taking the time to give our Hotel a review. I am so glad we could accommodate you and your family thru this unexpected and tragic flooding. I am happy you found a safe, clean and courteous staff to welcome you and yours. We pride our self in having clean rooms, great breakfast and great staff....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Florence Inns & Suites

Address: 3821 Bancroft Road, I-95 Exit 157, Florence, SC 29501 (Formerly Howard Johnson Express Inn & Suites Florence)
Region: United States > South Carolina > Florence
Price Range: €66 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Florence Inns & Suites 2.5*
Number of rooms: 51
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Also Known As:
Howard Johnson Express Inn & Suites Florence Hotel Florence
Howard Johnson Express Inn And Suites Florence
Howard Johnson Florence
Florence Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Florence Inns & Suites staff and other travellers.
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Questions? Get answers from Florence Inns & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two story - no elevator”
 of 5 bubbles Bar2nL, 9 Aug 2016 | Read review
“Check the room before you decide to stay if you request a non-smoking room.”
 of 5 bubbles SherraleeG, 25 May 2016 | Read review
“Back sided kis further away from highway noise”
 of 5 bubbles d0nnas309, 25 Jan 2016 | Read review
“View before paying”
 of 5 bubbles TomG30, 9 Jan 2016 | Read review
“We have stayed twice and both rooms have been excellent.”
 of 5 bubbles annekellyw, 30 Sep 2015 | Read review
5 of 5