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When I first arrived I was not granted my military discount. I was told they could not grant it. I literally walked outside to get my bags and my father in law walked into the office and had his military discount granted. Then once we...More
3 Thank sspinler
Response from 00esa, General Manager at Extended Stay America - Columbia - Ft. JacksonResponded 7 October 2016
Thank you for taking the time to share comments about your stay. We strive to consistently deliver exceptional service, and we're sorry we let you down. Please accept our apologies for the inconvenience caused by the maintenance issues in your guest room and the room...More
Can't believe that this place has a three star rating. The sheets were dirty the carpet was disgusting and the stove that had a sign by it and said it was clean was absolutely the grossest that I've seen. I would never stay there again....More
1 Thank Dorothy H
Response from 00esa, General Manager at Extended Stay America - Columbia - Ft. JacksonResponded 22 September 2016
Thank you for staying with us and for your feedback. I am sorry your stay was not what you expected. A clean suite is very important and I am so very sorry we missed a few things. I have shared your comments with our housekeeping...More
It was an ok place. We stayed just one night with our dog. Room looked clean. Kitchen appliances a little old but working. On the downside too much noise coming from the cars on the interstate. Would consider again!More
1 Thank Ishamari C
Response from 00esa, Manager at Extended Stay America - Columbia - Ft. JacksonResponded 3 September 2016
Thank you for choosing to stay at Extended Stay America - Columbia - Ft. Jackson. We are delighted to read you had a good overall stay, and that you were pleased with your comfortable accommodation. We appreciate you being our guest and look forward to...More
This is my first longer-term stay at an Extended Stay America, and I must say I was very pleased with my over-all experience. The front desk staff, especially Erika and General Manager Jason went above and beyond the call of duty. The room was clean...More
2 Thank Kerry B
Response from 00esa, General Manager at Extended Stay America - Columbia - Ft. JacksonResponded 19 August 2016
We appreciate your nice feedback about your long-term visit to our hotel. It's so nice to read that your suite with 'apartment-like amenities' along with a kitchenette was convenient for your stay. We are also delighted to know that you enjoyed our exceptional service as...More
Checked in after long day riding and working turned back the sheets to find pubic hair on sheets. After check out went to another hotel and now discovering fleas all in my suit case. Wouldn't recommend.More
2 Thank mike F
Response from 00esa, General Manager at Extended Stay America - Columbia - Ft. JacksonResponded 23 August 2016
I apologize for the cleanliness issue you experienced during your recent stay and for the encounter you described. We have regular deep cleaning in our suites as well as pest control prevention. We hope you will consider this an isolated incident and will give us...More
US$62 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia ,