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Sheraton Columbia Downtown Hotel

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Sheraton Columbia Downtown Hotel
Sheraton Columbia Downtown Hotel
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548 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Cayman Islands
Reviewed 3 days ago NEWvia mobile

Pleasant experience the location is great, had some business meetings over the weekend, it has everything i needed, a more equipped gym would be nice, and a little more variety on the breakfast menu, friendly and very helpful, flexible front desk staff, will visit again for sure

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Helpful?
Thank rokajoska
Reviewed 6 days ago NEW

I have stayed away from Sheraton for a few decades. This wasn't a pleasant reintroduction. After a long conversation with the Sheraton direct 800# and talk about my son being in Ft Jackson, this being a last minute trip to see him before he goes away, and I could do some business there, I got a reservation at a great...

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Helpful?
Thank sdarcy55
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the time to provide this feedback. We are very sorry to hear about your inconvenience upon check-in and that the service you received was anything less than exceptional. We truly regret your visit to our property left a negative impression on you as we pride ourselves on delivery bespoke service to each and every guest. Your...

Mannheim, Germany
Reviewed 1 week ago via mobile

Just ok hotel room. Included breakfast is a joke. Served in a dirty room... service at reception/vallet parking and breakfast was poor. Overall totally overpriced. I cannot recommend anyone to book that hotel

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Helpful?
Thank Markus F
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the time to share your experience here with the TripAdvisor community. Reading your experience is troubling, as this is not the experience we want for our guests, and it is clear we fell short in service to you. We at the Sheraton, do apologize for the many service failures you encountered, and trust that we have...

Reviewed 3 weeks ago

First let me say that the staff at the hotel are friendly and professional. The hotel décor is contemporary, which I don't like. It's geared more toward young people (under 40). For some reason there was no shower curtain in the bathroom. The room also didn't have a fridge or microwave. There was a wedding party at the hotel and...

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Helpful?
Thank Nirva K
Sheraton M, Front Office Manager at Sheraton Columbia Downtown Hotel, responded to this review

Thank you for taking the time to provide this feedback. I am very sorry to hear about your inconvenience upon check-in and that the service you received was anything less than exceptional. I truly regret your visit to our property left a negative impression on you as we pride ourselves on delivery bespoke service to each and every guest. Your...

Reviewed 3 weeks ago

Staff was so friendly and helpful. The location was wonderful within walking distance to many sites and restaurants. Henry, at the Martini Lounge, was wonderful to chat with. No noisy air conditioner-the temperature control was very updated. The bed was so comfortable too. It is an older hotel which has been updated but don't expect a modern unit.

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Helpful?
Thank bucketlister53
North Palm Beach, Florida
Reviewed 3 weeks ago via mobile

I have a personal love for this hotel because I have spent so much time here and love the nostalgic feel of the place. The decor is beautifully done, hard wood floors, black & white tile and classy decor. If you are looking for a beautiful, old style hotel, this is your place. The rooms are small and I have...

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Helpful?
Thank floridatocanada
New York City, New York
Reviewed 4 weeks ago

This review has more to do with management's inability to address problems than it does with the property itself. Although the property need some attention (more on that later) its OK from that standpoint. After a long day and flight, my rooms were not as requested. In fact, I had called earlier that day and was told everything was in...

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1Thank aremk
Chapin, South Carolina
Reviewed 12 March 2017

We booked this hotel for our daughter's wedding room block. After touring several downtown area hotels, we selected this one for the historic "different" feel and close proximity to both rehearsal dinner and reception venue. (2 blocks) The rooms may not be as large as a traditional upper end hotel since the building is actually a renovated bank building. I...

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Helpful?
Thank Laura W
Hummelstown, Pennsylvania
Reviewed 6 March 2017 via mobile

Remodeled rooms reminded us of Amsterdam. Room 402 windows were huge and our living quarters were bright and beautiful! Hardwood floors felt like home. TV in the living room, bedroom, AND bathroom. You could hear a little noise from the street but I use earplugs to sleep so it didn't bother me much. On the lower level is a Starbucks...

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Thank kristalbentley
Atlanta, Georgia
Reviewed 3 March 2017 via mobile

I went home to Columbia, SC for a Christmas Party, but I didn't want to stay at home because I had friends with me. I remember when this Sheraton opened a few years ago, so my visit home was a perfect time to try it out. I was highly impressed with this property. It's an older building, but they did...

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Helpful?
Thank Alexis M

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This sophisticated hotel is 1.3 miles from the South Carolina State Museum and 3.1 miles from Riverbanks Zoo. Modern rooms and suites with vaulted ceilings and hardwood floors offer free WiFi, desks with ergonomic chairs, flat-screen TVs and coffeemakers. Some rooms add whirlpool tubs. Club rooms provide access to a lounge with complimentary breakfast and evening appetizers. There's a restaurant that serves breakfast and dinner, a trendy martini bar in a historic bank vault, and a hip rooftop lounge/bar. Full service Starbucks Reserve store in the lower lobby with fireplace and lounge chairs. Additional amenities include a 24/7 business center and a fitness center ... more   less 

Additional Information about Sheraton Columbia Downtown Hotel

Address: 1400 Main St, Columbia, SC 29201-2806
Region: United States > South Carolina > Columbia
Price Range: €120 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Columbia Downtown Hotel 3.5*
Number of rooms: 133
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Also Known As:
Columbia Sheraton
Hotel Style:
#24 Business Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbia Downtown Hotel staff and other travellers.
9 questions
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Summerville, South Carolina
Charlotte, North Carolina

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away, the price isn't worth it”
sdarcy55, 20 Apr 2017 | Read review
“Rooms 408 and 410 are not ideal as they are near the ice machine that made noise all night.”
nirvak2017, 5 Apr 2017 | Read review
“the room we had faced vents...”
raymondf767, 15 Feb 2017 | Read review
“Corner room is more spacious and quieter.”
stacyeg79, 8 Feb 2017 | Read review
“room 310 had no view, get higher up floor for views.”
jjmom, 5 Feb 2017 | Read review
5 of 5