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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
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523 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Asheville, North Carolina
Reviewed 9 August 2016

We had a nice double room with comfortable linens. It was on the 9th floor and very quiet. I liked the beautiful tile floor and the bank vault martini bar in the lobby. It is very centrally located and you can walk to delicious restaurants and fun night life!

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Helpful?
1Thank CHAndry
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

Dear CHAndry, Thank you for your review and for choosing our historic hotel. We're happy that you enjoyed your stay. We hope your next stay and just around the corner. Call us if there is anything we can help you with in the future.

Greenville, South Carolina
Reviewed 9 August 2016

We were there for a wedding. The doorman gave us the wrong directions to the parking garage and wasn't friendly or helpful. There were no signs in the garage to the Sheraton entrance. We lugged all our stuff through the Marriott (wish we'd stayed there), into the street and around the corner to get to the entrance. We asked for...

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Helpful?
1Thank marzmommie
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

Thank you very much, for your candid review of your recent stay at our property. Your comments are very important to us, as we strive to improve with each and every stay. We appreciate your critique about the bar, staff, and parking that need attention. Please accept our apologies for your less than stellar visit. Please contact us directly, at...

Silver Spring, Maryland
Reviewed 7 August 2016

Very old hotel with good service and a very nice room. We really enjoyed our room and if you are into the feel of an older facility, such as creaky floors, it is great. The bathroom was very nice and even had a TV in it. The rooftop bar is also cool.

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Helpful?
1Thank BrianN3
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

We're happy to hear that you enjoyed your stay with us. Here's some fun facts about us; Our building is indeed old, 103 years old to be exact! Having a building as old as ours, alludes to the charm you speak of. To name a few, the floors, and the bank vault in the lobby are all original to the...

Reviewed 7 August 2016 via mobile

I booked a large group for a wedding weekend because the Sheraton was in walking distance of our reception site. This hotel used to be a bank and it's been creatively and expertly renovated. Beautiful yet comfortable decor with plenty of indoor and outdoor spaces for small groups to gather and hang out. The Starbucks in the lobby was very...

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Helpful?
1Thank Betsy C
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

We're so glad that you and your wedding guests enjoyed your stay with us! Thanks for allowing us to play a small part in your family's special weekend. We will pass on your positive comments to the staff and to RayRay, especially! Thank you for your great review. Hopefully, we will see your family again for other momentous occasions!

Denver, CO
Reviewed 5 August 2016 via mobile

The building is neat and the historic feel is nice. The room was clean. Many minor issues, though. The desk chair was wildly uncomfortable. There was a wide gap at the bottom of the door that let hallway noise in. One day, they took away the dirty towels, but failed to leave clean ones, and the next day they never...

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Helpful?
1Thank Ember C
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

Please accept our apologies for your thoroughly mediocre experience. Our building had been around is 1913, we appreciate you recognizing its historic nature. We serve many guests, and we strive to create the best hotel experience for each of our loyal guests. We will address each of your concerns, with the appropriate member of our staff. We are dedicated to...

A TripAdvisor Member
1 review
Reviewed 26 July 2016 via mobile

Super clean and charming with modern updates. Nice boutique-type hotel. Staff was friendly and helpful. Comfy beds, great shower. Convenient Starbucks in building. Wish hotels had coffee in lobby to start day though. In room Brewers never good. Nice stay!

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Helpful?
Thank A TripAdvisor Member
Sheraton M, Director of Sales at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and hope to have you stay with us again as a guest in our hotel.

Reviewed 12 July 2016 via mobile

I was glad to enjoy a couple of days at this beautiful hotel. I enjoyed my stay even though there were a couple of annoying issues like needing to fill the garbage can with water to fill the toilet tank with water with every flush! Maintenance came to fix it, but all they did was flush the toilet after I...

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Helpful?
1Thank Albatross18
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Albatross18, Thank you very much for your honest feedback of your recent stay at our hotel. Your comments are extremely important to us, as we strive to improve with each and every stay. We sincerely appreciate your comments about the elements of the hotel that need updating. Please contact us directly at jdantzler@sheratoncolumbiahotel. Thank you, Front Office

Reviewed 9 July 2016

Hotel owners own a venue across the street that is regularly used for block parties. Best not to stay on those nights. Had an aggressive staff member and broken toilet. Overall the hotel needs work to restore its charms. It has potential, but needs lots.

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Helpful?
1Thank Jeff P
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Jeff P, Thank you very much for your honest feedback of your recent stay at our hotel. Your comments are extremely important to us, as we strive to improve with each and every stay. We sincerely appreciate your comments about the elements of the hotel that need updating. Please contact us directly at jdantzler@sheratoncolumbiahotel. Thank you, Front Office

Miami, Florida
Reviewed 7 July 2016

In the last few years this hotel has come under new ownership, has been renovated and is currently relying on it's unique history to drive traffic. Pros- Location is great, down the street from the capital, close to the highway and within reach to many popular things to do in Columbia. There is a farmers market on the weekend mornings...

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Helpful?
1Thank Dave C
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Dave C, Thank you very much for your candid review of your recent stay at our hotel. Your comments are exceedingly imperative to us, as we endeavor to improve with each and every stay. We sincerely appreciate your comments about the elements of the hotel that need updating as well as our Hotel Staff. Please contact us directly at...

Reviewed 3 July 2016

I only stayed for 1 night but it was exactly what I needed before deploying on a year long journey overseas. Being a gold SPG member, I was upgraded to a nice suite ( Room 802) which had TONS of light with my 5 windows with plantation shutters. The dark rustic wooden floors immediately grabbed my attendion as I walked...

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Helpful?
Thank Msdacko
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Dear Msdacko, We would very much like to thank you for leaving such a wonderful review. We are exceedingly thrilled that you enjoyed your stay and look forward to having you again as a guest. We will take all of your comments into consideration. Best regards, Front Office

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Price Range: €96 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Downtown Hotel staff and other travellers.
8 questions
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Summerville, South Carolina
Killeen, Texas
5 months ago
Orlando
6 months ago

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Questions? Get answers from Sheraton Columbia Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are worth it!!”
 of 5 bubbles kelseyb837, 1 Dec 2016 | Read review
“Noisy... but you are downtown so that is expected. Higher up would be better.”
 of 5 bubbles L4623HUjeffk, 27 Sep 2016 | Read review
“Club Lounge is a disaster. Not worth it for free.”
 of 5 bubbles pineappleguy, 5 Sep 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Dcaillier, 7 Jul 2016 | Read review
“Room 802 was a great suite - which I assume all the floors ending in 02 are the suites.”
 of 5 bubbles Msdacko, 3 Jul 2016 | Read review
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