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Embassy Suites by Hilton Columbia - Greystone

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857 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Columbia - Greystone
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Showing 854: English reviews
Greenville, United States
Reviewed 2 weeks ago

I always have a nice stay when I use this hotel. I love all of them . They are always courteous. The staff is very nice. They treat you as though you are welcomed. I prefer this hotel over any other hotel

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Helpful?
Thank talithac789
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello talithac789, Thank you for taking the time to review your stay at our property! I am glad to hear that you enjoyed our hotel and that our staff was courteous and welcoming! Please stay with us again in the future! Thank you, Chelsea Hoffman Administrative Assistant

Atlanta, Georgia
Reviewed 2 weeks ago

Great value hotel, close to downtown. My main complaint is that the stairwells were often dirty, a tray of dishes stayed in the same location for more than 24 hours. Evening reception is great for business travelers.

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Helpful?
Thank Cindy C
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Cindy C, Thank you for taking the time to review our property. We appreciate you letting us know of your concerns as far as stairwells, so we may address these issues. I am glad that you enjoyed our location and our evening reception. Please stay with us again next time you are in the area! Thank you, Chelsea Hoffman...

Columbia, South Carolina
Reviewed 2 weeks ago

This Embassy Suites is not indicate of most other Hilton Embassy Brands. The price is expensive to quality and value. Door frames are rusting. Bathroom door would not shut all the way. Grounds not being maintained. Plus, was given wrong room than what was booked online, then would not change until we threatened to leave.

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Helpful?
Thank henrybM2029GI
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello henrybM2029GI, Thank you for taking the time to review our hotel. I am sorry that our property was not up to standard for you. We strive to ensure that our guests feel comfortable here, and we are sorry that we missed that mark for you. Please consider staying with us again so we may make it right. Thank you,...

Reviewed 2 weeks ago

My job causes me to travel 7-8 months a year. The Embassy Suites in Columbia is by far one of the best hotels I've stayed at. The customer service is impeccable; and the breakfast bar isn't bad either!

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Helpful?
Thank 551chevellec
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello 551chevellec, I am thrilled to hear that you enjoyed your stay at our hotel! I am glad that our customer service was up to your standards and that you enjoyed our complimentary breakfast. Please stay with us again the next time you are in the area! Thank you, Chelsea Hoffman Administrative Assistant

Charleston, South Carolina
Reviewed 3 weeks ago

Stayed only one night on business. Easy parking, very friendly staff, lovely clean room. Quiet, comfortable suite. Elaborate breakfast array but the line takes too long with only one cook. The morning coffee leaves much to be desired. The room and sleep quality was perfect and that's what matters most to me so I give this hotel a big "thumbs...

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Helpful?
Thank vintagelinensbylois
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello vintagelinensbylois, I am happy to hear that you enjoyed our staff, and your rooms and that our parking was accommodating for you! Thank you for taking the time to review our property. We look forward to welcoming you again! Thank you, Chelsea Hoffman Administrative Assistant

Parkersburg, West Virginia
Reviewed 3 weeks ago

We had a two night stay here. Upon check in, one of the front desk workers was so helpful; Ashley. She helped us get our reservations in order, suggested food options, gave us ideas of things to do, etc. Some of the other workers, not as helpful. The shuttle services were nice, however when attempting to hail the shuttle back...

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Helpful?
Thank KFlinn1128
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello KFlinn1128, Thank you so much for your lovely review of our hotel. I am glad to hear that you enjoyed your stay and had positive experiences! I will be sure to tell Ashley how much you appreciated all her help! I hope that you stay with us again the next time you are in the area, we would love...

Florida, United States
Reviewed 3 weeks ago

I would recommend this hotel because it has excellent accommodations for when you have an out of town family emergency and your family and friends don't have room in their homes to accommodate you and your family. The Embassy Suites guarantees that you and your family will have a nice safe hospitable place to stay at an affordable price.

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Helpful?
Thank 501joanns
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello 501joanns, Thank you for taking the time to tell us about your experience with our hotel. I am very glad to hear that we were able to accommodate you and your family and that you felt safe and taken care of. Please stay with us again the next time you are in the area. Thank you, Chelsea Hoffman Administrative...

Charlotte, North Carolina
Reviewed 3 weeks ago

Typical Embassy Suites that you can count on but the hotel is tired and needs a renovation particularly in the rooms. Always great to have the evening reception and breakfast. Near the zoo but no restaurants in safe walking distances.

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Helpful?
Thank dhnc2016
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello dhnc2016, Thank you for taking the time to review your experience at our property. I am glad to hear that you enjoyed our evening reception and breakfast. I hope that you stay with us again the next time you are in Columbia. Thank you, Chelsea Hoffman Administrative Assistant

Augusta, United States
Reviewed 3 weeks ago

I must say that our first visit at this location was a much better experience. The main problem was at check-in because I had used my Hilton App on my phone to choose my room the day before so to avoid waiting, Upon arrival I had to wait which I did with patience, but did get upset when the people...

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Helpful?
Thank Miriam A
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello Miriam A, I apologize for the experience you had at during check in and with our construction efforts. We try to ensure our guests satisfaction and comfort throughout their entire stay, and we missed the mark with you. Thank you for letting us know of these issues so we may address them. I hope that the next time you...

Charleston, South Carolina
Reviewed 3 weeks ago

I stayed there one night when I had to work two days in Columbia, and was very impressed at how nice it was. I will definitely stay there the next time I have to work in Columbia! The only thing I can say negative is that the bathrooms do need a little updating, but was clean.

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Helpful?
Thank CtReporter
chelseahoffman, Administrative Assistant at Embassy Suites by Hilton Columbia - Greystone, responded to this review

Hello CtReporter, I am glad to hear that you enjoyed your stay with us! Thank you for taking the time to review our property We would love to welcome you back to our hotel the next time you are in the area. Thank you, Chelsea Hoffman Administrative Assistant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful seven story all suite atrium hotel.. Spacious two room suites that have a microwave , coffee maker and refrigerator.Offer complimentary cooked to order buffet as well as a Manager's reception daily. Easy access from interstate 20 and 26, with free and open parking. ... more   less 

Additional Information about Embassy Suites by Hilton Columbia - Greystone

Address: 200 Stoneridge Dr, Columbia, SC 29210-8010
Region: United States > South Carolina > Columbia
Price Range: €86 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbia - Greystone 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Embassy Suites Hotel Columbia
Embassy Suites Columbia
Columbia Embassy Suites
Hotel Style:
#25 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbia - Greystone staff and other travellers.
2 questions
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NLR
7 months ago

See all questions (2)

Questions? Get answers from Embassy Suites by Hilton Columbia - Greystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was very spacious and perfect with kids.”
 of 5 bubbles CarolinaJeni, 28 Nov 2016 | Read review
“I stayed in a corner suite at the end of the hall and noise level is much less!!”
 of 5 bubbles vintagelinensbylois, 14 Nov 2016 | Read review
“Construction was going on”
 of 5 bubbles miriama945, 12 Nov 2016 | Read review
“Do your research before you select this hotel.”
 of 5 bubbles dawnmarian, 11 Nov 2016 | Read review
“It was in a nice quiet area.”
 of 5 bubbles samarrowp, 1 Nov 2016 | Read review
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