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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
This hotel was the Biggest Disappointment! If you are expecting any type of customer service or service at all stay someplace else. It was sprinkling outside so the Direct TV didn't work. We planned on ordering room service for dinner but the chef had an...More
1 Thank iflyrice
Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 23 June 2017
Thank you for taking the time to provide this feedback. I am very sorry to hear about your inconvenience upon check-in and that the service you received was anything less than exceptional. I truly regret your visit to our property left a negative impression on...More
We stayed here on our wedding night recently. They did upgrade us to a higher floor and nicer room (so we think- we hadn't seen any other rooms). Right when we walked in they congratulated us and the lady working says "You are the 5th...More
Thank Courtney C
Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 1 June 2017
Thank you for sharing your experience with out TripAdvisor community. First and foremost, CONGRATULATIONS!!!!!. We would like to take the time out to apologize for the inconsistencies that you had experienced during your stay. Knowing that this was a very special night, we feel horrible...More
I stayed at this Sheraton last week for business. When I arrived I was a little annoyed at not having a parking garage attached. As a woman traveling alone I don't feel comfortable parking off site so I went with valet, which I never do....More
Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 18 May 2017
We would like to thank you for sharing your experience with our TripAdvisor community. After reading your review, it seems that we fell short in giving you the great service that you deserved. Please accept our apology and we are in the process of getting...More
We were on a romantic Southern States holiday round trip and chose the Sheraton Downtown for its highrise rooms. In our booking, we requested a room on a high floor with a nice view, but instead we got a shady room on the back side...More
Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 13 May 2017
We regret that your recent stay did not meet your expectations.
We apologize for issues you encountered with your view
We would like to make this right.
Please email firstname.lastname@example.org to set up a quick phone call, so we can get this sorted. Thanks in...More
Cannot get through to front desk, tv gets limited channels, have to go in person to front desk for service, paying over $300 per night PLUS parking, overpriced and terrible service,
Room is very small and not soundproof. Hotel comment page will not accept my...More
Response from Sheraton M, Front Office Manager at Sheraton Columbia Downtown HotelResponded 9 May 2017
Thank you for taking the time to provide your feedback. I am very sorry to hear about your inconvenience and that the service you received was anything less than exceptional. I truly regret your visit to our property left a negative impression on you as...More
US$122 - US$327 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Business Hotel in Columbia
Non-Smoking Rooms ,
Number of rooms
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Response from Sheraton M | Property representative |
We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m... More
We offer valet parking for $22/night plus tax and it is available 24 hours. There is a self-parking garage on Sumter Street that is $12/night plus tax. If you are able to find a meter there is a 2 hour limit and after 5 p.m. metered parking is free until 9 a.m. the next business day. On Friday nights it is not recommended to park on Main Street due to the Soda City market that occurs every Saturday morning.The hotel is not responsible for towing fees. While checking in you may park in the valet lane and let the front desk know of which parking option you'd like. Please contact the hotel if you have further questions or concerns.