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Holiday Inn Charleston Historic Downtown

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Traveller (110)
Room & Suite (178)
Pool & Beach (53)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“king street”(110 reviews)
“front desk”(127 reviews)
“meeting room”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Charleston Historic Downtown
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Offers from Holiday Inn Charleston Historic Downtown
Special Offer: Book Direct and Save
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (738)
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All reviewsking streetfront deskmeeting roomvalet parkinghistoric downtownmeeting streetfree trolleyvalet staffvisitor centerupper kingmodern hotelbars and restaurantswithin walking distancehotel restaurantthe room was nicedefinitely stay here againupon check
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31 - 35 of 724 reviews
Reviewed 22 November 2017

Told by check -in staff we would be notified by text when our room was ready, never happened. Bathtub in the shower was cracked and patched. Customer coin operated laundry machine was out of service, Fitness room was obsolete fortunately one of the two treadmills...More

Thank sbslats
Response from IHGService, Guest Relations Manager at Holiday Inn Charleston Historic DowntownResponded 6 December 2017

Hello sbslats, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to your check- in experience and that you were not able to fully take advantage...More

Reviewed 21 November 2017

My room was spacious, all systems functioned. The shower head had an annoying leak, however, when turned on and throughout my use of it. I would not give any hotel a bad review for a shower head leak, there were many other small and not...More

2  Thank E I
Response from IHGService, Guest Relations Manager at Holiday Inn Charleston Historic DowntownResponded 6 December 2017

Hi E I, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Our goal has always been to provide our guests with the best accommodation and hospitality service. I truly am happy to learn your liked our rooms and...More

Reviewed 13 November 2017

I give up on this hotel. Never again. I have stayed at this location several times and each time experienced unacceptable challenges. The location is a little "iffy" because it skirts the edge of a no-go zone where you would not want to be at...More

2  Thank TheCovertCritic
Response from Brian R, General Manager at Holiday Inn Charleston Historic DowntownResponded 19 November 2017

Dear TheCovertCritic, Thank you for your business and open feedback. We take all feedback seriously, and sincerely regret that we did not meet your expectations. We would like to discuss the matter directly so that we can work towards a suitable resolution and restore your...More

Reviewed 8 November 2017 via mobile

We had a pretty good experience at this hotel. The location worked well for our quick weekend trip, however I was surprised on how far of a walk it was to a lot of attractions. If you expect to walk, I’d suggest pulling up the...More

2  Thank rhodeswelltraveled
Response from Brian R, General Manager at Holiday Inn Charleston Historic DowntownResponded 11 November 2017

Hello rhodeswelltraveled, I’m thrilled you had the opportunity to experience our friendly staff and found our rooms to be clean and welcoming. We hope you will give us the opportunity to serve you again. Safe travels, Brian Rafferty | General Manager

Reviewed 31 October 2017

Hotel was exactly what I expected it to be. The room was clean, the staff was very attentive and friendly, and the food was good. Only downfall the pool's heating system was not working during our visit.More

Thank mkfern007
Response from Brian R, General Manager at Holiday Inn Charleston Historic DowntownResponded 2 November 2017

Hello mkfern007, I’m so glad to hear you enjoyed our clean rooms as well as our friendly and attentive staff. Our weather turned cold quickly and I’m happy to report our pool heater is now up and running for the fall and winter season. We...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$175 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#11 Business Hotel in Charleston
#16 Romantic Hotel in Charleston
#20 Family Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#11 Business Hotel in Charleston
#16 Romantic Hotel in Charleston
#20 Family Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (110)
Room & Suite (178)
Pool & Beach (53)
Dining (34)
Amenities (55)
Business Centre & Event Rooms (1)
Questions & Answers
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Eric L
27 May 2018|
AnswerShow all 2 answers
Response from Brian R | Property representative |
We do not offer a shuttle service, but do recommend Charleston Style Limousine. They can be reached at (843) 860-0009 and they offer a wide range of transportation services at a competitive price. Uber is also a very... More
0
Votes
freddythibo
9 May 2018|
Answer
Response from Expattraveler100 | Reviewed this property |
No it’s extra - and not cheap - you also have to valet park
0
Votes
californiabeachmom
9 January 2018|
Answer
Response from Brian R | Property representative |
Our hotel offers valet parking on-site in a secure parking garage. Due to the limited space available in the Historic District, we are unable to offer a self-park option. I hope this information is helpful and answers your... More
1
Vote
Room Tips
"Second Floor is the best location"
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"We did not have a view room, but it was quiet and easily accessible."
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"Private balcony room was nice"
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"Sell to better manangement"
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