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Hampton Inn & Suites Charleston / West Ashley

927 reviews
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Traveller (53)
Room & Suite (22)
Dining (10)
Overview
  • Excellent56%
  • Very good25%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(93 reviews)
“clean rooms”(30 reviews)
“happy hour”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Charleston / West Ashley
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (927)Write a Review
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503
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Show reviews that mention
All reviewsfront deskclean roomshappy hourfolly beachgreat stayshort drivecomplimentary breakfastvery nice hotelclose to downtownwould definitely stay here againeasy accesscookiesconvenient locationhistoric districtcvsdealershipkitchenette
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1 - 5 of 921 reviews
Reviewed 1 week ago via mobile

This is a beautifully built Hampton Inn, but had a couple of minor maintenance needs. The beautiful wooden floors downstairs were loose in places, the grout in the bathroom was black in places, and the wallpaper was beginning to peel. However, the room was clean...More

Thank Deborah P
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 4 days ago

Hi Deborah, Thanks for taking your time to leave a kind review for our hotel! First I would like to extend our sincere apologies to you for failing to live up to your expectations with some dated features at our hotel. Whilst our apologies will...More

Hotel's Favourite
Reviewed 31 October 2017

Celebrating the 60th anniversary of the class of 1957, alumni of The Citadel once again selected the Hampton Inn as the central gathering place for our reunion activities. All staff members greeted us wearing Citadel shirts and reunion signs were posted inside and out noting...More

Thank Ray C
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 1 November 2017

Hi Ray, Thanks for taking your time to leave such a kind and thorough review for our hotel! We are so glad to hear that your 60th reunion of the Citadel class of 1957 was a big success and what an honor to be able...More

Reviewed 2 weeks ago

Me and my companion had a lovely stay at the Hampton Inn &Suites in West Ashley! The Hotel was clean and comfortable. The free Breakfeast was very good. Big-Ups to the Front desk person/Concierge, Elizabeth, who was friendly and attentive to our needs! Thanks, Elizabeth!More

Thank Dwayne M
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 2 weeks ago

Hi Dwayne, Thanks for taking your time to review our hotel. We are so delighted to hear that you enjoyed everything our hotel had to offer during your recent stay with us especially our phenomenal concierge Elizabeth! We will make sure this message is delivered...More

Reviewed 3 weeks ago

Very clean nice and quiet. All staff from guest to breakfast to housekeeping were extremely cordial helpful and exemplified the hospitality that Charleston is known for. I'm from the area originally and it was nice to come back home and visitMore

Review collected in partnership with Hampton
Thank EdistoGuy
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 3 weeks ago

Hi, Thanks for taking your time to leave a kind message for our hotel! We are glad to hear that you enjoyed everything our hotel had to offer during your recent visit back home! Thanks for choosing us and we hope you have a wonderful...More

Reviewed 4 weeks ago

Upon arriving we noticed a musty, smoky smell. When you checked in our room we noticed the smell continued. We found hairs in the bathroom. We had a room with a jetted tub. We put some bubbles in for a bath. When the Jets came...More

1  Thank mckapke
Response from Daniel L, Public Relations Manager at Hampton Inn & Suites Charleston / West AshleyResponded 3 weeks ago

Hi, Thanks for taking your time to review our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston. Whilst our apology will regrettably not alter the outcome, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$122 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Charleston
#17 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Charleston
#17 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (22)
Dining (10)
Pool & Beach (6)
Hotel & Grounds (44)
Bathroom (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
beachpeople2014
6 September 2017|
Answer
Response from EJR56 | Reviewed this property |
It's maybe a 10 min. drive. As far as a shuttle, I'm not sure.
0
Votes
bgoleman863
11 April 2017|
Answer
Response from Todd P | Reviewed this property |
Service animals only
0
Votes
Room Tips
"request a room on a higher floor when you arrive."
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"make sure the room is smoke free before you unpack"
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"The ice and vending are at the opposite end of the front desk and it is a long way."
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"Pool side quieter, higher rooms better, farther down the hall better"
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