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    Sheraton Columbia Downtown Hotel

    1400 Main St, Columbia, SC 29201-2806
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    5/11/2017 6/11/2017
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    US$129
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    Traveller (123)
    Room & Suite (57)
    Dining (28)
    Courtyard Columbia Downtown at USC
    348 reviews
    #17 of 93 hotels in Columbia
     
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    Overview
    • Excellent33%
    • Very good37%
    • Average17%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “rooftop bar” (111 reviews)
    “the club lounge” (51 reviews)
    “bank vault” (38 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
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    Courtyard Columbia Downtown at USC
    348 reviews
    #17 of 93 hotels in Columbia
     
    Hampton Inn Columbia - Downtown Historic District
    898 reviews
    #4 of 93 hotels in Columbia
     
    Staybridge Suites Columbia
    427 reviews
    #7 of 93 hotels in Columbia
     
    Hyatt Place Columbia / Downtown / The Vista
    569 reviews
    #5 of 93 hotels in Columbia
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (576)
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    21 - 25 of 573 reviews

    Reviewed 20 June 2017 via mobile

    This hotel was the Biggest Disappointment! If you are expecting any type of customer service or service at all stay someplace else. It was sprinkling outside so the Direct TV didn't work. We planned on ordering room service for dinner but the chef had an...More

    1  Thank iflyrice
    Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 23 June 2017

    Thank you for taking the time to provide this feedback. I am very sorry to hear about your inconvenience upon check-in and that the service you received was anything less than exceptional. I truly regret your visit to our property left a negative impression on...More

    Reviewed 30 May 2017

    We stayed here on our wedding night recently. They did upgrade us to a higher floor and nicer room (so we think- we hadn't seen any other rooms). Right when we walked in they congratulated us and the lady working says "You are the 5th...More

    Thank Courtney C
    Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 1 June 2017

    Thank you for sharing your experience with out TripAdvisor community. First and foremost, CONGRATULATIONS!!!!!. We would like to take the time out to apologize for the inconsistencies that you had experienced during your stay. Knowing that this was a very special night, we feel horrible...More

    Reviewed 17 May 2017

    I stayed at this Sheraton last week for business. When I arrived I was a little annoyed at not having a parking garage attached. As a woman traveling alone I don't feel comfortable parking off site so I went with valet, which I never do....More

    Thank JennaBird
    Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 18 May 2017

    We would like to thank you for sharing your experience with our TripAdvisor community. After reading your review, it seems that we fell short in giving you the great service that you deserved. Please accept our apology and we are in the process of getting...More

    Reviewed 12 May 2017

    We were on a romantic Southern States holiday round trip and chose the Sheraton Downtown for its highrise rooms. In our booking, we requested a room on a high floor with a nice view, but instead we got a shady room on the back side...More

    Thank YuppyBerlin
    Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 13 May 2017

    We regret that your recent stay did not meet your expectations. We apologize for issues you encountered with your view We would like to make this right. Please email fom@sheratoncolumiahotel.com to set up a quick phone call, so we can get this sorted. Thanks in...More

    Reviewed 5 May 2017

    Cannot get through to front desk, tv gets limited channels, have to go in person to front desk for service, paying over $300 per night PLUS parking, overpriced and terrible service, Room is very small and not soundproof. Hotel comment page will not accept my...More

    Thank quatannens8
    Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 9 May 2017

    Thank you for taking the time to provide your feedback. I am very sorry to hear about your inconvenience and that the service you received was anything less than exceptional. I truly regret your visit to our property left a negative impression on you as...More

    Courtyard Columbia Downtown at USC
    348 reviews
    #17 of 93 hotels in Columbia
     
    Hampton Inn Columbia - Downtown Historic District
    898 reviews
    #4 of 93 hotels in Columbia
     
    Staybridge Suites Columbia
    427 reviews
    #7 of 93 hotels in Columbia
     
    Hyatt Place Columbia / Downtown / The Vista
    569 reviews
    #5 of 93 hotels in Columbia
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$122 - US$327 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Columbia
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cheap Tickets, Cancelon, Hotwire and getaroom.com so you can book your Sheraton Columbia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • South Carolina >
    • Columbia
    • Also Known As
    • Columbia Sheraton
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    Traveller (123)
    Room & Suite (57)
    Dining (28)
    Hotel & Grounds (123)
    Bathroom (12)
    Nearby
    Staybridge Suites Columbia
    427 reviews
    1.46 km away
     
    Hampton Inn Columbia - Downtown Historic District
    898 reviews
    .65 km away
     
    Hyatt Place Columbia / Downtown / The Vista
    569 reviews
    .63 km away
     
    Courtyard Columbia Downtown at USC
    348 reviews
    1.20 km away
     
    Nearby Restaurants
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    Nearby Attractions
    South Carolina State House
    483 reviews
    .41 km away
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    200 reviews
    .14 km away
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    Ask a question
    Questions & Answers
    Tara C
    11 April 2017|
    AnswerShow all 4 answers
    Response from Sheraton M | Property representative |
    We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m... More
    0
    Votes
    Eric S
    6 December 2016|
    AnswerShow all 2 answers
    Response from Esmeray1 | Reviewed this property |
    I was told that the dogs are supposed to be small pets and that there is an additional $75 charge for cleaning. I did see larger dogs in the hotel, however.
    0
    Votes
    Eric S
    6 December 2016|
    Answer
    Response from NJVTEC | Reviewed this property |
    We saw big dogs when we were there. They do have a fee.
    0
    Votes
    Room Tips
    "Check your bed for dirt/stains"
    Read review
    "Good luck!"
    Read review
    "The 16th floor is very noisy due to roof bar."
    Read review
    "King on 16th floor was perfect for single traveler. Near the club lounge too."
    Read review
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