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Holiday Inn Charleston Historic Downtown

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Holiday Inn Charleston Historic Downtown
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622 Reviews from our TripAdvisor Community

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Augusta, Georgia
Reviewed 14 August 2016 via mobile

We discovered my best friend's bank account was compromised while in route for our stay, so all accounts were FROZEN! I am paralyzed, and this hotel is one that is TRULY accessible so we always stay here. We were dropping her son off to college, but have to be here in the morning for orientation. Jen, Sarah, Heather, Jessie and...

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2Thank pbkey26
Management response:

Dear pbkey26, Two best words in this review “Sincere” and “Compassion”. Thank you for the excellent 5 star review and we appreciate you staying with us at the Holiday Inn historic in Charleston. We are happy that we met or exceeded your expectations with what is important to you and we hope that everything worked out for you during your...

Garland, Texas
Reviewed 29 July 2016 via mobile

Extremely helpful, courteous, and friendly staff. Quality, modern hotel on the (free) trolley line. Very good restaurant and bar, nice rooms Two blocks from visitors' center, and close to historic downtown. Should spend at least two days in Charleston; so much to do.

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Helpful?
1Thank Don B
Management response:

Dear Don B, Thank you very much for being our guest at the Holiday Inn historic in Charleston. We are very appreciative of your 5 star review and for your positive feedback. Our team was thrilled to read such great comments about the hotel. As we have hired everyone that works here we look for friendliness first and knowledge second....

Marietta, Georgia
Reviewed 28 July 2016

We had quick trip to Charleston - renting two rooms. Check-in was great. Staff professional and accommodating; endeavored to satisfy us as to room locations, but that was not an issue anyway. Rooms where clean and well prepared. Breakfast - I like Holiday Inn Express breakfasts - meeting our usual expectations, handling large crowds of people in large hotel very...

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Helpful?
Thank ARTDRUCK
Management response:

Dear Artdruck, Thank you for visiting us in Charleston at the Holiday Inn historic. We appreciate your wonderful comments and for giving us a 5 star review. Your comments about our breakfast, service and cleanliness are very motivating and will certainly help in furthering the teams efforts of offering flawless experiences to our guests. Looking forward to welcome you back...

Dexter, Missouri
Reviewed 28 July 2016 via mobile

We were surprised by the cleanliness, service and location. You do have to pay $19 to park, but it is valet and the vehicle is park inside in a secure area. The valet service is outstanding. Our room was clean with a view of the pool and new construction. The area is undergoing some positive change. If you walk out...

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Thank focusedtraveler
Management response:

Dear focused traveler, We are very appreciative of your 5 star review and for sharing kind words about your experience at the Holiday Inn Historic Charleston. It's great to know that you were "pleasantly surprised" as we like to create those memories for all of our guests. Thank you for your feedback and please come visit us again soon. Sincerely,...

Reviewed 27 July 2016 via mobile

Loud construction work going on right outside my room but of course that's not the holiday inn's fault. Very nice and clean hotel with a friendly staff. Wifi is fast and the breakfast is pretty good (buffet style with menu options). Refrigerator and coffee maker in my room along with comfy beds. Tons of restaurants and bars nearby to walk...

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Thank Brando1023
Management response:

Dear Brando1023, Thank you for taking the time to share your feedback with us. While we are glad to hear that you liked the breakfast buffet and other facilities of the hotel, we also regret to hear that there is construction on both sides of the hotel. We can only say this that the area is undergoing some positive change....

Charlotte, North Carolina
Reviewed 25 July 2016

We stayed here for a family trip to Charleston and Folly Beach. The hotel is clean and comfortable and we loved the suite they upgraded us to that allowed the kids to have some private space from my husband and myself. The parking is left to a valet but you can access your vehicle as many times as you want...

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Thank Tiffany D
Management response:

Dear Tiffany, Thank you for choosing to stay at the Holiday Inn Charleston Historic. It is overwhelming to know that you were impressed with your recent experience at the hotel, and that you loved the upgrade to our one bedroom suite. Guest satisfaction is very important to us and we are glad that we could be of service to you.Looking...

Reviewed 24 July 2016 via mobile

The room was clean, decor was great and quiet. The host, valet and custodial staffing all were very hospitable, everyone spoke and smiled, they should train people on customer service. My daughters and I make an annual girls trip and ur staff helped make wonderful memories, thank u very much. I would recommend to anyone!

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Thank Debi G
Management response:

Dear Debi, Greetings from the Holiday Inn Charleston Historic! We are very appreciative of your 5 star review and we are elated to hear that you had a fantastic stay experience at our hotel. Thank you so much for taking the time to drop in your wonderful compliments for our team members. The team strives to ensure flawless service to...

Raleigh, North Carolina
Reviewed 13 July 2016 via mobile

Overall the hotel is very clean and well maintained. Pool was great for kids, especially to cool down from the hot day after exploring. Sites are within walking distance but not super close. Market area was 10 minute cab ride. Close to ship port, which was our reason for staying.

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1Thank Melissa P
Management response:

Dear Melissa P, Thank you for visiting us and sharing this review. We appreciate your wonderful comments about the hotel. Many people prefer our area of the Historic District as it gets them away from the traffic and noise, but they are still close enough to get to the Market Street area by the free trolley that picks up and...

Reviewed 12 July 2016

Firstly, do not be mislead by the name of the facility. The hotel is NOT downtown in the Historic District. It was a 10-15 drive from downtown, not including the time it took to find a parking place (which we also had to pay for). If we walked, it took us about 25 minutes to reach the Historic District. Also,...

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Helpful?
2Thank Pauline L
Management response:

Dear Guest, Thank you for being our guest and we are apologetic that your stay with us was not satisfactory. As a team we have discussed your review and we can and will do better from an operations standpoint. We will also get with our housekeeping team to ensure that we hit time commitments properly so we can provide this...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 11 July 2016 via mobile

Booked the room on Trivago Said the room was paid at the quoted price never mentioned an additional charge of $19.00 because renovations going on and there is no parking (valet only) The room is clean and nice. But they should tell you upfront about the parking. Ok it's hot in SC

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1Thank A TripAdvisor Member
Management response:

Dear Guest, Thank you for being our guest at the Holiday Inn Historic Charleston and for taking the time to give us your feedback on TripAdvisor. Please accept our apologies as we have reached out to IHG to see if they can contact the Market Manager for Trivago/Booking.com to update our hotel amenities and services that we provide. Trivago is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Known for its rich history, well-preserved architecture, a celebrated restaurant community and mannerly people; Charleston has been named Top U.S. City by Conde Nast Traveler Readers Choice Awards for the third year. This coastal destination remains one of the top destination cities in the world. Holiday Inn Charleston Historic Downtown is proud to be a part of Historic Charleston blending contemporary luxury with traditional southern hospitality. Situated on Meeting and Woolfe Street; we are just one block from the Charleston Visitor's Center, minutes from attractions, boutique shops and restaurants located throughout downtown Charleston. Our location is within close proximity to other Charleston's historic sites, attractions, museums, sport venues, beaches and more; providing easy access to I-26 and US Highway 17. The Meeting Room Restaurant & Tapas Bar offers farm-to-table dining with a twist on tradition with American inspired entrees prepared with local ingredients offering something to suit every palette. Unwind in an atmosphere of relaxed elegance that allows friends and family to meet and enjoy great food, signature cocktails, wine and beer. After a long day workout in our fitness center, take a dip in our heated outdoor pool or bask in the warm Charleston sun. Stay cool and relax around our outdoor covered patio with overhead fans and living room style seating. Visit our business center and stay connected to electronic devices with free WIFI. ... more   less 

Additional Information about Holiday Inn Charleston Historic Downtown

Address: 425 Meeting St, Charleston, SC 29403-5526
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: €126 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Charleston Historic Downtown 3.5*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#3 Green Hotel in Charleston
#11 Business Hotel in Charleston
#16 Romantic Hotel in Charleston
#29 Family Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charleston Historic Downtown staff and other travellers.
13 questions
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Questions? Get answers from Holiday Inn Charleston Historic Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for something away from the construction.”
 of 5 bubbles nicolebans, 30 Nov 2016 | Read review
“our view was looking out on to construction.”
 of 5 bubbles , 16 Nov 2016 | Read review
“Ask for a high floor to avoid elephant feet above you.”
 of 5 bubbles kareno899, 22 Oct 2016 | Read review
“Request room on the opposite side of the building from the construction that is across the street.”
 of 5 bubbles panda4112016, 19 Oct 2016 | Read review
“Construction all around the hotel can be an issue. Ask the desk for what is best.”
 of 5 bubbles alicat067, 6 Oct 2016 | Read review
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