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Doubletree by Hilton Hotel Columbia

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687 Reviews from our TripAdvisor Community

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Showing 686: English reviews
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Pennsylvania
Reviewed yesterday NEW

i was born and raised in Columbia and never even knew that this hotel existed. from the entrance, i could tell that this was some place special. the atmosphere was very relaxed and very clean. the staff was very friendly and told me about all of the services offered at the hotel and offered me warm cookies (although i cannot...

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Helpful?
Thank misscyd
Statesboro, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

We stayed here for a quick weekend trip to Columbia to visit the zoo. This hotel is very nice. It is a bit dated and could use some updating, however, it is still a very nice hotel. The room was nice and had a balcony, however, the room next door looked out onto the balcony and you could look right...

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Helpful?
Thank Celena B
About Hotel's Favourite Review
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear Celena B, Thank you for staying with us on your recent visit. I hope you enjoyed the zoo! I am glad you enjoyed diner in Columbo's, as well. We are looking forward to some opportunities for updating our property in the future. We hope that we get the chance to serve you again in the future.

Hermosa Beach, California
Reviewed 2 days ago NEW

Certainly not up to DoubleTree or Hilton standards. First room had three spiders in the bed sheets and nail clippings on the floor. Second room had dirty towels still in the bathroom, sticky bathroom floor, a solid layer of dust on multiple surfaces, a dirty shower, I could go on. I'm hosting an event here, too. What a way to...

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Helpful?
Thank J K
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear J K, Thank you for your feedback. I am sorry that you faced so many issues while staying with our property. The severity and consistency of the issues you had to deal with are certainly concerning. If possible, I would like to speak with you further. Please feel free to contact me at alex.jennings@Hilton.com so that we can work...

Reviewed 2 days ago NEW

I expected a better type hotel. Carpet ws worn, sheets were gray not pure white, no complimentary breakfast and the restaurant was extremely expensive. The lobby was OK the staff very helpful. No knowledge of where everything was located in the hotel. The restaurant had an average menu with very expensive items. They were presented nicely but there was no...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susanwA666KM
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear susanwA666KM, I hope you are well. Your feedback is greatly appreciated. I am sorry that the hotel did not meet your expectations. I have spoken to our Executive Housekeeper so that we can address the issues in your guest room. I have also spoken with our Director of Food and Beverage so that we can look at the price...

Reviewed 2 days ago NEW

Okay place , Needs a little face lift and updating , Beds where really nice , Staff was really nice !! Cookie was off the chain good !!! But ,,, general look of things may have been built in the 80`s ,,,,

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 670timothyk
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear 670timothyk, Thank you for taking time to provide us with your feedback. I am glad you enjoyed the beds and the staff. I am sorry that the property did not meet your expectations. I am excited to say that we have renovations planned this year. I hope that you will come visit us again so that you can see...

Reviewed 3 days ago NEWvia mobile

When I first arrived here I was welcome by a nice women! (Forgot her name but she worked evening shift; African American 2/23). She try to help me but was taken by another guest. I was then check in by Patrick, very nice guy. It was my first time here at this double tree and he made it welcoming! He...

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Helpful?
Thank Jon P
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear Jon P, I hope you are well. Thank you for taking time to provide us with your feedback. I am glad that you enjoyed your stay with us. I am sorry that the Guest Service Representative that was working on the morning of your departure was not accommodating. We will use this experience to better train our staff. I...

Ft. Washington, United States
Reviewed 5 days ago NEW

My hotel stay was nice, only complaints was the noise of the flushing of the toilets. The noise from toilets in other rooms could be heard in my room. Every time my roommate flushed at night, I was awakened. :-( Hotel close to a major highly traveled road, you need earplugs for a good nights sleep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tempiec2017
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear tempiec2017, Thank you for taking time to provide us with your feedback. It is valuable feedback, such as yours, that helps us identify the areas in which we need to improve. I have spoken with our Engineering team, and we are looking into possible solutions to the noise issues that you faced while visiting us. I hope that we...

Greenville, South Carolina
Reviewed 1 week ago

This Double Tree Is dated. There was rose petals from a previous stay on my floor (gross) and rust in the shower. The restaurant was overpriced for the fare (typical of DT though). The lack of cleanliness and dated decor and bathroom fixtures did not meet the standards that I expect from Double Tree as a Hilton Gold member.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J C
WAlexJennings, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear JC, Thank you for taking the time to respond on our Trip Advisor page! I am sorry to hear that your stay with us was less than satisfactory with us as a loyal Hilton Gold member. We will be following up with our staff on the issues you encountered during your stay so that we may correct them for...

Rock Hill, South Carolina
Reviewed 1 week ago

I enjoyed this hotel and would definitely stay here again. The staff was very friendly and helpful and punctual in responding to request. I highly recommend this hotel to all of my colleagues and friends.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnbV7835RP
WAlexJennings, Guest Relations Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear johnbV7835RP, Thank you for taking time to provide us with your feedback. I am glad to hear that you had a pleasurable time while staying with our property. I hope that we have the chance to serve you again in the near future. Sincerely, W. Alex Jennings Night Manager

Little River, South Carolina
Reviewed 1 week ago via mobile

Came for football game. We had stayed here a couple years ago and it was a very nice place. This time we were very disappointed with our choice. Hotel is very dated and in need of renovation. Room was very dated. Breakfast was bad. Would not stay here again

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Helpful?
Thank William W
WAlexJennings, General Manager at Doubletree by Hilton Hotel Columbia, responded to this review

Dear William W, Thank you for taking the time to respond to our Trip Advisor page. I m sorry to hear that you had a disappointing stay during football season. Since football season we have began planning for a hotel renovation that will take place over the next 12 months! Please check back with us in the upcoming months to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Columbia South Carolina hotel at the crossroads of I-20 and I-26 near Lake Murray is a modern, full service hotel located minutes from the South Carolina capitol building and downtown Columbia. We are less than 10 minutes from any area attraction, Riverbanks Zoo, EdVenture Children’s Museum, University of South Carolina, Columbia Convention Center, the Columbia Metropolitan airport, South Carolina State Museum, Colonial Life arena, golf courses, and the Vista entertainment district. Our spacious contemporary guest rooms and suites feature pampering baths, large work desks with two phone lines and data ports, high-def 32-inch flat screen TVs, luxurious Sweet Dreams bedding, complimentary wired and wireless high-speed internet access also available in lobby and public areas, and coffee or tea by celebrity chef Wolfgang Puck. Our pet-friendly hotel also provides guest amenities including a full services restaurant, an atrium bar, in-room dining, outdoor swimming pool, open sundeck, sand volleyball court, 24-hour fitness center, complimentary airport shuttle, meeting facilities for up to 1,800 people, and a gift shop. ... more   less 

Additional Information about Doubletree by Hilton Hotel Columbia

Address: 2100 Bush River Road, Columbia, SC 29210 (Formerly Radisson Hotel Columbia & Conference Center)
Region: United States > South Carolina > Columbia
Price Range: €130 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Columbia 3.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Orbitz so you can book your Doubletree by Hilton Hotel Columbia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Columbia
Radisson Columbia
Columbia Radisson
Hotel Style:
#15 Romantic Hotel in Columbia
#22 Business Hotel in Columbia
#30 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Columbia staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Columbia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else. The mold and dust will make you sick.”
 of 5 bubbles jkO6893EI, 24 Feb 2017 | Read review
“Ask for top floor if you can get it.”
 of 5 bubbles max25oliver, 9 Dec 2016 | Read review
“Very comfortable hotel and restaurant for your staff and clients.”
 of 5 bubbles CityPolitical, 8 Dec 2016 | Read review
“our room was fine 142 but the desk seemed to be accommodating and if available, they would probably put you in the quietest room they have.”
 of 5 bubbles 1701Sidd, 13 Oct 2016 | Read review
“if you want a quieter room ask for something that doesn't face I-20”
 of 5 bubbles 12TylerH, 11 Oct 2016 | Read review
5 of 5