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Comfort Inn

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#20 of 94 Hotels in Columbia
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Comfort Inn
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596 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Cantonment, FL
Reviewed 3 May 2013

We were part of a group who had prepaid for luggage assistance. We got NO assistance and all of us, being seniors, had to drag our own luggage to our rooms. The room was not clean and had a bad odor and breakfast left a lot to be desired. Also, when we arrived, employees were to have our keys ready...

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Helpful?
Thank trees6
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear trees6, We appreciate your feedback regarding your experience. We work to the best of our ability with the information we are given to help make all our guests, especially our travel groups have the best accommodations possible. We apologize for the inconveniences while visiting our hotel. We strive for excellence and sorry to hear we failed to meet your...

Thomasville, North Carolina, United States
Reviewed 3 May 2013

I travel with my job and the Comfort Inn in Columbia is my hotel of choice when I am in Columbia, SC. The staff, especially Vijay are always so pleasant! Nice clean rooms and a great hot breakfast bar!

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Helpful?
1Thank Lorrie G
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear Lorrie G, Thank you for your continued loyalty to our hotel while traveling to Columbia on business. We are hard at work to make sure all our guests always feel welcomed when they return. I will be sure to share your comments with Vijay and the rest of the staff. Again, thank you for letting us know how we...

Greenville, South Carolina
Reviewed 30 April 2013

I travel 4 nights a week, 50 weeks a year. When I am in Columbia, SC I stay at the Comfort Inn on Bush River Road. The rooms are always exceptionally clean and everything is in working order. The breakfast food is fresh, well prepared and well presented. The rooms are quiet and the beds are comfortable. The price is...

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Helpful?
Thank glass54258
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear glass54258, We thank you for taking the time to express your comments about our hotel and professionalism you expect to receive from the staff when staying at the Comfort Inn Columbia. As you can see, we take an immense amount of pride with ensuring all our guests, new and reoccurring, are well taken care of every time they visit...

Reviewed 29 April 2013

We stayed here on our way back to Michigan with our grandchildren and had a delightful experience. The staff at the hotel were very friendly and attentive. The rooms were clean and the breakfast was free, which is nice since it had waffles eggs and sausage. I would recommend anyone to visit here.

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Helpful?
Thank Mamamia_2002
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear Mamamia_2002, We appreciate you sharing your pleasant recent experience with our staff and future customers of Comfort Inn. We value all our guests and make every necessary accommodation to ensure all our guests have a memorable time during their visit. We are pleased you enjoyed our hot breakfast buffet, which consists of biscuits, sausage gravy, scrambled eggs, make-your-own waffles,...

charlotte
Reviewed 28 April 2013

Poorly insulated hotel: you can hear the highway, people in the hall way, showers in other rooms; At midnight I was awoken because I could hear people walking and dropping things ABOVE me, the floor creaked so much that I requested a room change. Desk help was courteous and helpful. I did not get a room(s) with upgraded linen but...

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Helpful?
Thank morbegno
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear morbegno Thank you for expressing your comments regarding your recent stay with us. Please accept our apologies for any inconvenience you encountered. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such as yours permit us to target areas of concern...

Barboursville, West Virginia
Reviewed 27 April 2013

Overall not a bad place to stay, room was ready when we arrived, clean and with what appeared to be newly upgraded bedding. On the down side the room seemed very small and was quite crowded with the furniture and the work desk was sub par. Breakfast was average. On the plus side it was quite close to the Riverbank...

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Helpful?
Thank Herd72
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear Herd72, We appreciate your choosing Comfort Inn Columbia for your lodging needs while visiting the Columbia area. Thank you for your kind words regarding our staff and room cleanliness. We work hard to provide a warm and inviting atmosphere for all our guests to enjoy. In the future you can check out our website at choicehotels.com or call the...

Houghton Lake, Michigan
Reviewed 22 April 2013

On our trip from Florida to visit our Daughter in North Carolina, this was a good place to rest after a hard days drive. We used a hotel discount magazine that we picked up at the welcome center. The check in went very smooth. We were pleased with the room. The room was very clean and comfortable. After getting a...

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Helpful?
Thank michbird
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear michbird, Thank you for your recent review on our hotel. We appreciate you taking the time to inform us of your experience while visiting Comfort Inn. We apologize some of the items on the breakfast bar were not hot. In the future please let us know so we can ensure that we are serving the hottest, freshest product available....

Lilburn, Georgia
Reviewed 17 April 2013

The entire staff was simply amazing! From check-in to check-out was the friendliest staff we have ever encountered. We were warmly greeted, given detailed information about the hotel, provided with excellent recommendations for dinner, given detailed directions and suggestions. Room was very clean and well decorated. Breakfast was good and well stocked. The staff at breakfast worked very hard to...

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Helpful?
1Thank Sam G
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear Sam G, We are delighted to hear about your recent experience you had while visiting the Comfort Inn Columbia. It is our goal to ensure that all our guests feel welcomed and assured they are a valued member of the Comfort Inn family while they are staying with us. We are pleased you enjoyed your room accommodations and the...

Pensacola, Florida
Reviewed 15 April 2013

front desk people-not prepared for our tour group tho it was booked in advance. rude and most unpleasant. baggage handling was supposed to be provided and was paid for. but NO, guy says he'll do it for $10 a bag. moldy, mildewy bathrm. was awakened in the night and sat up to listen to SQUEAKING behind the walls. don't even...

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Helpful?
Thank Judy P
NCI-AGM, Director of Sales at Comfort Inn, responded to this review

Dear Judy P, Thank you for sharing your recent experience and dissatisfaction with Comfort Inn Columbia. Your willingness to convey your thoughts with us is greatly appreciated. We apologize for the inconveniences you experienced during your arrival. While every effort is made to ease any potential problems for our guests prior to arrival, sometimes there are circumstances out of our...

Ohio City, Ohio
Reviewed 7 April 2013

I chose this hotel based upon the reviews on this site. That was a mistake. Traffic was terrible getting to the hotel. It is very close the highway and we heard sirens most of the night. When we checked in, the lobby smelled like some type of weird food. The bad smell did not get much further than the lobby....

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Helpful?
Thank buckeye_bobcat
Kapadia, General Manager at Comfort Inn, responded to this review

Dear buckeye_bobcat Hilliard, OH Thank you for taking the time to share your experience with us on Tripadvisor.com. Customer service and an immaculate hotel are very important to our guest experience, that's why myself with my team try our level best to keep up with that commitment everyday and for the same reason We do find ourselves to be an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn of Columbia is located just off I-26 at exit 108A with easy access to I-20, I-126 and I-77. Minutes from downtown Columbia and the Columbia Metropolitan Airport. This pet-friendly hotel is brimming with many excellent amenities including a free Comfort Sunshine breakfast featuring hot Belgian waffles, free wireless Internet access, free USA Today, 24-hour coffee and tea service, airport shuttle, exercise room, seasonal outdoor pool, business center and banquet/meeting space. ... more   less 

Additional Information about Comfort Inn

Address: 911 Bush River Road, Columbia, SC 29210 (Formerly Days Inn)
Region: United States > South Carolina > Columbia
Price Range: €91 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Choice Hotels so you can book your Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Columbia
Comfort Inn Columbia
Columbia Comfort Inn
Columbia Days Inn
Days Inn Columbia
Hotel Style:
#2 Green Hotel in Columbia
#11 Business Hotel in Columbia
#18 Family Hotel in Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
10 questions
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not applicable”
 of 5 bubbles JonRaz02, 7 Mar 2017 | Read review
“Look for coupon in interstate highway welcome center coupon books”
 of 5 bubbles George_and_Veronica, 20 Feb 2017 | Read review
“Third Floor”
 of 5 bubbles fwaldeck, 6 Dec 2016 | Read review
“A king room is a good option for business travelers.”
 of 5 bubbles 802nathanc, 4 Dec 2016 | Read review
“Bottom floor”
 of 5 bubbles jamesI1656NF, 1 Nov 2016 | Read review
5 of 5