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Embassy Suites by Hilton Columbia - Greystone

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857 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbia - Greystone
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Showing 854: English reviews
Raleigh, North Carolina
Reviewed 9 March 2016 via mobile

So, it's 4 stars instead of 5 for 3 reasons. It's a dated design... Say 1970's...brass hardware and all. Oddly, there is significant noise coming from the internal atrium. Third, the tv's suck. I've seen worse but these tv's are from 2007. They are relics essentially. They did have a good HD channel selection however. Honestly however, everything was great....

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Helpful?
Thank Ryan S
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Ryan S, Thank you very much for taking the time to write this 4 Star Review! I am very happy to hear that you found the staff to be exceptional! It makes us very proud to hear our team being recognized for their outstanding service. We hope to have you as our guest again in the near future. Best Regards,

Harrisburg, United States
Reviewed 4 March 2016

The hotel is fine. Older style Embassy with the large atrium in the center. Rooms are clean, breakfast is great. A very good typical Embassy Suites. However, I can't rate it very high as there is a nearby rail line and you'll be listening to trains all night long. I was on a high floor and the train whistle sounded...

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Helpful?
Thank Steven B
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Steven B, Thank you very much for taking the time to provide this review. We truly appreciate your feedback although I am sorry to hear about the train noise affecting your stay. I am however, very happy to hear how you found the rooms clean and enjoyed our cooked to order breakfast! Thanks again,

Reviewed 28 February 2016 via mobile

Unfortunately, we arrived at the embassy on a "party "night. There was a masquerade ball in the conference room and the doors were open and within viewing distance of the front desk. Checkin was not allowed until 4 pm ( I tried to checkin early at 2:30 and had to leave and come back at 4). Once in our room,...

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Thank Trish S
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Trish S, Thank you very much for taking the time to provide this review. We truly appreciate your feedback and are sorry to hear that the noise levels negatively affected your stay. Your feedback in regards to the premium floor vending machine is very valuable. We have acually recently changed to an in-room vending option which has been working very...

Chicago, Illinois
Reviewed 27 February 2016 via mobile

I spent one night at the Embassy Suites Columbia. I'm a fan of the entire chain. This trip was a solo business trip without the family. It's a perfect family hotel and does a great job as affordable, short stay for work. Check in was great, I arrived early and the room I requested was not ready. Rather then make...

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Helpful?
Thank JoeyMtravels
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

JoeyMTravels, Thank you so much for this great 4 Star review! We love hearing how much you enjoyed your stay! The evening reception and cooked to order breakfast seemed to work very well for you, and of course we are glad the bed was so comfortable! We hope to welcome you as our guest again in the near future!

Savannah, United States
Reviewed 27 February 2016

My daughter and I stayed here for a dance convention because the Hilton by the Convention Center was full. Very glad we did. It is right by I-26 and so easy to hop on interstate and get to convention center in 10 minutes. Full breakfast was great, plenty of staff, tables, nice atmosphere. Nice indoor pool, hot tub, and workout...

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Thank Laurel C
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Laurel C, Thank you for this fantastic 5 Star Review! We are so happy to hear how you found our location convenient and that the breakfast, staffing, and atmosphere were to your liking! We look forward to your next visit!

Columbia, United States
Reviewed 24 February 2016

Good basic hotel. Comfy room although I thought this time I detected cigarette smoke and and 1 of the standing lamps did not work. As usual, good breakfast and ok evening reception although snacks were much more limited than I had on previous trips.

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Thank Robert M W
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Robert M W, Thank you for this Great 4 Star Review. I am happy to hear you got to experience our complimentary cooked to order breakfast and evening reception. You can't beat the value of the included amenities at the Embassy Suites!

greenville, United States
Reviewed 23 February 2016

Great experience, large rooms, excellent customer service. I will stay here again and again as I travel for work. I brought my family once and took advantage of the zoo package. We all had a great time.

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Thank Betsy W
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Thank you Betsy W! What a Wonderful 5 Star Review! I am extremely proud to hear that you found our team to provide excellent customer service. The Zoo package is a great value for the family and there isn't a hotel closer! Thank you again for the response. We look forward to welcoming you back again in the near future....

Columbia, United States
Reviewed 21 February 2016

if you have visited other locations, you will be disappointed with this one. If you are looking for s good nights sleep, room 322 is not the room you want. Make sure to tell the person that you are not handicap, even if the person does not ask.

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Thank Surlinda M
Columbia, SC, United States
Reviewed 17 February 2016

I was disturbed that there were no luggage carts available. Upon departure, I asked the bellman if there were any carts and he said that he had one locked up. I asked him for it and he insisted that I allow him to accompany me to my room and he would help me with my luggage. I didn't need help...

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Helpful?
Thank Robert D
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Robert D, Thank you for this valuable 4 Star Review. I understand how busy this particular morning was and am sorry to hear of the situation with our Bell Carts. We have recently improve our Bell Cart availability and condition. Your feedback was extremely helpful in understanding an area of opportunity in our continued work to improve. Thanks again!

Norfolk, Virginia
Reviewed 13 February 2016

Our suite was clean and well maintained. A smoking suite that was a bit stale smelling, but nothing that a can of Glade couldn't fix. Free breakfast is adequate, free drinks are awesome. We will stay here again.

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Helpful?
Thank dketner
Lee C, Manager at Embassy Suites by Hilton Columbia - Greystone, responded to this review

dketner, Thank you for this Great 4 Star Review! I love hearing how much your enjoyed our cooked to order breakfast and our complimentary evening reception. You can't beat those included perks with Embassy Suites. We look forward to your next visit! Best Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Dr, Columbia, SC 29210-8010
Region: United States > South Carolina > Columbia
Price Range: €86 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travellers.
2 questions
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NLR
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was very spacious and perfect with kids.”
 of 5 bubbles CarolinaJeni, 28 Nov 2016 | Read review
“I stayed in a corner suite at the end of the hall and noise level is much less!!”
 of 5 bubbles vintagelinensbylois, 14 Nov 2016 | Read review
“Construction was going on”
 of 5 bubbles miriama945, 12 Nov 2016 | Read review
“Do your research before you select this hotel.”
 of 5 bubbles dawnmarian, 11 Nov 2016 | Read review
“It was in a nice quiet area.”
 of 5 bubbles samarrowp, 1 Nov 2016 | Read review
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