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Comfort Suites West of the Ashley

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824 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites West of the Ashley
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Showing 809: English reviews
Anderson, South Carolina, United States
Reviewed 25 August 2016 via mobile

Exceeded my expectations. I expected low quality due to the cost however my children throughly enjoyed the pool. I like that it was small and indoors. The staff was really friendly and the complimentary breakfast was delicious! You were able to make your own waffles! I enjoyed how it was close to everything. The parking and getting in and out...

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2Thank Courtney J
Laurel, Maryland
Reviewed 24 August 2016

The beds were SO comfortable. The staff was very nice and helpful. We got information on how to take the bus downtown if necessary. I travelled with a friend and her teenage son. We enjoyed our stay at this hotel. The food was tasty, including the Coffee. The business center had 2 computers and a printer. The room was available...

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1Thank maggieaynne
Reviewed 22 August 2016 via mobile

Room across from ours a child was locked in room with no reply from inside for over an hour. A locksmith chopped the lock out for an hour at 1 am? No fire no police? The card swipe failed? The desk did not care about our concerns the next morning. Will be emailing those in charge once home..

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2Thank John H
Milton, Florida
Reviewed 17 August 2016 via mobile

My husband and I stayed here while on vacation. We checked in on Aug 15 to stay 2 nights. Unfortunately we had to leave early because of a situation back at home. They kindly cancelled the second night for us. When we checked in the clerk was so nice and friendly. She told us about great places to eat and...

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2Thank Rosa G
Sarasota, Florida
Reviewed 16 August 2016

Disappointed. We checked in for two nights, the front desk person was average, she gave us information like it was being read off a list. I confirmed what I had requested, "a quiet room." She said, yes, it was, I said "it's not near the main road right?" She said, "no." We get to room 430, opened the door and...

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2Thank JLESarasota
Reviewed 6 August 2016 via mobile

The suite we had was large and roomy. It was clean with the exception of a sticky stain in front of the nightstand. The added security lock on the door was missing. The part on the door frame was there, but the door was damaged where the other piece had been. The breakfast was what you would expect for this...

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3Thank Ragtop2
Reviewed 5 August 2016 via mobile

We arrived for a three day weekend stay for a family reunion. Charlene at the front desk was very pleasant each and every time we saw her there each day and especially with the kids. The hotel was very accommodating for our needs. The rooms were clean, and the lobby had a small convenient store inside where we could charge...

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2Thank Devezin9984
Lancaster, Pennsylvania
Reviewed 2 August 2016 via mobile

Not impressed with the front desk. No warm welcome. We were about 20 min early for check-in and staff simply said "room not ready". Asked if our room would be ready by 3pm (advertised check-in time) and she said "Hope so". Ummmm okay. We decided to drive around and visited the Angel Oak so we didn't get back until closer...

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2Thank AM4445
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review

I am so sorry that your stay was not up to standards. I am going to speak with all of our front desk staff about this. We are here to serve you and this was very much uncalled for. I hope that you will give us another chance to serve you. Again, please accept my most sincere apologies.

Easley
Reviewed 29 July 2016

This was a quick trip to Charleston for us and the Comfort Inn made our trip even better. We had an Easy no hassle check in. Staff was wonderful. Beds were very comfortable and the hotel was quiet. Would definitely stay there again

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Thank SoccerSwimDance3
Reviewed 28 July 2016 via mobile

About 10 minutes from Charleston harbor area. Room had a small sitting are with couch, table & chair before the beds. We found a bottle cap under a chair. There was no vent in bathroom. The beds & pillows were very comfortable. Breakfast is provided but it is the basic items. The indoor pool looked small and uninviting.

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Thank Kimberly H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites West of the Ashley

Address: 2080 Savannah Hwy, Charleston, SC 29407-6287
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: €85 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites West of the Ashley 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites West Of The Ashley Hotel Charleston
Hotel Style:
#5 Best Value Hotel in Charleston
#13 Family Hotel in Charleston
#15 Business Hotel in Charleston
#23 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites West of the Ashley staff and other travellers.
13 questions
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Questions? Get answers from Comfort Suites West of the Ashley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the 4th floor.”
 of 5 bubbles fl0rettam, 11 Sep 2016 | Read review
“My family is very tall and a suite accommodates us. I felt the price was reasonable through TripAdvisor.”
 of 5 bubbles 716travel, 25 Aug 2016 | Read review
“Quiet rooms, Exercise Room, Restaurants & highways are close, Short Drive to downtown”
 of 5 bubbles maggieaynne, 24 Aug 2016 | Read review
“even though it's next to the highway. the rooms are quiet never heard the traffic”
 of 5 bubbles 575MikeH, 28 Jun 2016 | Read review
“Stay on upper floor if possible.”
 of 5 bubbles conda90, 24 Jun 2016 | Read review
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