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Holiday Inn Express Charleston Downtown - Medical Area

783 reviews
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Traveller (122)
Room & Suite (165)
Pool & Beach (22)
Overview
  • Excellent37%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“ashley river”(60 reviews)
“front desk”(117 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (783)Write a Review
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21 - 25 of 762 reviews
Reviewed 19 October 2017 via mobile

Staff was very friendly. Rooms are nice, clean centrally located to MUSC, The Citadel, College of Charleston. Rates are perfect. Complementary breakfast that was good. They were very understanding we had a later appointment and was no problem with check out. I became a rewards...More

Thank TheWilliamsFamily516
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 24 October 2017

Dear TheWillaimsFamily516, On behalf of the whole team at the Holiday Inn Express Charleston Downtown/Medical Area we are thankful that you were our guest. We think that our staff makes the difference and are glad that you found our location, breakfast and rates to be...More

Reviewed 14 October 2017

I stayed in this hotel on account of a friend donating bone marrow at MUSC. We had a great time and the hotel staff was INCREDIBLY friendly. They were super sweet and helped us as much ad they could. Only problem about this hotel is...More

Thank Bailey W
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 24 October 2017

Bailey, Thank you for being our guest. I am glad that my staff was able to make such a great impression on you during your stay. We hope to welcome you back soon. At your service, David W, General Manager

Reviewed 12 October 2017 via mobile

The bride suggested this hotel because it was close to the airport and wedding venue. There was construction going on the outside. Parking was limited on paved surfaces and overflow was in a gravel parking lot. The hotel itself was old and needs updating. Our...More

Thank Jennifer O
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 24 October 2017

Jennifer, On behalf of the team I am truly sorry that your experience with us for this once and a life time event was less than stellar. Rest assured that I will be sharing this review with my operations teams and will make sure we...More

Reviewed 10 October 2017

Let me start by saying that I have stayed in a fair number of HiEX, including several on this trip. No other bad experiences to report in this chain, and never anything this appalling in any other hotel regardless of country, location or brand. We...More

Thank shadowwisps
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 24 October 2017

Shadowwisps, On behalf of the whole hotel team I am deeply sorry about your experience with us. Our rooms should be well conditioned, clean, and most of all pest free the first time you arrive. I will share your comments with my team as it...More

Reviewed 8 October 2017

This my my first time staying in a Holiday Inn Express. I did not realize that meant smaller, more compact rooms. In general I prefer larger rooms without having to pay a premium for a suite. Even though this hotel is in Charleston, it did...More

Thank susanwinetasting
Response from David W, General Manager at Holiday Inn Express Charleston Downtown - Medical AreaResponded 9 October 2017

Thank you for your review of our property. We were glad to have you as our guest. I am thrilled that you found our services to be perfect for your needs. I will make sure that I pass the note to my grounds team to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$125 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Family Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (122)
Room & Suite (165)
Pool & Beach (22)
Dining (5)
Amenities (30)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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GGno2
23 May 2017|
AnswerShow all 4 answers
Response from linbin45 | Reviewed this property |
We thought it was quiet and we were there 5 nights and it was quiet. Rooms are very comfortable and clean. Staff were wonderful. Will be staying again next year.
0
Votes
Sherrie L
23 March 2017|
AnswerShow all 2 answers
Response from Robert T | Reviewed this property |
Check the holiday inn express web site for information.
0
Votes
Jo-Ann B
19 September 2016|
AnswerShow all 6 answers
Response from Bill K | Reviewed this property |
Yes there is. It is a few hundred yards away and with them you can get around historic downtown.
0
Votes
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Room Tips
"Be sure to get a room on the side away from the construction (north side)/"
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"Don't make that reservation!"
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"If you have to stay here do not stay on the side facing the construction."
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"Tried two and both were bad. Higher was less bad."
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