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When we arrived there were a few people on line ahead of us. No big deal, right? Wrong. All 3 people ahead of us were complaining that their reservations were not being honored. The employees at the desk were all saying "Sorry, nothing we can...More
Thank Dana B
Response from BestWesternHotels, Corporate at Best Western Plus University Inn & Conference CenterResponded 3 days ago
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More
The quality of service is good. The remodel is very nice. You can tell the rooms are fresh and new. All the bedding from the bed, the sheets and pillows are very comfortable and new. Location is great if your doing anything related to the...More
1 Thank Jsp1972
Response from Mia M, Director of Sales at Best Western Plus University Inn & Conference CenterResponded 2 April 2018
The hotel was clean, the rooms were comfortable and had all the amenities, However, the rooms open up onto al large conference hall and out room had no windows so it felt a little confining. Walking to the room through a couple of doors felt...More
Great Service! We reserved a block of rooms just 4 days prior to arrival. All 13 rooms were ready upon our arrival. I mentioned our team name at check-in and within a minute we had all the keys handed out to our entire team. It...More
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This hotel is a good location for Clemson. It was clean, staff was nice, rooms were clean. Only issue was the resturant. Breakfast came with the room but it was difficult to get service and food in the morning.One family came in 15 minutes before...More
All of our guest rooms and the lobby have been completely remodeled. Please check those updated photos! We're now just days away from opening The Alumni Restaurant & Barl 101. Also coming soon: onsite fitness center & new... More
All of our guest rooms and the lobby have been completely remodeled. Please check those updated photos! We're now just days away from opening The Alumni Restaurant & Barl 101. Also coming soon: onsite fitness center & new outdoor pool. Thanks for your interest!