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Holiday Inn Express & Suites Columbia Downtown

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Holiday Inn Express & Suites Columbia Downtown
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbia Downtown
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Showing 192: English reviews
Reviewed 17 May 2015 via mobile

Exactly as advertised. Friendly staff, clean room, good breakfast that included gluten free options, good value, and great service. We were extremely happy with the quality of hotel for the money that we paid and would happily stay again next time we're in Columbia.

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Helpful?
Thank Taylor K
Charlotte, North Carolina
Reviewed 30 April 2015

The entire staff went above and beyond from the time I book the hotel, during my visit, and at check out. I've been traveled for business for over ten years and is the best customer service and stay I've ever had. They are the best!

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Thank Shedrick24
Charlotte, North Carolina
Reviewed 26 April 2015

I visited this weekend and I LOVE the new lobby look. They removed the fireplace and it really opened up the lobby! I had a room with a Jacuzzi and pull-out. Spacious and clean with cold fridge for snacks and drinks! Enjoyed this stay and front desk even tried to help me with a glitch with my lap top!

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1Thank Colette F
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are glad that you enjoy our new look! We hope you will visit us again.

Charlotte, North Carolina
Reviewed 22 April 2015

The Holiday Inn Rservation service quoted a price of $119 with a confirmation, but on arrival the desk clerk said the price was $145. this used to be called "Bait & Switch", an illegal sales tactic. The WIFI was non functional. This property has a 24 hour cancellation policy, unlike practically all other Holiday Inn Express locations that allow changes...

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Helpful?
1Thank E M
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Chapel Hill, North Carolina
Reviewed 21 April 2015

We had an amazing stay at this hotel. We were in town for the Widespread Panic show and everyone was so helpful and friendly. Rebeca at the front desk is amazing, so nice and full of energy. She is a keeper for sure. HSk with Blond Hair did not get name but extremley kind and nice and helpful. Room was...

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Helpful?
Thank James C
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

We are so happy to hear that you enjoyed your recent stay with us at the Holiday Inn Express - Downtown while here for the Widespread Panic Concert! We are happy to provide all of our customers with an amazing experience while staying with us and hope that the next time you are in the area you will stay with...

Greensboro, North Carolina
Reviewed 15 April 2015

Stayed here one night while visiting USC. Hotel seems to be fairly new but the stopper in the tub was already broken. Everything else worked. The manager social was a nice touch. Break fast was very good complete with scrambled eggs, sausage, biscuites, bagels and sweet rolls. Staff was efficient and friendly. Plenty of parking.

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Thank Marysk
Portland, Oregon
Reviewed 25 March 2015

Stayed 7 days for a conference. Nice clean, large and comfortable rooms, great service. About a mile walk (nice)to convention center, bars and restaurants (good area). This is a great place for good beer! Only minor downsides are slow internet and basic breakfast (but free). Visit nearby Congaree National Park if you can -25 minutes by car, better still, take...

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Thank David S
Harrisburg, North Carolina
Reviewed 18 March 2015

We stayed here for one night to attend a dance competition at Township Auditorium. The hotel was very clean, the staff was very friendly (Tasha at the front desk is awesome and greated us whenever we came or left). The room served its purpuse as just a place to rest up for the day ahead. My only complaint would be...

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Helpful?
Thank KatieKitty619
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

We are so glad that you enjoyed your stay with us while you were here for competition. We want to thank you for your comments and we will be sharing your review with our entire staff so we can continue to provide the excellent service that all of our guests deserve. We hope the next time you are in the...

Savannah, Georgia
Reviewed 27 January 2015

I went for a quick one night trip for a cheerleading competition on a Sunday at the Colonial Life Arena. Great location for where I needed to get to. The hotel was clean, the staff did their best to better the issue I had. I had booked through booking.com for a queen room (2 queen beds), that was not what...

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Helpful?
Thank CaroCBM
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

We are sorry to hear about your experience booking through a third party website, but we are glad to hear that we were able to accommodate you the best we could on a sold out evening. I have notified our staff of your review and will also pass on the issue you were experiencing with the water temperature in your...

Reviewed 22 January 2015

excellent rooms,great friendly courteous staff,could not be more accomodating. The hotel was undergoing some rennovations and even the contract workers were exceptional,never in anyones way and very courteous. complimentary breakfast was good as well as a evening snack hour.We have stayed at several hotels in the Columbia area and this was by far the best service overall.Our stay was for...

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Helpful?
Thank GLORIA S
Hiex C, General Manager at Holiday Inn Express & Suites Columbia Downtown, responded to this review

Thank you for reviewing our property! We are so glad to hear that you enjoyed your recent stay with us during your extended stay! We are happy to hear that we were able to provide you with the excellent service that all of our guests deserve and will see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Historic District of Downtown Columbia, SC and just minutes away from USC, Finley Park, and Columbia Metropolitan Civic Center. We offer free hot breakfast, free wired and wireless high speed internet, manager reception Mon - Thurs, free local calls, and 32 inch HDTV's in every room! Whether here on business or leisure, Holiday Inn Express & Suites Columbia has what you are looking for. ... more   less 

Additional Information about Holiday Inn Express & Suites Columbia Downtown

Address: 501 Taylor St, Columbia, SC 29201-2738
Region: United States > South Carolina > Columbia
Price Range: €97 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Columbia Downtown 3*
Number of rooms: 81
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Also Known As:
Holiday Inn Express And Suites Columbia Downtown
Holiday Inn Express & Suites Columbia Downtown Hotel Columbia
Comfort Suites Columbia
Columbia Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Columbia Downtown staff and other travellers.
2 questions
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Lexington, Kentucky

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Questions? Get answers from Holiday Inn Express & Suites Columbia Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room facing parking lot, not the busy highway.”
 of 5 bubbles RudyPumpkin, 9 Oct 2016 | Read review
“The elevators and vending are at one end of a long hall. Try to get a room in the smaller digits for added convenience.”
 of 5 bubbles neasep, 21 Aug 2016 | Read review
“Get a room facing away from the parking lot lights. They are really bright!”
 of 5 bubbles 993hectorf, 23 Apr 2016 | Read review
“We stayed on the parking lot side. Odd numbers.”
 of 5 bubbles MrsPierce2U, 14 Mar 2016 | Read review
“If you are staying more than a night, make SURE to get a room on the non-traffic side. There is major traffic about 6:30am-8:30am.”
 of 5 bubbles orreo5859, 12 Feb 2016 | Read review
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