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We’ve stayed here MANY times and loved it for it’s charm and style. We just checked n for a few nights stay and are shocked! Whoever decided to remove ALL the charm and warmth should be fired. The Renaissance is now the UGLIEST and coldest...More
Thank Linda G
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 2 days ago
Thank you so much for staying at our hotel and leaving feedback. We are disappointed you were displeased with our renovations. Our team spent a considerable amount of time choosing a design that would allow us to update our hotel and still maintain the...More
I am completely stunned by the customer service I received on Saturday by one of the front desk staff, Tamiko.
I checked in with Brandon late on Friday night (had a race the following morning) due to a flight delay. He was incredibly pleasant while...More
Thank Gretchen G
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 3 days ago
Dear Gretchen G,
We apologize for the service and reservation issues which inconvenienced you during your stay with us. Our team strives to provide impeccable service and timely responses to our guests' needs, and we are sorry for letting you down. We hope you will...More
The hotel is well-appointed, centrally locates do it’s easy to walk everywhere or take a 5 min Uber ride. Rooms aren’t huge but they are well-maintained and very clean. They don’t have real room service, but you can order to go food from the restaurant...More
After being told we could not extend our stay at our first hotel (storm-caused flight cancellations forced us to extend our stay in Charleston) we relocated to the Renaissance. Loved the rooms, the service, the staff and the breakfast and lunch. Keep in mind that...More
This hotel is centrally located with an eclectic mix of modern and old fashioned southern charm. Rooms were nicely appointed and spacious. All staff with friendly and helpful. Convenient self parking(or valet parking) directly across from property.
There is a bar and a restaurant attached to the lobby, and a business center in the lobby which is basically a couple of computers. The lobby has several places to sit and relax. No other lounge areas, unless you consider... More
There is a bar and a restaurant attached to the lobby, and a business center in the lobby which is basically a couple of computers. The lobby has several places to sit and relax. No other lounge areas, unless you consider the pool area as a lounge area.
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"Stay away from rooms near conference rooms - the boys can get rowdy after dark."